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Hollow on the Square City Hotel

4.0 star property

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Photo gallery for Hollow on the Square City Hotel

Bar (on property)
Breakfast, lunch and dinner served
Exterior
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
9 Ryk Tulbagh Square, Hans Strydom Ave, Cape Town, Western Cape, 8001
  • Long Street
    ‪2 min walk‬
  • Bree Street
    ‪4 min walk‬
  • Africa Centre
    ‪4 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Single

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Single

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single

In-room safe, desk, laptop workspace, blackout curtains

Standard Single

  • Sleeps 1
  • 1 Double Bed

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includes taxes & fees
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About this property

Hollow on the Square City Hotel

Hotel with a restaurant, steps from St. Georges Mall
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and multilingual staff assistance.
Hollow on the Square City Hotel offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hollow on the Square City Hotel, you're just a quick walk from Long Street. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Steps from St. Georges Mall and 5 minutes by foot from Greenmarket Square
  • Airport, shopping center, and beach shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle within 1 kilometers and an airport shuttle (available on request) are available for a fee. A terrace, multilingual staff, and laundry facilities are also featured at Hollow on the Square City Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hollow on the Square City Hotel was completed in March 2019.

This 4-star Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Eighty Ate Squared - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (ZAR 75 per day)
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: ZAR 200 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Eighty Ate Squared

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Renovated entire property – March 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Electrical adapters/chargers
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 200 per person
  • Airport shuttle fee: ZAR 900 per room (roundtrip)
  • Uncovered self parking fee: ZAR 75 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Hollow on the Square City Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hollow Square Cape Town
Hollow Square Hotel
Hollow Square Hotel Cape Town
Hollow On The Square Cape Town City Hotel South Africa
Hollow on the Square
Hollow On The Square City
Hollow on the Square City Hotel Hotel
Hollow on the Square City Hotel Cape Town
Hollow on the Square City Hotel Hotel Cape Town

Hollow on the Square City Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 133 reviews
Rating 8 - Good. 65 out of 133 reviews
Rating 6 - Okay. 22 out of 133 reviews
Rating 4 - Poor. 4 out of 133 reviews
Rating 2 - Terrible. 3 out of 133 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christy, San Diego

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I was in Cape Town for a few days for a conference. This was a great option at a lower price point than the official conference hotels. The room and bed were comfortable and the staff were all friendly. Breakfast was included and was a nice selection of hot and cold items. I didn't try the restaurant for other meals. They provide water and tea/coffee in the room. It is convenient to the convention center and other touristy locales and is bustling during the day. However, many locals strongly advised that you do not walk around the area after dark. So even though my colleagues were at another hotel around the corner, I used Uber after dark. It seemed silly but the local prices for Uber are very affordable and worth it. I would recommend this hotel and would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Claudio

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Claus R.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located for Exhebition Centre
Good location, waterfrontveasy accessiblebby foot
Stayed 4 nights in May 2024

8/10 Good

Melissa, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff, clean, spacious rooms.
Stayed 2 nights in Nov 2023

8/10 Good

Fran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very accommodating
Stayed 2 nights in Dec 2022

10/10 Excellent

Amobichukwu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Donald G

Stayed 1 night in Jun 2019

6/10 Okay

Mzamo

Stayed 1 night in Jan 2020

8/10 Good

José

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was ideal with a great bonus of a complimentary shuttle to and from the Waterfront (at set times). Room was spacious with generous supply of tea, coffee, toffee and cookies! Staff were very polite and helpful.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and helpful. It was easy to get around the city from this location.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
It does not really look like in the pictures. Rooms and lobby are renovated and are nice and clean. But the inside of the building is missing bits and pieces here and there that makes it look and feel less than what it could be, such as the inside of the elevator missing some stuff. Breakfast was quite unimpressive and service was slow in general, both restaurant and reception. The surrounding areas are not nice to look at during daytime and quite intimidating after dark but nothing happened.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel for decent rate. The area is not that great at night so taxis are recommended.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fine
There was a shower issue but it was fixed promptly. Breakfast/bar are basic but adequate. Parking was on-street but in a square with good security and extremely convenient being right at the hotel entrance.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room is spacious and comfortable. The location is good for a hub to see Cape town. Streets around the plavebid dirty
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Location was ideal for accessing V&A Waterfront and the City Bus tour.
Stayed 3 nights in Nov 2018

8/10 Good

Christine, Arlington

Liked: Staff & service
Good
A fine hotel at a good price.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price. Great location for conferences at the convention center.
Stayed 8 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Cape Town
Good location. Helpful staff.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Happy choice.
Great place. Little too deep into downtown.