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Citysider Cairns

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citysider Cairns

One Bedroom Apartment with Pool View | Private kitchen
Outdoor pool, pool loungers
Front of property
Two Bedroom Apartment | Terrace/patio
Check-in/check-out kiosk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Washer
    Washer
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included

Explore the area

Map
17A Upward Street, Cairns, QLD, 4870
  • Cairns Private Hospital
    8 min walk
  • Cairns Esplanade
    9 min walk
  • Cairns Performing Arts Centre
    10 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    9 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area

Two Bedroom Apartment

  • 75 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment with Pool View

One Bedroom Apartment with Pool View | Living area

One Bedroom Apartment with Pool View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Citysider Cairns

Aparthotel with free parking, a short walk to Cairns Esplanade
An outdoor pool, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a library, express check-in, and express check-out are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a washer/dryer and a dining area, while an LCD TV with digital channels and Netflix provide a bit of entertainment. Weekly housekeeping is available.
Citysider Cairns offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Citysider Cairns, you're just a quick walk from Cairns Esplanade. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1993, this comfortable aparthotel has 41 apartments on 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony/patio
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Cairns Esplanade and Cairns Central Shopping Centre
  • Ferry terminal, train station, and cruise terminal shuttle service available for a fee
As a guest of Citysider Cairns, you'll find an outdoor pool, a library, and a terrace. WiFi is free in public spaces. An area shuttle within 20 kilometers, a theme park shuttle, and a train station drop-off service are available for a fee. Barbecue grills, tour/ticket assistance, and a garden are also featured at Citysider Cairns. Self parking is free.

This 3.5-star Cairns aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge) up to 20 kilometres
  • Return train station shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Car not required

Family friendly

  • Cots (infant beds): AUD 45 per stay

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Coffee/tea maker
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils

Dining

  • Room service available

Bedrooms

  • Bed sheets provided
  • Day bed
  • Rollaway/extra beds: AUD 45 per night

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Hairdryer (on request)
  • Free toiletries

Living spaces

  • Living room
  • Dining room
  • Library
  • Sitting area

Entertainment

  • 32-inch LCD TV with premium channels
  • Netflix
  • Hulu
  • Streaming services

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Front desk (limited hours)

Location highlights

  • Near the boardwalk
  • Near the airport
  • Near a train station
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • Theme park shuttle (surcharge)
  • Parasailing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Ecotours nearby
  • Casino nearby
  • Snorkelling nearby
  • Skydiving nearby
  • Waterskiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Window guards

General

  • 41 rooms
  • 3 floors
  • 3 buildings
  • Built in 1993
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.2 percent for credit card payments
The front desk is open daily from 9:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 45 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 45 per stay
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Citysider Cairns offers transfers from the cruise terminal, ferry terminal, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 4:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Surcharges apply for splitting or joining beds in the guestrooms.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Citysider
Citysider Apartment
Citysider Apartment Cairns
Citysider Cairns
Citysider Cairns Apartment
Citysider Cairns Cairns
Citysider Cairns Aparthotel
Citysider Cairns Aparthotel Cairns

Citysider Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 120 reviews" "
Rating 8 - Good. 52 out of 120 reviews" "
Rating 6 - Okay. 10 out of 120 reviews" "
Rating 4 - Poor. 2 out of 120 reviews" "
Rating 2 - Terrible. 0 out of 120 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness Spacious Well equipped Especially having a washing machine and Drier. Friendly Staff Enjoyable Stay Rela xing
Stayed 2 nights in Aug 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unit was spacious and had everything needed. Manager was great, went above and beyond. Plumbing knocking during the night was a problem. No smoke alarms was concerning.
Stayed 2 nights in Aug 2024

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness
The Customer service was great, very polite and kind, however, I arrived late on night 1, I established my fridge didn’t work, I informed reception. They got someone out (apparently) but it was never fixed. This for me was just disappointing as I select apartments with full kitchens for a reason. Not having a fridge for 4 days very very inconvenient, no compensation offered.
Stayed 4 nights in Jun 2024

10/10 Excellent

Francine

Stayed 5 nights in Apr 2024

10/10 Excellent

Margie

Liked: Cleanliness, room comfort
Nice apartment with full kitchen
nice apartment with full kitchen. Heinrich (owner or manager) was extra helpful. Walking distance from central business district.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
everything was exactly what we needed - close to everything and easy communication with the host!
Stayed 3 nights in Nov 2023

8/10 Good

Lesley

Travelled with family
Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Jul 2022

8/10 Good

Judith

Travelled with family
Liked: Amenities, property conditions & facilities
Quiet and peaceful place, very comfortable, extremely helpful manager that went out of their way to make our stay there pleasant. Good value for the money.
Stayed 4 nights in Jun 2022

10/10 Excellent

mary

Liked: Cleanliness, room comfort
Solo getaway
Fantastic holiday. Citysider in Cairns had everything that I needed. Handy to shopping centre and the esplanade. Lovely balcony to sit and relax. Clean accommodation and very helpful management. I look forward to return maybe next year.
Stayed 7 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place - great surroundings. Nice and quite, close to the city
Stayed 2 nights in Aug 2021

10/10 Excellent

Debbie

Liked: Cleanliness, room comfort
Great location. Very clean. Will stay again
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 7 nights in Jun 2020

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment. Nice kitchen. Full laundry. Clean pool. Comfirtable beds.
Stayed 4 nights in Feb 2020

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfy stay
Nice clean spacious room. Kids loved the pool close to shopping centres excellent location. Good to hear and see the train go by.
Stayed 2 nights in Nov 2019

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Great location and perfect for our family getaway.
Stayed 5 nights in Sep 2019

4/10 Poor

orit

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suited the purpose
Suited our purpose for a good price. It is off the main stretch, but we were doing tours the whole time we were there. It was clean and equipped. Couldn’t get the dishwasher to work, but Mike checked it after we left and said it was, so perhaps some instructions would help. It’s neat the train tracks, but I don’t recall hearing a train during our stay.
Stayed 3 nights in Jul 2019

8/10 Good

stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place to stay and matthew was very helpful
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location in middle of Cairns, and very helpful staff.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

RodT, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment near the city centre, good for our week’s stay in the area. Very friendly and helpful team. Good value considering what we have paid for similar in other cities in Australia.
Stayed 6 nights in Mar 2019

10/10 Excellent

keriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and we would stay there again
The staff was really friendly... We enjoyed our stay... It was a great two bedroom apartment. The only thing that could be better would be the sofas in the living room... They were not that comfortable. However everything else was comfortable including the beds
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent place to stay if you wish to relax in great surroundings. The units are well equipped with everything you need make all your meals. do your laundry and make yourself at home. We highly recommend the Citysider Cains.
Stayed 4 nights in Feb 2019