Atlantic Lux Hotel

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Cartagena •1 Room

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Cartagena • 1 Room

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3.7 out of 5

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"I enjoyed my stay. Very friendly staff and the rooms were modern and very clean. I have a lovely time staying at the hotel. " More

By a verified traveller on Tue 23 Apr 2019

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Standard Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Atlantic Lux Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Bocagrande Beach. Features include free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.

Free English breakfast served daily
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Take a swim in the outdoor pool
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a sauna
Steps from Bocagrande Beach and a 4-minute drive from Clock Tower
Airport, shopping centre and local-area shuttle service available for a fee
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

Atlantic Lux Hotel ratings based on 3 Verified Reviews

Review Summary

3.7 out of 5 3.5 out of 5.0

Room cleanliness 3.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Atlantic Lux Hotel

4 out of 5

I enjoyed my stay. Very friendly staff and the rooms were modern and very clean. I have a lovely time staying at the hotel.

Posted by a verified traveller on 23 Apr 2019

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Comment from Hotel Management

26 Apr 2019 by Martha Gomez Garzon

Good afternoon dear customer, We appreciate your valuable comments and your invaluable time We hope to have the pleasure of welcoming you again in this you home in Cartagena de Indias Regards,

3 out of 5

Nice place to stay

Stayed in a standard room with a balcony, sea views, views across Bay & old city in distance, very pretty at night. The breakfasts were fine and the waitresses really friendly & attentive, could not fault them. The room was very clean & kept well serviced, air conditioning efficient. Spray head missing from the shower, sharp edges on the shower surround tiling at floor level. One bulb blown in bedside lamp. There was a standard security safe & not a laptop security box as mentioned on the website, best to confirm this when booking (if you intend taking your laptop). I noticed that the water in the W.C. was slow to leave on the first day & I had a blockage on the second day. Called reception & they sent a member of staff who handed me a toilet plunger!!!!!!! Could not believe that a 3 star hotel could do this! (Mr. Manager hang your head in shame!) I never used the gym facility, who needs it when you are plunging the loo?! (very good for upper arm strength!) also good for the lungs (holding the breath!) I noticed that the W.C. waste pipe was quite small in diameter, I recommend flushing waste & paper separately, no problems afterwards. In a 4+ star hotel I expect good room inspection & small problems to be fixed before the next guests move in. Pity the room didn't have tea & coffee-making facilities. These are my only complaints. Swimming pool on 3rd. floor is not big (most photographs make pools look much bigger than they are!) but it was of average size & clean. Hotel is ok, I recommend it, located on main drag, with many shops, bars, ice cream parlors & restaurants close by, I've visited much worse!

Posted by Woozle on 9 Oct 2013

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4 out of 5

Mukava hotelli Bogagranden ranta-alueella

Pros: Vastaanotossa oli ystävällinen palvelu. Puffet-aamiainen monipuolinen.

Cons: Wifi ei toimi kaikissa huoneissa. Kadulta kuuluva melu saattaa häiritä yöaikaan.

Location: Bogagranden ranta-alueella on paljon hotelleja ja turisteja. Vanhaan kaupunkiin pääsee kätevästi taksilla.

Perusmukavuuksin varustetut huoneet. Erityisen hyvä aamiainen sisältyy huoneen hintaan. Lähellä rantaa.

Posted by Päivi, from Kuopio on 3 Oct 2017

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About the Atlantic Lux Hotel

Location Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar 130001

Property Features

Atlantic Lux Hotel offers its guests a kids' pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Event space at this hotel measures 125 square feet (12 square metres) and includes a conference centre. A casino, a terrace, and multilingual staff are also featured at the business-friendly Atlantic Lux Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. This 4-star Cartagena hotel is smoke free.

87 guestrooms or units
125 sq ft of conference space
12 sq. m of conference space
Built in 2011
English breakfast (free)
Casino
Deli
Poolside lounge chairs
Conference centre
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff members are multilingual
Storage area for luggage
Front desk safe
Tour and ticket information
Concierge
Wedding services available
Terrace
Newspapers in lobby (free)
Television in lobby
Bellhop
Lift
No smoking on site
Water dispenser
Bar or lounge
Dining venue

Family Friendly Amenities

Number of outdoor pools - 1
Children's pool
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle

Room Amenities

Atlantic Lux Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary slippers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Separate bedroom
In-room dining (limited hours)
LCD television
Satellite channels
Shower
Housekeeping (daily)
Hairdryer available
Safe
Slippers
Toiletries (free)
Telephone
Desk
Blackout curtains
Sound-insulated rooms
Exterior corridor access
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor

Food & Drink

Guests are served a free English breakfast daily from 7:00 AM to 10:00 AM.

Restaurante Aqua – This restaurant serves breakfast, lunch and dinner.

Terraza Granaio Cucina – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children aged under 9 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible on-site restaurant
Wheelchairs available on site
Well-lit path to entrance
Wheelchair-accessible registration desk
Stair-free path to entrance
Wheelchair-accessible pool
Wheelchair accessible (may have limitations)
Pool hoist on site
Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Atlantic Lux Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

Pets: COP 80000 per pet, per night
Only dogs and cats are allowed
Maximum 1 (weight limit: 22 lb per pet)
Pets cannot be left unattended
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Property is not currently implementing any guest safety measures
Staffed front desk
Children stay free - maximum age 9
Property is not currently implementing any enhanced cleaning measures
Children stay free
Debit cards

Fees

Guests will be asked to pay the following charges at the property:

You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: COP 70000 per person (return)
Pet fee: COP 80000 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

You should know

Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Pool access available from 9:00 AM to 6:00 PM
One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
Registered guests are the only ones allowed to be in guestrooms.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.