Crisol Puerta de Burgos

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Parking available

24/7 front desk

Breakfast available

Air conditioning

Free WiFi

Housekeeping

Explore the area

Calle Vitoria 69, Burgos, Burgos, 9006

San Lesmes Abad
13 min walk
Plaza de Espana
14 min walk
Statue of El Cid
17 min walk
Burgos (RGS-Villafria)
11 min drive

Room options

Minibar, in-room safe, desk, soundproofing

Triple Room

18 sq m
Sleeps 3
1 Twin Bed OR 2 Twin Beds

Standard Double Room Single Use

16 sq m
Sleeps 1
1 King Bed OR 2 Twin Beds

Standard Double or Twin Room

16 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

Superior Double or Twin Room

16 sq m
Sleeps 2
1 King Bed OR 2 Twin Beds

Standard

18 sq m
Sleeps 3
1 Twin Bed OR 2 Twin Beds

Similar properties

Free WiFi

Restaurant

Air conditioning

Breakfast available

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Hotel in Burgos with a 24-hour front desk

Along with self parking, this hotel has conference space and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, wedding services, and a front-desk safe are onsite. Housekeeping is available on request.

Crisol Puerta de Burgos offers 162 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Burgos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Crisol Puerta de Burgos, you'll be within walking distance of Marceliano Santa Maria Art Museum. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and 7 meeting rooms.

Free WiFi
Buffet breakfast served daily for a fee
Self parking available for a fee
Services include tour or ticket assistance, luggage storage, and wedding services
Within a 15-minute walk of Marceliano Santa Maria Art Museum and San Lesmes Abad

As a guest of Crisol Puerta de Burgos, you'll find tour/ticket assistance, room service (during limited hours), and a front-desk safe. Event space at this hotel measures 5380 square feet (500 square meters) and includes conference space. WiFi is free in public spaces. Crisol Puerta de Burgos also features an elevator and a water dispenser. Parking is available for a fee.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking on site (EUR 12 per day)

Food and drink

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 12 for adults and EUR 12 for children
Room service available

Family friendly

Free cots/infant beds
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Newspapers in reception
Water dispenser

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Tour/ticket assistance
Wedding services

Business services

Conference space (5380 square feet)
Meeting rooms - 7

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

At least 80% of lighting from LEDs
At least 80% of food locally sourced
Biodegradable coffee stirrers
Biodegradable drinking straws
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Vegan dining options
Vegetarian dining options
Water dispenser

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Free cots/infant beds
Rollaway/extra beds (surcharge)

Bathroom

Bath
Bidet
Eco-friendly toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea filters (reusable)
Minibar

Bulk dispenser for toiletries
Connecting rooms available
Desk
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
Self parking fee: EUR 12 per day
Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Front desk staff will greet guests on arrival.

We should mention

Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Puerta Burgos

Hotel Puerta de Burgos

Puerta Burgos

Puerta de Burgos

Zenit Puerta De Hotel Burgos

Crisol Puerta de Burgos Reviews

7.6

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

8/10 Good

Ricardo

Travelled with group

23 Jul 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

Orestes, RALEIGH

20 Nov 2023

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.

8/10 Good

Kenneth

28 May 2023

Stayed 1 night in May 2023

4/10 Poor

i

Business traveller

19 May 2023

Liked: Staff & service

Disliked: Property conditions & facilities

Disappointed

The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.

Stayed 1 night in May 2023

10/10 Excellent

Marianne

7 Jan 2022

Stayed 1 night in Jan 2022

6/10 Okay

Vitor

Travelled with partner

7 Jan 2022

Liked: Staff & service, property conditions & facilities

Very nice and pleasant receptionist, entry hall is impressive not so much the rest of the hotel, says is a 4 star and it probably was about 10 years ago, needs a bit of TLC. Still nice place for a break, quiet and central.

Stayed 1 night in Jan 2022

8/10 Good

Ruben

Travelled with family

27 Dec 2021

Liked: Cleanliness, room comfort

Stayed 2 nights in Dec 2021

10/10 Excellent

Leandro

30 Oct 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good road-trip stopover, 3.5! Stars

Good value for money. You can hear traffic as glass windows isolation is not that good but given it’s a quiet place we slept well. For a road-trip stopover is more than fine. Rooms are spacious and beds comfortable. It has a large bathroom with great shower.

Stayed 1 night in Oct 2021

8/10 Good

Manuela

Travelled with family

11 Oct 2021

Liked: Staff & service

The location is perfect, the hotel needs a bit of work in the building, cleanliness of the exterior

Stayed 1 night in Oct 2021

6/10 Okay

keith

6 Oct 2021

Overnight stay

Staff friendly, disappointed restaurant not open.

Stayed 1 night in Oct 2021

2/10 Terrible

Michael

Business traveller

1 Oct 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

The pits

A hotel that says its a four star but barely merits a one. Wayer dames to corridors, dirty floors, peelibg paint. The worst hotel i have stayed in usung hotels.com. bitterly disappointed

Stayed 1 night in Sep 2021

10/10 Excellent

José nataren

Travelled with family

7 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Stayed 1 night in Aug 2021

6/10 Okay

claudia

Travelled with family

24 Jun 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel could use a little more update specially in the rooms. Beds move to much, contains are I fly, old and dirty. Parking is horrible. Buffet for breakfast is too limited.

Stayed 1 night in Jun 2021

6/10 Okay

Andres

Business traveller

5 Jun 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2021

6/10 Okay

ROGERIO

Business traveller

16 Apr 2021

Liked: Cleanliness, room comfort

Not car park available there and very hard to find space at streets

Stayed 1 night in Apr 2021

8/10 Good

Ian

Business traveller

18 Nov 2020

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Nov 2020

8/10 Good

VirtualV, UK

Business traveller

11 Mar 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, pleasant place to stay. Staircase leading to garage is quite old and could do with an upgrade, but that is a minor thing. Wish there was a gym in this hotel, it would make it the ideal place to stay.

Stayed 1 night in Mar 2020

10/10 Excellent

Joao

29 Dec 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

7 Dec 2019

Stayed 1 night in Dec 2019

8/10 Good

Jacques

26 Jul 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family and small children

19 Jul 2019

Disliked: Cleanliness, amenities, property conditions & facilities

the room is too tight, no air condition, the comfort of the bed is ok, and there is a flies in our room. The hotel is old.

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

24 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Cleanness is the word. I felt safe and the staff is very helpful and ready to assist. The prices are good.

Stayed 1 night in Jun 2019

10/10 Excellent

Paul

20 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for Burgos travellers.

Great hotel on the edge of the city centreBus stop right by the hotel and number1 takes you right to the centre within a couple of minutes. Hotel is modern and clean; staff/reception staff very helpful and friendly. Room very large and comfortable and bathroom very modern and spotlessly clean. Very easy to park around by the hotel but underground garage available at 12 Euros per night.

Stayed 2 nights in Jun 2019