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Hôtel Montmorency

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Montmorency

Outdoor pool, pool loungers
Outdoor pool, pool loungers
Exterior
Deluxe Room
Daily full breakfast (EUR 18 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Hot tub
    Hot tub
  • Laundry
    Laundry

Explore the area

Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
  • Château Comtal
    2 min walk
  • Narbonnaise Gate
    3 min walk
  • Historic Fortified City of Carcassonne
    4 min walk
  • Carcassonne (CCF-Pays Cathare)
    17 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Junior Room

Junior Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Suite

Large Suite | Living area

Large Suite

  • 180 sq m
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Premium Deluxe

Premium Deluxe

Premium Deluxe

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Hôtel Montmorency

Family-friendly hotel with a full-service spa and a steam room
This smoke-free hotel features a full-service spa, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a steam room, a spa tub, and self parking.
Hôtel Montmorency offers 30 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hôtel Montmorency. During your stay, you're just a quick walk from Château Comtal. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with aromatherapy, hydrotherapy, or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a steam room
  • Steps from Château Comtal and Narbonnaise Gate
  • Pets welcome for a fee (restrictions apply)
Hôtel Montmorency offers its guests a full-service spa, an outdoor pool, and a spa tub. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A steam room, a terrace, and a vending machine are also featured at the family-friendly Hôtel Montmorency. Parking is available for a fee.

This 3-star Carcassonne hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to noon.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–noon: EUR 18 for adults and EUR 9 for children
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Hôtel Montmorency Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 220 out of 492 reviews" "
Rating 8 - Good. 199 out of 492 reviews" "
Rating 6 - Okay. 52 out of 492 reviews" "
Rating 4 - Poor. 20 out of 492 reviews" "
Rating 2 - Terrible. 1 out of 492 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice pleasant hotel, super location for Carcassonne la cité. Rooms clean and tidy, bathroom towels, plus another set of towels for the swimming pool. Toiletries in the bathroom. Secure parking at €15 per night. Swimming pool / jacuzzi area with sun loungers, and deck chairs. A lovely little secluded oasis in fact Breakfast is set without a choice, and table service. A small piece of ham, 2 small pieces cheese, a plain yoghurt, boiled egg, bread roll, mini viennoiserie, jam, piece of fruit, and some fruit juice (all with no choice, what you are given is what you are given ) whilst it's not awful, and local produce, for the price of €18 per person, it would be nice to have had a choice. Some people may like cereal for example, or an orange juice rather than apple juice being given, but it's not offered. I have a dairy intolerance, but yoghurt, cheese and butter was given to me. I explained my situation, and was told told no alternative was available. Mine isn't a lifestyle choice, so much of the breakfast I could not eat. I'm not alone with having a diet of non dairy, either by choice or not. I do feel the hotel could give some consideration to breakfast choices, especially for €18 per person
Stayed 1 night in Jul 2024

6/10 Okay

Gaynor

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Mini break
The Hotel is in an excellent position, pool area beautiful and Breakfast very nice. Bedroom was fine comfortable and quiet however bathroom was dirty with hair on the floor behind the door, was pointed out and room was cleaned but hair remained. Plug in bath blocked and dirty. No wifi however WiFi is advertised but cannot reach the rooms. This was mentioned at least 5 times during my stay and each time I was told there is WiFi and they would reset it. WiFi does not even show on the networks when searching for it. Not acceptable to advertise WiFi and not have it. Love that the hotel has a dog.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, springfield

Liked: Cleanliness, staff & service, amenities
Pretty good overall but sink and shower were clogged. Some refurbishing needed is some rooms. Wear and tear visible in spots. Good A/C, great views, excellent bar, very friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel close to one of the main gates of the medieval city of Carcassone. Many of the rooms are in a separate building behind the main hotel site but bar, breakfast, pool are at the main site. The room i had was an ok size with a good sized bathroom but was in need of some redecorating (wallpaper coming off the walls). Other rooms in my corridor looked nicer and individually decorated so i don’t think it was the same standard everywhere. The rest of the facilities were very good, including a very nice pool, lounger and jacuzzi! Very nice breakfast for €18 pppd with lots of local products.
Stayed 2 nights in Jun 2024

10/10 Excellent

Clair

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Jun 2024

10/10 Excellent

Lam

Travelled with partner
Room is little small but the hotel is across from the Medieval castle
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, right beside the walls of Carcassonne. Lush greenery surrounds the hotel.
Stayed 1 night in Apr 2024

8/10 Good

Lucie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey so is the food.
Stayed 1 night in Apr 2024

10/10 Excellent

Gregory

Fantastic stay in March
We thoroughly enjoyed our stay at the hotel. The location is amazing in addition to the service and quality of the room. We will happily recommend the hotel to our friends. Thank you for a wonderful stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Oct 2023

8/10 Good

Ronald J

Stayed 3 nights in Oct 2023

10/10 Excellent

Terry

Stayed 2 nights in Oct 2023

4/10 Poor

Judith

Liked: Cleanliness, staff & service
Overpriced for the product. Color scheme irritating.
Stayed 1 night in Sep 2023

8/10 Good

Paul

Stayed 1 night in Sep 2023

8/10 Good

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to walk up to the City.
Stayed 2 nights in Sep 2023

10/10 Excellent

Philip

Stayed 2 nights in Sep 2023

6/10 Okay

Marion

Travelled with partner
Liked: Cleanliness, staff & service
The staff were great during check-in and at the bar. The room we selected was exceptionally small.
Stayed 1 night in Sep 2023

10/10 Excellent

Kristine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean rooms, great service. Awsome location
Stayed 1 night in Sep 2023

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location and perfectly placed
Stunning location and perfectly located. Breakfast v good and pool just what was needed to cool down. Staff lovely but not enough of them so service was a bit slow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Katie

Stayed 2 nights in Aug 2023