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Pacific Hotel Cairns

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pacific Hotel Cairns

Reception
Aerial view
Outdoor pool, pool umbrellas, pool loungers
Executive Luxury Suite
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

Map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Reef Hotel Casino
    ‪1 min walk‬
  • Reef Fleet Terminal
    ‪2 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room

Deluxe King Balcony Room

8.4 out of 10
Very good
(28 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite

Executive Luxury Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite

Superior King Balcony Suite

9.4 out of 10
Exceptional
(20 reviews)
  • 51 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

8.8 out of 10
Excellent
(35 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Room

Superior King Balcony Room

Superior King Balcony Room

8.4 out of 10
Very good
(57 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property

Cairns Harbourside Hotel

Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1004)
The price is €97
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Cairns Harbourside Hotel

About this property

Pacific Hotel Cairns

Luxury Cairns hotel in Cairns Central Business District with a 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available once per stay.
Pacific Hotel Cairns offers 207 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pacific Hotel Cairns's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Brazilian cuisine while dining at Bushfire Flame Grill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Cairns Esplanade and 5 minutes by foot from Cairns Night Markets
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the luxury Pacific Hotel Cairns. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Bushfire Flame Grill - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (AUD 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Access to nearby health club
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Pacific Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 1006 reviews" "
Rating 8 - Good. 360 out of 1006 reviews" "
Rating 6 - Okay. 116 out of 1006 reviews" "
Rating 4 - Poor. 38 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Glenn

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accomodation for reef trips
Staff were so helpful and the hotel was beautiful, the room was big and had a stunning view of the esplanade park. I asked for a doona and they brought it up to me and remade the bed. Hotel is close to the ferry departure points for trips to the reef. We will stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for business trips
Staff excellent, location great, breakfast great value. Decor a bit tired, but clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dwayne, Mount Molloy

Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Location
Returning guest. Walking distance to all tourist amenities, restaurants. galleries, casino and shops. Popular breakfast venue onsite for $20pp was enjoyed a few times. Hotel is popular with international guests. Onsite car parking at $15 pn was excellent and a spot was available every day despite limited spaces. Highly recommend the more expensive 2 corner rooms on each level on front of the hotel for spectacular views of cairns waterfront and esplanade. Service was adequate as we do not require daily service. Reception were helpful. No issues with our 5 nt stay.
270 deg view from corner room.
Stayed 5 nights in Oct 2024

8/10 Good

Korey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately no wifi
Good hotel at a great location in Cairns. Lovely staff. Our hotel had a fantastic balcony with beautiful views to the water. While we would have loved to stay for our full staff, the wifi was so poor that we couldn’t use it (too slow to even down emails efficiently or use their in-room TV). Being international travellers, wifi is very important in keeping on top of work obligations while traveling. The staff were sympathetic but ultimately their very outdated system resulted in us having to check out early. An unfortunate situation in an otherwise decent hotel. If a hotel advertised that it was wifi, it must have wifi.
Stayed 9 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Heather Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the marina and tour pick up spots
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location opposite Fogarty park.
Stayed 2 nights in Oct 2024

4/10 Poor

Jamie

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Not a good place to stay, the room I was given had a bad musty mouldy smell, the reception staff didn’t think that was much of a problem however managed to change rooms and this room smelt like bleach, the toilet seat was half broken and shower attachment was very loose on the wall. One door key didn’t even work and the other only worked half the time and sounds like other people had similar problems with the noise of guests banging their door. This is at the best maybe a three star hotel but asking 4star price. I would suggest staying anywhere else but this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place in the heart of Cairnes
Really nice, upscale hotel in the heart of Cairnes and reasonably priced for the area.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Frontdesk borderline unfriendly, cleaning crew bad, hotel needs to to finish renovations
Stayed 7 nights in Sep 2024

8/10 Good

Matthew, Maple Ridge

Liked: Cleanliness, staff & service
Wifi was brutal, could barely check email, social media was impossible.
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean and modern
Lovely and clean. No parking was available had to try and find street parking. Buffet breakfast very poor
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Good Hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Dorota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except for the strange shower attachment
Stayed 5 nights in Oct 2024

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, property conditions & facilities
all round a pleasant place for a stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
We always enjoy staying here.
Stayed 2 nights in Sep 2024

8/10 Good

Priyak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely killing view from room and super convenient location, walkable to esplanade, night market, bus stop, central train station.
Stayed 10 nights in Sep 2024

6/10 Okay

craig

Travelled with partner
The price of the room for what we got was too high. Tried to pay cash for breakfast but had to go to my room to get a card as it is cashless. Decided to eat elsewhere after this experience
Stayed 1 night in Jun 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Sep 2024

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Cairns Esplanade and Casino and the Pier No hotel parking available.
Stayed 1 night in Sep 2024