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Victoria and Alfred Hotel by NEWMARK

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Victoria and Alfred Hotel by NEWMARK

Bar (on property)
Marina
Outdoor pool
Double Room, Mountain View
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
On the Waterfront Pierhead, V & A Waterfront, Cape Town, Western Cape, 8001
  • Two Oceans Aquarium
    5 min walk
  • Zeitz Museum of Contemporary Art Africa
    7 min walk
  • Greenpoint Market
    15 min walk
  • Cape Town (CPT-Cape Town Intl.)
    21 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Piazza Facing )

Double Room (Piazza Facing )

Double Room (Piazza Facing )

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Victoria and Alfred Hotel by NEWMARK

Hotel with a marina, near Cape Town Cruise Terminal
A marina, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Victoria and Alfred Hotel by NEWMARK offers 94 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A marina, a health club, and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including thalassotherapy.
Our customers tell us they can't get enough of the helpful staff at Victoria and Alfred Hotel by NEWMARK. During your stay, you're just a quick walk from The Watershed. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine and ocean views while dining at GINJA Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a sauna, and complimentary bicycles
  • Just a 2-minute drive from Cape Town Stadium and a few minutes from Cape Town International Convention Centre
  • Airport shuttle service available for a fee
Victoria and Alfred Hotel by NEWMARK offers its guests a marina, an outdoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A sauna, a rooftop terrace, and spa services are also featured at Victoria and Alfred Hotel by NEWMARK. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
GINJA Restaurant - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: ZAR 320.00 for adults and ZAR 180.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • GINJA Restaurant

Things to do

  • Free bike hire
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Marina on site
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage/treatment rooms
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of food locally sourced
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Victoria and Alfred Hotel by NEWMARK

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1165 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately ZAR 320.00 for adults and ZAR 180.00 for children
  • Airport shuttle fee: ZAR 900 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: ZAR 1165 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Victoria and Alfred Hotel by NEWMARK offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Victoria & Alfred Hotel
Victoria Alfred Hotel
Victoria Alfred Hotel Cape Town
Victoria Alfred Cape Town
Victoria Alfred
Victoria & Alfred Hotel Cape Town, South Africa
Victoria Alfred Hotel
Victoria And Alfred By Newmark
Victoria Alfred Hotel by NEWMARK

Victoria and Alfred Hotel by NEWMARK Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 704 out of 1016 reviews" "
Rating 8 - Good. 226 out of 1016 reviews" "
Rating 6 - Okay. 50 out of 1016 reviews" "
Rating 4 - Poor. 22 out of 1016 reviews" "
Rating 2 - Terrible. 14 out of 1016 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sudeshna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I picked this property for the location and while that didn't disappoint, everything else did. There is nothing luxurious about this property. the lobby might give you a sense of security but don't fall for it. The room is reminiscent of someone turning their attic into an Airbnb. The door to the room (on the inside) was so dirty and the carpet was worse. Most of the outlets were away from the bed. and we were provided 2 very small bottles of water. The massive tub in the bathroom did not really appeal to me but the mold in the shower definitely inspired some nightmares. We ended up asking for a room change since the original one faced the front of the hotel and it was very noisy. While the new room (on the same floor) was mountain facing and way quieter, it still have the exact same issues. The decor was exactly the same. the level of cleanliness’s was exactly the same. Moldy shower, fixture’s that we barely hanging on... I would definitively NOT recommend a stay here. Uber's are easy in Cape town so find better accommodations.
Stayed 3 nights in Aug 2024

6/10 Okay

Vaia

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Vaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marlee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Cape Town! Tons of shopping, restaurants and attractions in walking distance and easy to grab Uber/taxi to get any where else. Room was clean, comfortable and spacious with a gorgeous Mountain View.
Stayed 5 nights in Jul 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice room. Breakfast buffet was outstanding
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location. Very very helpful staff. A pleasure
Stayed 5 nights in Jul 2024

10/10 Excellent

Ray, Fullerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend.
Stayed 4 nights in Jul 2024

6/10 Okay

Adam

Liked: Room comfort
Average to good hotel
Nice hotel, conveniently situated on the waterfront, very safe location. Hotel overpriced, and the plaza room was more expensive than waterfront or Mountain View rooms, but definitely not as nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zoey

Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in excellent location
Stayed 3 nights in Jun 2024

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great, safe location!
Stayed 4 nights in Jun 2024

10/10 Excellent

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located at the waterfront and very convenient to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a fantastic location where everything was walkable. The staff was top notch also. I’d highly recommend it
Stayed 3 nights in Jun 2024

10/10 Excellent

Countiss Breanna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 3 nights in Jun 2024

10/10 Excellent

Darren, Lower Darwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the waterfront with plenty of restaurant options. Also very close to attractions do a perfect place to stay and enjoy everything Cape Town has to offer. Great staff and reasonable cost given the location. Rooms are large and have everything you need for a comfortable stay.
Stayed 5 nights in Jun 2024

10/10 Excellent

Kimberlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely upper level hotel with very helpful, friendly staff and a nice restaurant offering food choices all day. Have on site staff to assist with booking tours. Great location at the V&A waterfront, walking to many outstanding restaurants, shops etc.
Stayed 2 nights in Jun 2024

10/10 Excellent

John, New York

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel right in central Capetown wharf. Lots of fabulous restaurants located within minutes. Very luxurious and the staff were great. Luci at the Hotel’s concierge desk was fantastic as were Douglas, the front desk staff and the Assistant Manager during the day.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sally, Williamsburg

Stayed 2 nights in May 2024

10/10 Excellent

Maryanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful
Absolutely wonderful - safe yet vibrant area great restaurants and very very good service
Stayed 3 nights in May 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location! We really enjoyed our stay here and would definitely return. Lovely hotel inside and out. Nice view of Table Mountain!
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel in a great location. Staff was very attentive. Take advantage of the add on breakfast which was delicious. Location was right near a mall and many restaurants and activities. Would stay there again
Stayed 4 nights in May 2024

10/10 Excellent

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

10/10 Excellent

Rosemary

Stayed 1 night in Apr 2024