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NH Collection Palacio de Burgos

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for NH Collection Palacio de Burgos

Lobby
Meeting facility
Exterior
Daily buffet breakfast (EUR 20.80 per person)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle de la Merced, 13, Burgos, Burgos, 9002
  • Burgos Teatro Principal
    ‪3 min walk‬
  • Arco de Santa Maria
    ‪3 min walk‬
  • Burgos Cathedral
    ‪4 min walk‬
  • Burgos (RGS-Villafria)
    ‪9 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, River View

Superior Room, River View

Superior Room, River View

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

AC Hotel Burgos by Marriott

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (652)
The price is €122
for 1 room
includes taxes & fees
13 Feb - 14 Feb
AC Hotel Burgos by Marriott

About this property

NH Collection Palacio de Burgos

Riverwalk hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and conference space. Housekeeping is available on request.
NH Collection Palacio de Burgos offers 110 accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at NH Collection Palacio de Burgos. During your stay, you're just a quick walk from La Merced Church. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy local cuisine while dining at Rincon de la Merced
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Steps from La Merced Church and Burgos Teatro Principal
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A fitness center, tour/ticket assistance, and laundry facilities are also featured at the business-friendly NH Collection Palacio de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Burgos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
Rincon de la Merced - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (EUR 20.90 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 20.80 for adults and EUR 10.40 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Rincon de la Merced

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (495 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
  • Covered self parking fee: EUR 20.90 per day
  • Pet fee: EUR 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio Merced
Nh Palacio Merced Hotel
NH Collection Palacio Burgos Hotel
Collection Palacio Hotel
NH Collection Palacio Burgos
Collection Palacio
Nh Palacio De La Merced Hotel Burgos
Nh Hotels Burgos
Nh Hotel Burgos
Nh Collection Palacio Burgos
NH Collection Palacio de Burgos Hotel
NH Collection Palacio de Burgos Burgos
NH Collection Palacio de Burgos Hotel Burgos

NH Collection Palacio de Burgos Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 493 out of 754 reviews" "
Rating 8 - Good. 195 out of 754 reviews" "
Rating 6 - Okay. 36 out of 754 reviews" "
Rating 4 - Poor. 17 out of 754 reviews" "
Rating 2 - Terrible. 13 out of 754 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, efficient, and knowledgeable front desk staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old palacio now luxurious hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply fantastic.
Fantastic property, just outside the city gate. Can’t fault it, a great treat for a pilgrim and aim to resume when I resume next year.
Stayed 1 night in Oct 2024

8/10 Good

Ernesto, Boynton Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a great location very historic place. It is very nice. Very close to everything. Shopping restaurants everything parking. It is a problem very tight spaces and not easy to. Get in and out some people take two spaces and the hotel needs to get records of those and asked them to move their cars because their times that there’s no space available
Stayed 1 night in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring stop in Burgos
Brief stop over in Burgos. The NH hotel was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

stephanie

Liked: Cleanliness, property conditions & facilities
The hotel is an absolute beauty! The rooms a Make you feel like royalty they are so nice!! There was quite a language barrier with the staff that was the only downfall and no air conditioning so the rooms were a bit warm. The lowest temp was 19* c not too cool. But good was amazing and so were the beds!
Stayed 1 night in Oct 2024

10/10 Excellent

Christiaan, Mossley

Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent breakfast. Easy walk across the river to the medieval town and cathedral.
Stayed 2 nights in Sep 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Showers are narrow.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful building attached to a church with cloisters. Good size room but too dark, poor illumination. Nice sized bathroom. We didn't had breakfast there, the price of it was too high for the area since you can get a very good breakfast steps away for a third of that amount and even less.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely hotel, great location with carpark which also had an EV charger. Staff very friendly hotel clean. Excellent breakfast. I would highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Booked my stay for the wrong date. Immediately realised and asked them if i could change it which they refused. Completely my fault but the lack of flexibility means no more stays at NH Hotels for me.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff too. I will be back.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if travelling with a dog. Lovely hotel and staff. All old city 5 minutes walk.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Guaynabo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful. The entire building has a great smell. Staff was welcoming and kind. Breakfast was superb. NH chain is excellent . Going to Bilbao NH next, September3rd. Celebrating our 50th wedding anniversary. Thank you for making it memorable.
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

Stayed 1 night in Jul 2024

10/10 Excellent

Gretell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming and the staff is wonderful as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and service
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Jul 2024

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