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Cerise Carcassonne Sud

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cerise Carcassonne Sud

Balcony
Indoor pool, pool loungers
Desk, soundproofing, iron/ironing board, free cots/infant beds
Front of property
Standard Apartment | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Laundry
    Laundry
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included

Explore the area

Map
1 Rue Darius Milhaud, Carcassonne, 11000
  • Basilica of Saint-Nazaire
    8 min walk
  • Château Comtal
    8 min walk
  • Narbonnaise Gate
    9 min walk
  • Carcassonne (CCF-Pays Cathare)
    27 min drive

Room options

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Family Apartment

Standard Family Apartment

Standard Family Apartment

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Comfort Apartment, Balcony

Desk, soundproofing, iron/ironing board, free cots/infant beds

Comfort Apartment, Balcony

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Trundle Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Family Apartment

Desk, soundproofing, iron/ironing board, free cots/infant beds

Superior Family Apartment

  • 65 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Apartment

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Superior Apartment

Superior Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

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Kitchen
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4.0 out of 5, Very good, (488)
The price is €90
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Comfort Aparthotel Carcassonne

About this property

Cerise Carcassonne Sud

Aparthotel with a full-service spa, a quick walk to Château Comtal
Along with a full-service spa, this smoke-free aparthotel has an indoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room, and spa services. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and an electric kettle. Housekeeping is available once per stay.
Cerise Carcassonne Sud offers 76 air-conditioned accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an indoor pool and a steam room.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Hammam de la résidence. Services include massages. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Cerise Carcassonne Sud. During your stay, you're just a quick walk from Basilica of Saint-Nazaire. Enjoy features like free WiFi in public areas and free self parking, plus a full-service spa. Built in 2008, this comfortable aparthotel has 76 apartments on 2 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a dining area, and a sitting area
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at Hammam de la résidence
  • Amenities include free lobby newspapers, a meeting room, and laundry facilities
  • Onsite recreation includes a steam room
  • Within a 10-minute walk of Basilica of Saint-Nazaire and Château Comtal
  • Pets welcome for a fee
Cerise Carcassonne Sud offers its guests a full-service spa, an indoor pool, and a steam room. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Cerise Carcassonne Sud. Self parking is free.

This 3-star Carcassonne aparthotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Indoor pool
  • Sunloungers
  • Steam room
  • Full-service spa
  • Turkish bath/hammam
  • Massages
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Free cot/infant bed

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Freezer

Dining

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 13.90-19.90 for adults and EUR 6.95-9.95 for children
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service

Outdoor areas

  • Garden

Laundry

  • Laundry facilities

Work spaces

  • 1 meeting room
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 10 per pet per night

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Banquet hall
  • Vending machine

Location highlights

  • In the historical district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 76 rooms
  • 2 floors
  • 3 buildings
  • Built in 2008

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 8:00 PM) and Sunday - Sunday (7:00 AM - 7:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Reception hours are Saturday-Sunday 8 AM to noon and 2-8 PM.

Access methods

Staffed front desk, lockbox

Pets

  • Pets: EUR 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13.90 to 19.90 for adults, and EUR 6.95 to 9.95 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 8:00 PM
  • Sunday - Sunday: 7:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cerise Carcassonne
Cerise House Carcassonne
Residhotel Le Clos De La Cite Hotel Carcassonne
Cerise Carcassonne Sud House
Cerise Sud House
Cerise Carcassonne Sud
Cerise Sud
Cerise Carcassonne Sud Aparthotel
Cerise Carcassonne Sud Carcassonne
Cerise Carcassonne Sud Aparthotel Carcassonne

Cerise Carcassonne Sud Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 293 out of 1017 reviews" "
Rating 8 - Good. 503 out of 1017 reviews" "
Rating 6 - Okay. 160 out of 1017 reviews" "
Rating 4 - Poor. 45 out of 1017 reviews" "
Rating 2 - Terrible. 16 out of 1017 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Room comfort
Lovely hotel.
The property was in a great location and our room had 2 views 1 of the castle and the other had lovely views. The room was a little tired but very practical. Our room no. Was 237. We had a bus stop right outside so it was cheap to get around and go to the lake. Breakfast was good and staff very helpful. Swimming pool area a bit tired.
Stayed 3 nights in Jun 2024

6/10 Okay

Mark

Bit rundown
Stayed 3 nights in Jun 2024

8/10 Good

Elise

Liked: Cleanliness, property conditions & facilities
The only negatives I have for this property are that the hot water went away very quickly, there was no stopper for the bathtub, and the automatic lights were hard to turn on in the morning out in the hallway. It’s walkable distance to cite de carcassonne, but it is on the far end of town, pretty far away from the train station. It took me about 45 minutes in the rain.
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, room comfort
Great location!
Stayed 2 nights in Apr 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, room comfort
Great for kids
Great place near the old city. Room was huge, as was the bathroom. It’s not fancy but it was functional and clean. The pool was great for the kids. Didn’t use the kitchenette facilities as we were only there 1 night but they would’ve been handy for a longer stay.
Stayed 1 night in Apr 2024

6/10 Okay

Vadym

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very clean room and very attentive service. Good location. Overpriced breakfast, and hotel itself is very basic (3 stars is overstated rating), but hey, thus the price. You get what you pay for.
Stayed 1 night in Nov 2023

2/10 Terrible

Chris

Stayed 1 night in Sep 2023

10/10 Excellent

Emese

Liked: Cleanliness, room comfort
Bday trip
Upgraded - thank you so much. Loved the room and nice view. Enjoyed the pool too. Everything was CLEAN! Busline 2 stop is in front of the hotel. 6-7mins walk to the fortress. Aldi, Lidl, McDo is nearby too.
Stayed 2 nights in Sep 2023

8/10 Good

Donald

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for Citi. Easy walk. Plenty of parking. We had suite with plenty’s of space. No toiletries though so bring your own. Lack of mirrors for the ladies. Otherwise good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very roomy, cozy and the staff was great. They have free parking on site. Very safe.
Stayed 1 night in Jul 2023

8/10 Good

Simon

Travelled with family
Liked: Amenities
A very enjoyable stay and the staff were extremely helpful and friendly
Stayed 3 nights in Jul 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, room comfort
Staff were so helpful and friendly
Stayed 1 night in Jul 2023

8/10 Good

TJ

Travelled with family
Liked: Cleanliness, room comfort
Comfortable enough
Overall, a fine stay. Not exceptional l, not bad. And the hotel itself is a little outdated. The rooms were clean, but just outdated. The overall facility was decent, not well manicured. The best thing about this place is your less than a 10 minute walk from the medieval city, which is a must see.
Stayed 1 night in Apr 2023

6/10 Okay

Björn

Stayed 1 night in Feb 2023

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness
Near old city
Great location to the fortified city. Overall it was a nice stay, but there was little to no soap and toilet paper, pool didn’t have any towels, and you had to take out your own trash and leave it at the edge of the property. Everything was clean but felt a little rundown. Breakfast was additional but very good. Laundry facilities on site but were 8 euros per load.
Stayed 3 nights in Oct 2022

8/10 Good

Theresa

Stayed 3 nights in Sep 2022

10/10 Excellent

Marie-Adeline

Stayed 1 night in Aug 2022

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Declan, Boston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super location. Clean and great value for money. Would do again. Great for families. People very attentive
Stayed 2 nights in Jul 2022

4/10 Poor

Daniel, Hamilton

Travelled with family
Disliked: Property conditions & facilities
Old rooms No soap or toilet paper Terrible sofa couch
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Home from home with great location
The apartment was a great safe place where we could stay with our dogs and explore Carcassonne and the surrounding areas. The dogs felt relaxed and at home and we felt safe leaving them for short periods on their own when taking them along was not suitable. The old citadel was only a short walk away and there was ample parking. Access to the town and the motorways was a single road so very easy to travel and explore. Much better than staying at a hotel, yet with all the convenience of staying at a hotel.
Stayed 5 nights in May 2022

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, room comfort
Great value option
Basic but clean and tidy accommodation. Great location for walking to Carcassonne and affordable price. The pool was closed which was disappointing.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Mixed review
The reception staff were very helpful in arranging a trip to the vet for our dog. Much appreciated. OK breakfast. Great location for the castle, bit of a walk to the old town. Reception closes at 8pm. Apartment was not cared for. Very basic, not enough crockery/cutlery provided. Could have been cleaner. We wonder if we were put in the poorer quality block because we have a small dog. Outside patio area and furniture was dirty. Dining chair covers marked and in need of a wash. What made it worse was that we were issued instructions upon arrival about cleaning the place before we left, removing all of our rubbish from the bins and warning the reception if we were leaving our dog in the room in case the cleaner was going in! There was no cleaner!! Toilet area didn’t smell clean either ☹️
Dirty patio table
Dirty patio chair
Basic living space
Clean and Comfortable bed
Stayed 3 nights in Apr 2022