NH Collection Palacio de Burgos

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Dates

December 2024

January 2025

Daily buffet breakfast (EUR 20.80 per person)

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Bar

Pet-friendly

Gym

Parking available

Laundry

24/7 front desk

Explore the area

Calle de la Merced, 13, Burgos, Burgos, 9002

Arco de Santa Maria
3 min walk
Burgos Cathedral
4 min walk
Plaza Mayor
6 min walk
Burgos (RGS-Villafria)
9 min drive

Room options

Superior Room

30 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium Room

35 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Superior Room, River View

30 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Gym

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Riverwalk hotel with a fitness center and a 24-hour business center

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, 24-hour room service, and conference space. Housekeeping is available on request.

NH Collection Palacio de Burgos offers 110 accommodations with minibars and safes. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at NH Collection Palacio de Burgos. During your stay, you're just a quick walk from La Merced Church. Free WiFi in public areas, a restaurant, and a gym are available.

Free WiFi
Enjoy local cuisine while dining at Rincon de la Merced
Buffet breakfast served weekdays for a fee
Self parking available for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym
Steps from La Merced Church and Burgos Teatro Principal
Cats and dogs welcome for a fee

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. A fitness center, tour/ticket assistance, and laundry facilities are also featured at the business-friendly NH Collection Palacio de Burgos. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Burgos hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:30 AM.

Rincon de la Merced - This restaurant specializes in local cuisine and serves lunch and dinner. A children's menu is available.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

On-site parking available only on request
Secured covered self parking on site (EUR 19.90 per day)
Limited on-site parking
Electric car charging station on site
Height restrictions apply for on-site parking

Food and drink

Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: EUR 20.80 for adults and EUR 10.40 for children
1 restaurant
1 bar
24-hour room service

Restaurants on site

Rincon de la Merced

Things to do

Fitness centre

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Business services

24-hour business centre
Conference space (495 square feet)
Meeting rooms - 5

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

100% renewable energy
At least 80% of lighting from LEDs
At least 80% of food locally sourced
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Pillow menu

Bathroom

Bath or shower
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Plasma TV
Satellite channels

Food and drink

Coffee/tea filters (reusable)
Coffee/tea maker
Electric kettle
Minibar

Desk
Eco-friendly cleaning products provided
Free newspapers
LED light bulbs
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: EUR 35 per accommodation, per night
Only dogs and cats are allowed
Maximum 2 (weight limit: 55 lbs per pet)
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for EUR 35 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 20.80 for adults and EUR 10.40 for children
Covered self parking fee: EUR 19.90 per day
Pet fee: EUR 35 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts major credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a security system

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio Merced

Nh Palacio Merced Hotel

NH Collection Palacio Burgos Hotel

Collection Palacio Hotel

NH Collection Palacio Burgos

Collection Palacio

Nh Palacio De La Merced Hotel Burgos

Nh Hotels Burgos

Nh Hotel Burgos

Nh Collection Palacio Burgos

NH Collection Palacio de Burgos Hotel

NH Collection Palacio de Burgos Burgos

NH Collection Palacio de Burgos Hotel Burgos

NH Collection Palacio de Burgos Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Tricia

2 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Maria Teresa

2 Aug 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Gretell

Travelled with family

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very charming and the staff is wonderful as well.

Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Travelled with partner

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good hotel and service

Stayed 1 night in Jul 2024

10/10 Excellent

David

18 Jul 2024

Liked: Cleanliness

Stayed 1 night in Jul 2024

8/10 Good

Matthew

3 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

Great location for visiting the highlights of Burgos and close to the bus station. Brekfast was good.

Stayed 1 night in Jun 2024

10/10 Excellent

Anthony

29 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Alan

19 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Travelled with family

16 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its Location.

Stayed 3 nights in Jun 2024

10/10 Excellent

VICTOR R, HOLLYWOOD

Travelled with family

11 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

LOCATION AND STAFF. EXCELLENT ON BOTH COUNTS.

Stayed 1 night in Jun 2024

10/10 Excellent

Saskia

9 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2024

10/10 Excellent

Vivian

Travelled with group

8 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Luis, Miami

8 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel in a recycled palace

Stayed 2 nights in Jun 2024

10/10 Excellent

Julian Leon

Travelled with family

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent stay, very nice people

Stayed 1 night in May 2024

6/10 Okay

Karla

23 May 2024

Liked: Cleanliness, amenities

The room they gave me had a very very dated bathroom broken tile a piece of the toilet broken as well. It was definitely in need of renovation. The bedroom as ok.

Stayed 1 night in May 2024

8/10 Good

Domenic A.

Business traveller

22 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

a very hard bed considering this is a high-end hotel. very uncomfortable for sleeping but everything else was great.

Stayed 2 nights in May 2024

10/10 Excellent

Samantha

Travelled with family

21 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in May 2024

10/10 Excellent

Ginny

19 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Olga

Travelled with family

1 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2024

10/10 Excellent

Bibiana

Travelled with group

24 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent place

Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

12 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel

Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

10 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great central location

Great location as only a 5 minute walk to the centre and the cathedral. Great selection of bars and restaurants close by. The hotel also has parking.

Stayed 1 night in Apr 2024

6/10 Okay

Felipe

31 Mar 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Mar 2024

10/10 Excellent

Omar

27 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and great hotel with a history

Excellent hotel and location. The only complain is that the hotel didn’t have a way to really control the temperature in the room. It was extremely hot with the heater so I had to open the door for the air to flow in the room.