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15 Sep 2021 by Nairy Hagopian, Marketing Communictions
Thank you so much for sharing your valuable feedback with us. I am glad to learn that our hotel's breakfast and spa were great. It is with great concern about the music being played by personal speaker, food being eating around the pool and the cleanliness in general. Rest assured your feedback is shared with concerned to take corrective action accordingly.
22 Apr 2018 by Bishoy Amgad
Dear Guest, Thank you for your five star review. We really do appreciate our guests taking the time to leave us feedback, and we are thrilled that you enjoyed your stay with us, and everything exceeded your expectations. We really do aim to deliver the very best of experiences to all of our guests, and I am delighted that you speak so highly of my colleagues who take such pride in the high levels of personalised service they deliver. We look forward to welcoming you back to the JW Marriott Cairo very soon. With kindest regards, Bishoy Amgad Senior ecommerce and Marketing Manager
The following facilities are closed seasonally each year. They will be closed from 15 October to 15 April:
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy a summer holiday at JW Marriott Hotel Cairo, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There are 11 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary water park, an outdoor pool and a children's pool. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star New Cairo hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)
JW Marriott Hotel Cairo offers 439 accommodations with minibars and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include dressing gowns, slippers, bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.
Mirage Cafe – Overlooking the golf course, this coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Reservations are required.
JWs Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Bar – Overlooking the golf course, this sushi bar specialises in sushi and only serves dinner. Reservations are required. Open daily.
Ahlein – This theme restaurant specialises in Middle Eastern cuisine and only serves dinner. Reservations are required. Open daily.
Cucina – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
24-hour room service is available.
Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with waterslides. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a 24-hour health club and a sauna.
Children aged under 18 years old are not allowed in the swimming pool or health club without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in.
JW Marriott Hotel Cairo offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the indoor pool has adults-only access.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
