Estelar Cartagena de Indias Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Interior detail
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Plaza Bocagrande Commercial Center
    ‪1 min walk‬
  • Bocagrande Beach
    ‪1 min walk‬
  • Clock Tower
    ‪19 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

  • 36.4 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds

  • 33.1 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 King Bed

  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Estelar Cartagena de Indias Hotel

Beach fun in outdoor pool, near Bocagrande Beach
At Estelar Cartagena de Indias Hotel, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Estelar Cartagena de Indias Hotel offers 338 accommodations with safes and complimentary toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open select days.
Our customers tell us they can't get enough of the breakfast at Estelar Cartagena de Indias Hotel. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 spa tubs
  • Treat yourself to manicures and pedicures, body wraps, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Bocagrande Beach and a 3-minute drive from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Estelar Cartagena de Indias Hotel offers its guests a full-service spa, 3 spa tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a fitness center, and a rooftop terrace are also featured at the business-friendly Estelar Cartagena de Indias Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Beaux Arts Cartagena hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 10 AM.
Restaurante Piso 12 - This theme restaurant serves breakfast, lunch, and dinner.
51SKYBAR - Onsite rooftop bar. Open daily.
Lobby Bar Piso 15 - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Piso 12
  • 51SKYBAR
  • Lobby Bar Piso 15

Things to do

  • 3 hot tubs
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: COP 95200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (roundtrip)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Estelar Cartagena de Indias Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 755 out of 1130 reviews" "
Rating 8 - Good. 175 out of 1130 reviews" "
Rating 6 - Okay. 80 out of 1130 reviews" "
Rating 4 - Poor. 54 out of 1130 reviews" "
Rating 2 - Terrible. 66 out of 1130 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Tiffany

Stayed 3 nights in Oct 2024

10/10 Excellent

Ivanna Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Oscar

Stayed 1 night in Oct 2024

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably one of the best hotels I’ve ever stayed at. Everything was top notch. The infinity pool was amazing. The food was great. Phenomenal breakfast buffet. Awesome ocean views.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, has everything you looking for, wonderful location, clean, gorgeous, friendly staff specially the server and lifeguard at the pool area, Leonardo and Julio. Definitely I’ll be back!!
Stayed 3 nights in Oct 2024

6/10 Okay

HOLLMAN

Travelled with family
I didn’t receive good service
Stayed 4 nights in Oct 2024

10/10 Excellent

Shaquanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Rafael

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
I stay 5 nights and two of them not have power no air conditioning no power at all
Stayed 5 nights in Oct 2024

10/10 Excellent

Douglas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staying I will recommend this place
Stayed 4 nights in Oct 2024

10/10 Excellent

Shenika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about this property. I have no complaints and would definitely stay here again
Stayed 3 nights in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Kena

Liked: Cleanliness, staff & service, property conditions & facilities
amazing service! and the hotel was neat and beautiful! Very helpful staff at the front desk
Stayed 3 nights in Oct 2024

10/10 Excellent

Joetipha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Andioris

Nada
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Stayed 5 nights in Sep 2024

10/10 Excellent

silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience staying at Hotel Estelar. I want to mention Roger from the swimming pool since he was very attemptive and nice at all times.. he always made sure we had everything we needed . Greatl place. I will definitely recommend it. Escelente lugar. Quiero mencionar a Roger de el area de la piscina por estar siempre atento y pendiente de que tuvieramos lo q necesitabamos. Excelente servicio Roger!!! Y definitivamente recomiendo hotel Estelar.
Stayed 10 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 1 night in Oct 2024

10/10 Excellent

Alishia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has beautiful views of the ocean, lobby is really esthetic. The pool had several glasses that were cracked. The spa was 3/5 stars. We did a couples massage but it wasnt romantic and the massage felted like rubbing instead of releasing tension. Hotel breakfast waa free and tasteful. Staff was really friendly and helpful. The rooftop had the best views, drinks were good as well.
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniece

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so attentive and respectful.
Stayed 6 nights in Oct 2024

10/10 Excellent

Marco

Great location! Had a wonderful stay. Very convenient for getting around Cartagena. And the breakfast was quite nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Carmen

Stayed 1 night in Sep 2024

10/10 Excellent

Teguh

Liked: Cleanliness, property conditions & facilities, room comfort
All was great except when we were at the pool. Seemed like they need more people. One day our drink took almost an hour for a daiquiri
Stayed 3 nights in Oct 2024

10/10 Excellent

Antoinette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ok staffs were great i would recommend this hotel...
Stayed 4 nights in Oct 2024

6/10 Okay

Jamar

Liked: Cleanliness, staff & service, property conditions & facilities
Colorism is very real there. The AC was lacking. Guest policy is the worst I ever experienced.
Stayed 5 nights in Oct 2024