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DoubleTree by Hilton Cape Town - Upper Eastside

4.0 star property

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Photo gallery for DoubleTree by Hilton Cape Town - Upper Eastside

Exterior
View from room
Deluxe Loft, 1 King Bed, Kitchenette
Bar (on property)
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
31 Brickfield Road, Woodstock, Cape Town, Western Cape, 7935
  • Groote Schuur Hospital
    ‪18 min walk‬
  • University of Cape Town
    ‪3 min drive‬
  • Castle of Good Hope
    ‪4 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Guest Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Twin Guest Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe, One Twin Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe, One Twin Bed

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Loft, 2 Single Beds

View from room

Deluxe Loft, 2 Single Beds

  • 108 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 122 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 King Bed, Kitchenette

Premium bedding, down duvets, pillow-top beds, in-room safe

Loft, 1 King Bed, Kitchenette

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Loft, 1 King Bed, Kitchenette

View from room

Deluxe Loft, 1 King Bed, Kitchenette

  • 108 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Cape Town - Upper Eastside

Family-friendly Cape Town hotel in Salt River with a 24-hour fitness center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Cape Town - Upper Eastside offers 183 air-conditioned accommodations with DVD players and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Cape Town - Upper Eastside. During your stay, you'll be within walking distance of District 6. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy local and international cuisine while dining at Liberty Restaurant
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, free grocery shopping service, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute drive from Cape Town International Convention Centre and a few minutes from Long Street
  • Airport, train station pick-up, and beach shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 237 square feet (22 square meters) and includes a conference center. A 24-hour fitness center, a library, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton Cape Town - Upper Eastside. You'll have access to the indoor pool at a partner property. An airport shuttle (available on request) and a beach shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM and 10:30 AM.
Liberty Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, English, French, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 60 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 11:00 AM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • English breakfast available for a fee weekdays 6:30 AM–10:30 AM: ZAR 300 for adults and ZAR 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Liberty Restaurant

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (237 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • In-room massage
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 500.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately ZAR 300 for adults and ZAR 150 for children
  • Airport shuttle fee: ZAR 320 per person (one-way)
  • Self parking fee: ZAR 60 per day
  • Rollaway bed fee: ZAR 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

DoubleTree Cape Town
DoubleTree Cape Town Upper Eastside
DoubleTree Hilton Cape Town Upper Eastside
DoubleTree Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Hotel Upper Eastside
DoubleTree Hilton Upper Eastside
Eastside Hotel Cape Town
Upper Eastside Cape Town
Upper Eastside Hotel Cape Town
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree Hilton Upper si
DoubleTree by Hilton Cape Town Upper Eastside
DoubleTree by Hilton Hotel Cape Town Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside Hotel
DoubleTree by Hilton Cape Town - Upper Eastside Cape Town
DoubleTree by Hilton Cape Town - Upper Eastside Hotel Cape Town

DoubleTree by Hilton Cape Town - Upper Eastside Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 186 out of 388 reviews
Rating 8 - Good. 152 out of 388 reviews
Rating 6 - Okay. 29 out of 388 reviews
Rating 4 - Poor. 13 out of 388 reviews
Rating 2 - Terrible. 8 out of 388 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the staff was quick to find us a room with 2 beds.and they did it cheerfully
Stayed 1 night in Nov 2024

6/10 Okay

Angel

Liked: Staff & service
The surroundings of the hotel are not that great, I didn’t feel safe going out for a walk at night.
Stayed 3 nights in Sep 2024

10/10 Excellent

Suzanne

Stayed 10 nights in Aug 2024

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Aug 2024

10/10 Excellent

angella

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly staff. Clean hotel
Stayed 9 nights in Aug 2024

8/10 Good

Fredlyn

Liked: Property conditions & facilities
It was nice…..
Stayed 4 nights in Aug 2024

10/10 Excellent

Sherone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Safe place and friendly people
Stayed 11 nights in Jul 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Dina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Keri-Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to Old Biscuit Mill
Comfortable hotel in a nice part of town. Old Biscuit Mill within walking distance (great restaurants).
Stayed 1 night in Jun 2024

4/10 Poor

Mrs m

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel group should really look into this property. It is dated and the staf, although friendly do not have a grasp of good service.
Stayed 2 nights in Jun 2024

8/10 Good

Gerhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Angus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant stay. Hotel is centrally located and close to the waterfront. Staff is welcoming and friendly. The only downside was you have to pay for parking R60 per night.
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next time in Cape Town will stay again
Stayed 1 night in Apr 2024

8/10 Good

Nirvana

Stayed 1 night in Apr 2024

8/10 Good

Aimee

Stayed 4 nights in Apr 2024

10/10 Excellent

Lambert

Liked: Cleanliness, staff & service, property conditions & facilities
I like the location and the convinience.
Stayed 5 nights in Mar 2024

2/10 Terrible

Martia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is very dirty and old. The room felt like a jail cell or hospital room. Luckily I was only there for one night. It was so bad, my partner and I didn’t even use the shower or anything. We left as soon as we woke up.
Stayed 1 night in Mar 2024

8/10 Good

Lugard, West Orange

Stayed 2 nights in Feb 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
So friendly, nothing was too much trouble. Spotless hotel and everything you need in a room
Stayed 1 night in Feb 2024