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Hilton Cardiff

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cardiff

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool loungers
Presidential Suite
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    3 min walk
  • New Theatre
    3 min walk
  • St. David's
    3 min walk
  • Cardiff (CWL-Cardiff Intl.)
    35 min drive

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room | View from room

Family Double Room, View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Parkgate Hotel
Spa
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1544)
The price is €320
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Parkgate Hotel

About this property

Hilton Cardiff

Luxury hotel connected to a shopping center in Cardiff City Centre with a health club
This smoke-free hotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and 24-hour room service.
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and safes. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Hilton Cardiff's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Cardiff Castle. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at Grey Restaurant
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Just a 3-minute walk from Cardiff Castle and 6 minutes by foot from Principality Stadium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 3651 square feet (339 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (GBP 15 per day)

Parking and public transport

  • Off-site parking within 328 ft (GBP 32.95 per day)

Food and drink

  • To-go breakfast available for a fee daily 7 AM–10 AM: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Grey Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3651 square feet)
  • Meeting rooms - 7

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 482 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 35 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located hotel. Staff good bed comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant as always
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Diana

Stayed 1 night in Aug 2024

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vyjayanthi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a clean comfortable room with a view of the castle. As we were there for a concert the hotel was very busy and the service for dinner was very slow. The staff were very apologetic and said there were only two chefs on duty so maybe they should have foreseen the situation and had more people in. We thought the parking was vastly overpriced at £32.95 per night. This is the most expensive we have ever encountered at a hotel. The nightly room rate was also very expensive but this was no doubt due to the fact that Billy Joel was at the nearby Principality Stadium. On the whole we could not fault the attitude or helpfulness of the staff.
Stayed 2 nights in Aug 2024

8/10 Good

MARINA

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel is in a great location, close to city centre and all the night life and shopping and attractions. Whilst it is next to a lot of bars and restaurants, it was still quiet and we felt safe walking back later in the evening. Swimming pool was the main reason we booked it and that was a lot of fun. Bfast was busy, but lots of options.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 2 nights in Aug 2024

10/10 Excellent

Allison

Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest of the day! 👏
First stay but not the last, arrived late but when I checked in I was surprised to find out I was guest of the day had a free upgrade whoop whoop. Fantastic ordered room service excellent service and really fast
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Sara the Receptionist was amazing we moved rooms 3 times. Shower was broken then air con did'nt work so in the end we had a good room.. although 6th floor. It was all good. Thank you Sara 10/10 4 service.
Stayed 1 night in Aug 2024

6/10 Okay

Maxine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Nice central hotel
Hotel was very central and we were welcomed very well on check in. Hotel very clean and liked the security on the door at night. Room was clean and spacious but bed very hard and not that comfortable. Only other negative is car parking is expensive. We parked 10 mins away in NCP but still quite dear.
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely girlie weekend away in Cardiff. Great hotel in great location
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
in town
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

David Robert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The doors to the main reception was intermittent and only 1 lift was working to service 7 floors
Stayed 1 night in Jul 2024

6/10 Okay

Charlotte

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't have high expectations
We booked the Hilton as a last-minute mother daughter trip. The hotel itself is a great and ideal location. Unfortunately the hotel is dated and isn't what we expected for a 5 star hotel. The room was extremely cramped with too much furniture for a small space. The table was so big you couldn't get past the bottom of the bed without hurting your legs, and in an emergency, that could pose a safety concern. The shower was extremely slippery but lovely water pressure and complimentary toiletries. The room was dusty in many places, and we had some flies coming in from the AC or ventilation grids. The bed was comfortable, but the duvet was extremely thin, and the sheets weren't tucked in, so it kept sliding around whilst sleeping. The room service was very strange, we called to order some room service, but the man just hung up on me without acknowledging he had the order no thank you or goodbye, which was extremely rude. The pizza was £17!!! And was very small, and i suspect previously frozen, it was pleasent but had an oily taste. The room service tray was dirty and dusty with sticky marks all over it, which was unpleasant. We ordered some drinks, but they arrived in glass bottles with no bottle openers, so we had to resort to using a spoon to open the bottle tops. Breakfast was good, a little all over the place. The fresh fruits and vegetables weren't the best, very wilted and not the best selection. The scrambled eggs where very watery and mushy which wasn't nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenni

Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Stayed 4 nights in Jul 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton
Spotlessly clean and comfortable, staff friendly and exceptionally pleased as arrived at 11am to drop off luggage as check in not until 4pm but room was available.
Stayed 1 night in Jul 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024