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Holland House Hotel Cardiff By Sunday

4.0 star property

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Photo gallery for Holland House Hotel Cardiff By Sunday

Exterior
Lobby
Reception
Indoor pool
Classic Triple Room, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available

Explore the area

Map
24-26 Newport Road, Cardiff, Wales, CF24 0DD
  • Cardiff (CWL-Cardiff Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

Classic Triple Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

Panoramic Room, 1 Double Bed, City View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Breakfast, lunch and dinner served

Novotel Cardiff Centre

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.0 out of 5, Very good, (1001)
The price is €109
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Novotel Cardiff Centre

About this property

Holland House Hotel Cardiff By Sunday

Hotel with a full-service spa, near Principality Stadium
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Holland House Hotel Cardiff By Sunday Former Mercure Hotel offers 172 accommodations with safes and coffee/tea makers. 30-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Naturel has 9 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the comfortable beds at Holland House Hotel Cardiff By Sunday Former Mercure Hotel. During your stay, you're just a quick walk from Capitol Shopping Centre. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to hot stone massages, body treatments, or facials at Spa Naturel
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and fitness classes
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • 14 minutes by foot from Cardiff Castle and a 3-minute drive from Principality Stadium
  • Dogs welcome for a fee
Holland House Hotel Cardiff By Sunday Former Mercure Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holland House Hotel Cardiff By Sunday Former Mercure Hotel. Parking is available for a fee.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to 10 AM.
Urban Bar & Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 21 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Urban Bar & Kitchen

Things to do

  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (81 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Hot tub fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 21.00 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Holland Hotel Cardiff
Holland House Mercure Cardiff
Hotel Mercure Holland House Cardiff
Mercure Cardiff Holland Hotel
Mercure Cardiff Holland House
Holland House Hotel Cardiff
Mercure Holland Hotel Cardiff
Mercure Hotel Holland House
Mercure House Hotel Cardiff
Mercure Cardiff Holland House Hotel And Spa Wales
Mercure Holland House Cardiff Hotel Cardiff
Mercure Cardiff Holland House Hotel Spa
Holland House Hotel Cardiff By Sunday Hotel
Holland House Hotel Cardiff By Sunday Cardiff
Holland House Hotel Cardiff By Sunday Hotel Cardiff
Holland House Hotel Cardiff By Sunday Former Mercure Hotel

Holland House Hotel Cardiff By Sunday Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 450 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 125 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, wasn’t happy with paying £10 each to use the swimming pool when we had already paid to stay the night. Otherwise the stay was lovely.
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much we didn't like. Handy to trains ( our preferred method of transport), to Cardiff central, and easy to get in and out. Lifts are confusing and can leave before you get to the door. Dining room very good, commend the chef. And the more than adequate room had a bath! A rarity in hotels these days but very welcome. We've never stayed in a bad Mercure, that remains the case.
Stayed 2 nights in Dec 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Conrad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was very freshly decorated, with some lovely but not excessive amounts of Xmas decs. The room was generously sized, warm and had everything we needed. However on the second day no room service happened, so we had to ask for the minimum of towels and tea tray top up. Staff were all very pleasant and breakfast was very good too. All in all a very good, reasonably priced place to stay.
Stayed 2 nights in Dec 2024

2/10 Terrible

Lee

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Reception staff and parking good, room terrible. Shower was cold and sink blocked. Tv had 3 working channels, room was like an oven and would not cool down. Lifts noisy next to the room. Will stay in the easy hotel next door in future.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality
Great hotel, awesome location, and amazing room - very good value for money
Stayed 1 night in Dec 2024

8/10 Good

asha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay once again! Lovely facilities, big rooms, I’ve always enjoyed my stays here
Stayed 1 night in Dec 2024

4/10 Poor

Ethan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid if you can
Stayed for work event and wouldn't stay here again. Paid £170 for the room £21 for parking. The room was very outdated and cold. Holes and stains all over the carpet. Room didn't include breakfast so find the cost very unreasonable considering the state of the hotel. Definitely needs investment in the rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 1 night in Dec 2024

8/10 Good

Anne Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good!!
Always a good stay, great service and hotel
Stayed 1 night in Nov 2024

8/10 Good

Cordell

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very spacious room and bathroom. Comfortable pillows and good quality decor/fittings. Didn't use the bar or restaurant so can't comment there. Staff friendly.
Stayed 1 night in Dec 2024

8/10 Good

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Lovely hotel and staff
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
60birthday
Stayed 1 night in Dec 2024

4/10 Poor

Tony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room wasnt cleaned properly, The bins wasnt emptied, it was cold in room we had 2 little plug in heaters, the kettle didnt work
Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Nice stay lovely room just found the beds a bit u comfortable too springy. But other than that all good great welcome and friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Had a good time, nice room, comfy bed, good breakfast but a shame the bar closed to residents but the parties in the conference rooms were still going!
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
My friend and I booked a break for her birthday. The staff were very welcoming and helpful throughout. We had one evening meal and two breakfasts. Delicious food. Great selection at breakfast. We had a problem with the tv and it was dealt with immediately.
Stayed 2 nights in Nov 2024