Zenia Hotel & Spa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zenia Hotel & Spa

Sauna, hot tub, steam room, massages
Indoor pool, open 5:00 PM to 9:00 PM, pool loungers
Luxury Room
Bar (on property)
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym

Explore the area

Map
CCIAL Shopping Valley, Rue René Descartes, Proville, Nord, 59267
  • Cambrai Cathedral
    4 min drive
  • Musée de Cambrai
    5 min drive
  • Fine Arts Museum Cambrai
    5 min drive
  • Lille (LIL-Lesquin)
    52 min drive

Room options

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Zenia Hotel & Spa

Art Deco hotel with 3 spa tubs and a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Housekeeping is not available.
Zenia Hotel & Spa offers 47 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Proville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

3 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZENIA HOTEL. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Zenia Hotel & Spa. During your stay, you'll be close to Cambrai Cathedral. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy French cuisine while dining at ZENIA HOTEL
  • Continental breakfast served weekends for a fee
  • Take a swim in the indoor pool or soak in the 3 spa tubs
  • Indulge with massages at ZENIA HOTEL
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Cambrai Cathedral and a few minutes from Musée de Cambrai
  • Pets welcome for a fee
Zenia Hotel & Spa offers its guests a full-service spa, 3 spa tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A fitness center, spa services, and multilingual staff are also featured at the business-friendly Zenia Hotel & Spa. Self parking is free.

This 3-star Proville hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 8:30 AM and 11:00 AM.
ZENIA HOTEL - This restaurant specializes in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Continental breakfast available for a fee weekends 8:30 AM–11:00 AM: EUR 12 for adults and EUR 5.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • ZENIA HOTEL

Things to do

  • 3 hot tubs
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Front desk (limited hours)
  • Multilingual staff
  • No housekeeping

Business services

  • Conference centre (3767 square feet of space)
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 24-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 AM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Reception hours are 8 AM-10 PM on Saturday, 8 AM-1 PM and 4-10 PM on Sunday. Check-in hours are 3-9 PM on Saturday.

Renovations and closures

The following facilities or services will be unavailable from October 24 2024 to November 30 2024 (dates subject to change):
  • Dining venue(s)
  • Sauna
  • Spa tub

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.65 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 5.50 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11:00 AM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 5:00 PM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Zenia Hotel Spa
Zenia Hotel Proville
Zenia Proville
Zenia Hotel Spa
Zenia Hotel & Spa Hotel
Zenia Hotel & Spa Proville
Zenia Hotel & Spa Hotel Proville

Zenia Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 94 out of 185 reviews" "
Rating 8 - Good. 44 out of 185 reviews" "
Rating 6 - Okay. 28 out of 185 reviews" "
Rating 4 - Poor. 13 out of 185 reviews" "
Rating 2 - Terrible. 6 out of 185 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Allan

Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Very off after hours check in process. The place was really dark and locked up. Had to use our cell phone lights just to see a small sign on the door to call a number to get jn, then retrieve our room keys from a lock box. After that, was okay. Plenty of parking, but dark area with very little lighting after hours.
Stayed 1 night in Jul 2024

8/10 Good

rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No service all day and night
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to relax
Lovely hotel & staff
Stayed 11 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual Location
It’s different, not what you expect from the outside. Staff were friendly, it was clean. Just an unusual location in between shopping outlet, but pleasantly surprised
Stayed 1 night in May 2023

2/10 Terrible

Marc

Stayed 1 night in Oct 2022

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great overnight stay.
Very welcoming & efficient staff. A good sized room & shower room. A large comfortable bed. The swimming pool & sauna area is very nice. There’s a nice restaurant at the hotel & a Chinese restaurant next door.
Stayed 1 night in Oct 2022

10/10 Excellent

pierre, San Ramon

Stayed 1 night in Apr 2022

8/10 Good

Christophe

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Arnaud

Stayed 4 nights in Aug 2024

8/10 Good

Arnaud

Stayed 4 nights in Aug 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
sehr freundliches und hilfsbereites Personal, sehr gutes Preis- Leistungsverhältnis
Stayed 1 night in Aug 2024

6/10 Okay

Alain

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

JEREMY

Stayed 1 night in Jul 2024

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A soulless place with a leaky aircon.
Stayed 2 nights in Jul 2024

8/10 Good

Thomas

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
J ai été très satisfait de mon séjour comme d habitude. Par contre la chambre de mon collègue n avais pas été lavée ;(
Stayed 1 night in Jul 2024

6/10 Okay

Franck

Business traveller
Stayed 1 night in Jul 2024

10/10 Excellent

Ahmed

Stayed 1 night in Jul 2024

6/10 Okay

Edgar

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Abgerockt
Stayed 1 night in Jul 2024

10/10 Excellent

Philippe

Stayed 1 night in Jul 2024

8/10 Good

Alexandre

Stayed 1 night in Jul 2024

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Jean-François

Business traveller
Disliked: Room comfort
passage dans le cadre professionnel sur le secteur. Déçu que la piscine ne puisse être utilisé. et le confort du lit trop mou et souple à mon goût.
Stayed 1 night in Jul 2024

10/10 Excellent

Juan carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024