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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Coffee/tea maker
Down duvets, pillow-top beds, iron/ironing board, free wired Internet
Interior detail
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
901 Mountain St, Canmore, AB, T1W0C9
  • Elevation Place
    6 min walk
  • Canmore Mountain Market
    7 min walk
  • Canmore Museum and Geoscience Centre
    14 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite

  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

Down duvets, pillow-top beds, iron/ironing board, free wired Internet

Mountain View Two Bedroom Suite

  • 71 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 71 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Art Deco hotel with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grande Rockies Resort - Bellstar Hotels & Resorts. During your stay, you're just a quick walk from Elevation Place. Enjoy features like free self parking, plus an indoor pool and a restaurant.
  • Free wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business center, 2 meeting rooms, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Elevation Place and Canmore Mountain Market
Grande Rockies Resort - Bellstar Hotels & Resorts offers its guests a children's pool, an indoor pool, a waterslide, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A 24-hour business center and 2 meeting rooms are available. A fitness center, a vending machine, and ski storage are also featured at the family-friendly Grande Rockies Resort - Bellstar Hotels & Resorts. Self parking is free.

This Art Deco Canmore hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–11:30 AM: CAD 15-30 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Indoor pool
  • Water slide

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Luggage storage
  • Ski storage

Business services

  • 24-hour business centre
  • Meeting rooms - 2

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Solara Resort 187 Kananaskis Way, Canmore]
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The following facilities or services will be unavailable from October 27 2024 to October 31 2024 (dates subject to change):
  • Spa tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Solara Resort 187 Kananaskis Way, Canmore
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1000 reviews" "
Rating 8 - Good. 300 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 111 out of 1000 reviews" "
Rating 2 - Terrible. 76 out of 1000 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Joel

Liked: Cleanliness
Disliked: Staff & service, amenities
Check-in and out times were not shown prior to booking. We were in town to attend a wedding and because this hotel decided so be “different” and rip guests off by two hours with a 4pm check in and a 10am check out we were not able to check in prior to the wedding. During our evening celebrating with friends we were told that the front desk of our hotel closes at 11pm so we would need to check in at some other resort and then get a second cab over to our actual hotel. This further added to the inconvenience of the whole experience. When we arrived in our room, overall it was nice and felt new but quickly noted the door to the patio did not have a black out blind. Our sleep was less than ideal as we woke up with the sun give the window let in all the light. Got up and out of our room promptly at 9:59am. When the front desk asked me how my stay was, I responded with “not good” to which she replied with silence. Stay away from this hotel. Pay the extra few dollar to be somewhere else even for a short stay.
Stayed 1 night in Aug 2024

4/10 Poor

Carolyn, Fort Saskatchewan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room in the annex, which isn’t terrible in itself. But we were placed in the room right next to the conference centre and the public washrooms. Bright and early all we heard was doors opening then crashing closed, water running, toilet flushing and conference attendees conversing in the hallways. It was awful. There are no walls delineating the conference space to the main floor rooms. These room should not be occupied on conference days. It was not worth the $350 per night that we paid. Avoid the annex.
Stayed 2 nights in Aug 2024

4/10 Poor

Youry

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Run down and not very clean. Rooms and halls included.
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Irish

It was all worth it and very homey and cozy, literally a home away from home.
Stayed 1 night in Aug 2024

4/10 Poor

atul

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I got this property I thought it is four star but I found nothing like that . Beds where not good they where to noisey
Stayed 2 nights in Aug 2024

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kunal, Windsor

Liked: Staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Phoolka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Zaid

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Unfortunately, there was a lot of construction going on in the area which we weren’t aware of about the time. In addition, there was no housekeeping facilities and we had to call every day we were there for toiletries. There was no good value for money given the cost we had to spend for the accommodation
Stayed 3 nights in Aug 2024

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was a little concerned about staying here recently given some of the reviews - but do not fear. We stayed in a studio with our two young adult children so had a separate bed and bath which was ideal. Yes, the kitchen cabinets are a little worn and rooms are a bit dark, but it was clean, comfortable and roomy enough for all of us. The space would have looked better if there were yellow lights in the overhead lighting vs. white light which tends to make everything look dull and institutional. Since we were staying 5 days, mid point they cleaned and freshened the rooms - which was appreciated. The outdoor patio area for the main floor studios aren't great, but fine as didn't really spend a lot of time hanging out there. The restaurant was very quite yummy and not overly pricey, and the hotel is in walking distance to a lot of other decent restaurants and convenience stores. Some folks at the hotel desk were more helpful than others -- which was consistent with past reviews. Overall a good value for the space and location in my opinion. Note that before we arrived I did call in advance to express my concerns about previous reviews around not having enough supplies for the amount of people in the room (towels, dishes, etc) and some reviews about "dirtiness" ... and found that we had everything we needed and it was clean when we arrived so don't know if that was key or not. Good luck!
Stayed 5 nights in Jul 2024

8/10 Good

ZHI

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i don't likeit
Stayed 2 nights in Aug 2024

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

theodhori

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

sanjeev

Liked: Cleanliness, staff & service
The annexe is old and not as good as the main building.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The town of Canmore was a great location
Stayed 4 nights in Jul 2024

8/10 Good

wahida

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Afreen

Liked: Cleanliness, staff & service, amenities
The property was good but they have one old hotel and a new hotel.. we stayed in the old hotel rooms.. Which was not clearly mentioned while we were booking the rooms.
Stayed 4 nights in Jun 2024

8/10 Good

Jennifer

Stayed 4 nights in Jul 2024

10/10 Excellent

Amrik

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place and most amazing thing is, In the morning surrounding mountains looks outstanding.
Stayed 2 nights in Jul 2024

8/10 Good

D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and decent size for two queen beds, and our kids had lots of fun at the pool, especially the water slide. The toddler pool area is dated, need update. Other than that, we may return for next visit
Stayed 1 night in Jul 2024

4/10 Poor

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terible experience
Stayed 3 nights in Jul 2024

4/10 Poor

Carl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smelly room
Our room wasn't clean and smell like mildew.
Stayed 1 night in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024