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Oaks Cairns Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Cairns Hotel

Exterior
Dining
Exterior
Exterior
Iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
59-63 Cairns Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Esplanade Lagoon
    2 min walk
  • Cairns Night Markets
    3 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    13 min drive

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, Ocean View (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Executive Room, Ocean View (No Housekeeping)

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room, Ocean View

Iron/ironing board, free WiFi, bed sheets

Executive Room, Ocean View

  • 25.8 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Executive Room (No Housekeeping)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room, 2 Bedrooms (Dual Key)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms (Dual Key)

  • 58.1 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Room, 2 Bedrooms (Dual Key, No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Room, 2 Bedrooms (Dual Key, No Housekeeping)

  • 58 sq m
  • City view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Room

Iron/ironing board, free WiFi, bed sheets

Executive Room

  • 19.3 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Hotel Internal, No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Room (Hotel Internal, No Housekeeping)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Hotel Internal)

Iron/ironing board, free WiFi, bed sheets

Room (Hotel Internal)

  • 18.8 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room - No Housekeeping

View from room

Deluxe Room - No Housekeeping

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Hotel, No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Room (Hotel, No Housekeeping)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Hotel)

Iron/ironing board, free WiFi, bed sheets

Room (Hotel)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Oaks Cairns Hotel

Hotel with a 24-hour front desk, steps from Cairns Esplanade
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front-desk safe.
Oaks Cairns Hotel offers 75 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Oaks Cairns Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Cairns Esplanade and 5 minutes by foot from Cairns Marlin Marina
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Oaks Cairns Hotel also features tour/ticket assistance, a front-desk safe, and an elevator.

This 4-star Cairns hotel is smoke free.

Oaks Cairns Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Mini fridge

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

Property is also known as

Oaks Cairns Hotel Hotel
Oaks Cairns Hotel Cairns
Oaks Cairns Hotel Hotel Cairns

Oaks Cairns Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 269 reviews" "
Rating 8 - Good. 75 out of 269 reviews" "
Rating 6 - Okay. 30 out of 269 reviews" "
Rating 4 - Poor. 17 out of 269 reviews" "
Rating 2 - Terrible. 7 out of 269 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alex

Stayed 1 night in Aug 2024

2/10 Terrible

Bandula

Travelled with partner
Close to every thing
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was top notch, rooms were very clean. Very convenient. Only thing I could fault is the lift. It is slow and seems confusing to some people how to use it
Stayed 2 nights in Jul 2024

4/10 Poor

Jo

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Receptionist was very odd
Stayed 1 night in Jul 2024

6/10 Okay

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Lukasz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a very convenient location. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert James

Business traveller, Travelled with partner
Had great time there was a short visit but was good
Stayed 2 nights in Jul 2024

6/10 Okay

Hideaki

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Okay
Stayed 1 night in Jul 2024

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet room
Overall, nice stay! Hotel is centrally located, very convenient for reef tours, esplanade, bars and restaurants. Rooms come at different service levels, etc. Ours looked “out” onto an internal wall, which turned out to be great in terms of noise. Super quiet room! Our room also came with no housekeeping, which seems to be a popular option in Australia. This means that you have to restock your own room at the front desk/ reception. Other than this, room was in great condition! Would recommend hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very snobby and this is easily the best hotel room we have ever had. We want to copy the bathroom design into our own home.
Stayed 3 nights in Jun 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Thao

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Couldn’t sleep
Though staff were friendly and helpful, the place was very noisy, especially if your room is next to the lift. Noise coming from guests within the hotel as well as outside.
Stayed 1 night in Jun 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location, clean rooms, nice restaurant/ bar!
Stayed 3 nights in May 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and cleanliness excellent
Stayed 1 night in May 2024

2/10 Terrible

Isra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ant-infested dump and fraudulent charges
I think this genuinely may have been the worst experience I’ve ever had with a hotel. I booked a 3-night stay. I didn’t see the room properly until midnight, at which point I found thousands of tiny little ants all over my room, and disgusting unidentified stains all over the bedsheets hidden underneath the duvet. I wasn’t able to go elsewhere at midnight despite phoning probably every hotel in Cairns, so they found me another room which was clean enough, and I left the next morning to the promise of a refund of 2 nights of my stay. This was not the end of the saga. It later turned out that they had taken 2 large payments from my account for no reason. They refunded one of these, as well as the original refund for the unused nights, but I am still yet to receive the second back. It is pending in my bank account, the hotel said they couldn’t find it, and they haven’t responded to my email. Overall, this hotel took close to 3x the original cost of the stay, essentially emptying my bank account. The entrance was also a popular spot for people taking drugs - not to pass judgement on people in terribly unfortunate life circumstances, but as a woman alone it felt very unsafe having large groups of people yelling and lunging at me whenever I entered and left.
Stayed 3 nights in May 2024

8/10 Good

Trent

Stayed 2 nights in May 2024

6/10 Okay

Nicole

Stayed 1 night in May 2024

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the perfect location.
Great room with a beautiful view over the trees looking out at the esplanade. The room was spotless, we choose the option not to have daily cleaning - but were offered towels if we needed. The location was amazing - centre of The Esplanade. The night markets were a few shops down. McDonalds was located at the front of the building. And everything else was a short walk away. Only negative was being on the 4th floor the intermittent noises from the rooftop bar/restaurant went from about 6am-10pm. If your a light sleep I'd suggest asking from a room on level 3 - but then you'll lose the beautiful view. Overall I'd recommend the Oaks for its amazing location and new well appointed rooms.
Stayed 3 nights in May 2024

10/10 Excellent

Bob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great location fantastic rooftop bar comfortable bed good shower Relaxing stay in Cairns
Stayed 4 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

4/10 Poor

Shari

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room as advertised as 'Executive'. To me an Executive would be above standard rooms. What we got was a standard room, we had an accessible room which had a larger bathroom but not much else. I would prefer a descriptive word other than executive for the room we had, it was definitely a standard room and not much else. There was also a drainage problem and the smell was putrid when we arrived and worse during the night. We had planned on staying another night on our return from the north but cancelled. Gave our feedback to reception on checkout but have received no further communication. Would not stay here again. One positive was the location.
Stayed 1 night in Apr 2024

10/10 Excellent

Rhiannon

Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position. Staff were lovely, room was so nice!
Stayed 1 night in Apr 2024

6/10 Okay

p

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024