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Estelar Cartagena de Indias Hotel

4.0 star property

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Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Outdoor pool, pool loungers
Interior detail
Outdoor pool, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪1 min walk‬
  • Bodeguita Dock
    ‪15 min walk‬
  • Clock Tower
    ‪19 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 36.4 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 33.1 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Estelar Cartagena de Indias Hotel

Beach fun in outdoor pool, near Clock Tower
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Our customers tell us they can't get enough of the breakfast at Estelar Cartagena de Indias Hotel. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Treat yourself to massages, facials, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the location and the pool
  • Steps from Bocagrande Beach and a 3-minute drive from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Estelar Cartagena de Indias Hotel offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a fitness center, and a rooftop terrace are also featured at the business-friendly Estelar Cartagena de Indias Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Beaux Arts Cartagena hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Piso 12
  • 51SKYBAR
  • Lobby Bar Piso 15

Things to do

  • 3 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: COP 95200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Estelar Cartagena de Indias Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 792 out of 1160 reviews
Rating 8 - Good. 174 out of 1160 reviews
Rating 6 - Okay. 78 out of 1160 reviews
Rating 4 - Poor. 51 out of 1160 reviews
Rating 2 - Terrible. 65 out of 1160 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Just bad experience with one one breakfast attender he try to ell mei can’t afford to stay there
Stayed 1 night in Nov 2024

10/10 Excellent

Jon-Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, and accessible
Stayed 5 nights in Nov 2024

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The only issue is that I have is to bring guest, they want another 100 dollars per guest. Even the of the guest won’t be staying the night. Rules are rules however knowing this now, I will not stay again there. If I’m paying top dollar, to stay there I have the right to bring a guest in whenever I want. But because you cannot bring guest and get charged 100 dolasrs I won’t stay here again.
Stayed 5 nights in Nov 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, courteous, and helpful
Stayed 5 nights in Aug 2024

10/10 Excellent

David, NEW YORK

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay
This hotel is great but they need to put air conditioning in the gym. It’s too hot to without.
Stayed 4 nights in Nov 2024

10/10 Excellent

Judith

Stayed 3 nights in Sep 2024

10/10 Excellent

Tanya, Clinton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Average area, no complaints. close to food and shopping
Stayed 4 nights in Nov 2024

10/10 Excellent

NICOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property was amazing. Definitely coming back
Stayed 2 nights in Nov 2024

8/10 Good

Franklin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
National beers were very expensive
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Every person who works there went Above and beyond to make our stay fabulous The location was perfect a short walk or cab ride to El Centro or down the beach. Luis Julio Roger And Carlos made our time at the pool amazing. We will be back.
Stayed 9 nights in Nov 2024

10/10 Excellent

Yesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and made us feel welcome at all times.
Stayed 3 nights in Nov 2024

10/10 Excellent

Tamari

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This hotel was amazing its beautiful friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Nov 2024

10/10 Excellent

Franklin, MIAMI springs

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD PEOPLE SKILLS
Stayed 2 nights in Aug 2024

10/10 Excellent

Franklin, MIAMI springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDERFULL EMPLOYEES
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

10/10 Excellent

OCTABIA, Paterson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estelar A great place to stay at the staff is friendly and nice. Plenty of food options available definitely will stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
It was very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

DOUGLAS IVAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, convenient location, an excellent service. I recommend this hotel. Thanks!
Stayed 7 nights in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este hotel está muy bonito, limpio el servicio y su comida son excelentes, lo único que no me hizo feliz fue que la piscina estaba muy fría, y no encendieron el heater, la piscina de los niños si tenía una temperatura agradable pero la de los adultos demasiado fría, pero por lo demás todo perfecto.
Stayed 4 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best option if you are planning to travel to Cartagena
Stayed 4 nights in Oct 2024