Vale Resort

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Vale Resort

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Property amenity
Exterior
Sauna, steam room, body treatments, body scrubs, facials

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Spa
  • Pool
  • Gym
  • Bar

Explore the area

Map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    ‪10 min drive‬
  • St. Fagans National Museum of History
    ‪11 min drive‬
  • Castell Coch
    ‪13 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

Standard Twin Room, 2 Single Beds

  • 20.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Vale Resort

Family-friendly hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges, and a fitness center are onsite.
Vale Resort offers 143 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Vale Resort. During your stay, you'll be close to Llantrisant Castle. Free WiFi in public areas, free valet parking, and 2 restaurants are available.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop, and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with facials, massages, or body scrubs at Vale Spa
  • Services include babysitting, a kid's club, and dry cleaning/laundry
  • Onsite recreation includes a golf course, 3 outdoor tennis courts, and a gym
  • 6 minutes by car from Llantrisant Castle and 10 minutes from The Royal Mint Experience
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. An indoor pool, a spa tub, and a fitness center are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and on weekends from 7:30 AM to 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch, and dinner.
Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 14.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 20 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 867 reviews" "
Rating 8 - Good. 234 out of 867 reviews" "
Rating 6 - Okay. 86 out of 867 reviews" "
Rating 4 - Poor. 32 out of 867 reviews" "
Rating 2 - Terrible. 20 out of 867 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Babafemi Christian

Stayed 1 night in Oct 2024

2/10 Terrible

Matthew

Stayed 1 night in Sep 2024

6/10 Okay

Scott

Stayed 1 night in Oct 2024

6/10 Okay

Aasiyah

Travelled with group
Liked: Staff & service
Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, lovely location
Lovely hotel, just thought the leisure facilities needed an update
Stayed 1 night in Oct 2024

4/10 Poor

Sonja

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Melody, Calgary

Travelled with group
Disliked: Staff & service
The room had a weird layout and a terrible ceiling design if you are tall. The staff was not particularly helpful nor friendly-particularly as we wound up in an adjoining room with loud and rude neighbours. We had to call the reception at 10 pm to ask them to speak to the people next door as they were excessively loud. Food and drinks were very expensive as well. Would not recommend.
Stayed 1 night in Sep 2024

4/10 Poor

Barry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unwelcoming
Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place
Stayed 1 night in Sep 2024

4/10 Poor

Jean

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

terry

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
Stayed 1 night in Jul 2024

10/10 Excellent

khalid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great service
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Sep 2024

4/10 Poor

Marc

Stayed 2 nights in Aug 2024

8/10 Good

Hugh

Travelled with group
An excellent choice for an overnight stay in the Cardiff / Penarth area
Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Stayed 1 night in Aug 2024

6/10 Okay

Hannah

Travelled with partner
Liked: Cleanliness, amenities
Beautiful grounds but rooms decor was a little tired and we had to cancel breakfast as the queue was so long.
Stayed 1 night in Aug 2024

10/10 Excellent

Cathryn

Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Hettie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay and staff were fantastic, could not recommend enough. The food was tasty but the had difficulty with our order and was not as good as our first night's food. Would still go back.
Stayed 3 nights in Aug 2024