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DoubleTree by Hilton Hotel Buffalo - Amherst

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Buffalo - Amherst

Exterior
Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Coffee/tea maker

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

Map
10 Flint Rd, Buffalo, NY, 14226
  • University At Buffalo - North Campus
    ‪8 min walk‬
  • Northtown Center at Amherst
    ‪14 min walk‬
  • University at Buffalo - South Campus
    ‪5 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Shower, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Kitchenette

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

Suite, 2 Queen Beds, Kitchenette

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Buffalo Amherst

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1739)
The price is €95
for 1 room
includes taxes & fees
8 Apr - 9 Apr
La Quinta Inn & Suites by Wyndham Buffalo Amherst

About this property

DoubleTree by Hilton Hotel Buffalo - Amherst

Suburban hotel with area shuttle service and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Hotel Buffalo - Amherst offers 187 accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Buffalo - Amherst. During your stay, you're just a quick walk from University At Buffalo - North Campus. Enjoy features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Just a 1-minute drive from University At Buffalo - North Campus and 10 minutes from Walden Galleria Mall
  • Free local-area shuttle service
  • Pets welcome for a fee (restrictions apply)
DoubleTree by Hilton Hotel Buffalo - Amherst offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Buffalo - Amherst. Free self parking is available.

This Buffalo hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Cappuccinos Sidewalk Cafe - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 25 for adults and USD 8 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cappuccinos Sidewalk Cafe

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lbs per pet
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 25 for adults, and USD 8 to 25 for children
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Amherst Buffalo
Buffalo Amherst
DoubleTree Amherst
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Hilton Amherst
Hilton DoubleTree Amherst
Hilton DoubleTree Buffalo
Amherst Hotel Indigo
Hotel Indigo Amherst
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DoubleTree by Hilton Hotel Buffalo Amherst
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel
DoubleTree by Hilton Hotel Buffalo - Amherst Buffalo
DoubleTree by Hilton Hotel Buffalo - Amherst Hotel Buffalo

DoubleTree by Hilton Hotel Buffalo - Amherst Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 434 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 160 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff.Easy check in .
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service
We just had a one night stay. The pool was freezing! Our room had some water damage. However, the staff were friendly and very helpful/attentive.
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacks updates
The hotel was dirty in general. The hot tub was closed a couple months ago and that was the main reason we wanted to stay here. The pool was disgusting, cloudy and severely polluted with hair and debris. The bathrooms are outdated. Overall we were disappointed.
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great girls getaway hotel
We have stayed at the hotel often and are never disappointed. And the warm cookies at check-in are amazing!
Stayed 2 nights in Nov 2024

6/10 Okay

Jason

Travelled with group
It was a very average stay. No negatives except for a broken tv and phone, which I wasn’t going to use anyway. The staff was very kind and helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rajendran

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Stanley

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Needs updating - looking for a new place to stay
Can tell this place has been around for a while - it's starting to need some updates/repairs and deep cleaning. The TV in our bedroom didn't work - couldn't change the channels. The one lamp didn't have a switch for on/off. The floors are dirty in the corners. We stayed in another "suite-type" hotel the night before, and paid less, but had way more ammenities and conveniences (paper towel; dishes; dish soap; working lights; cleanliness)
Stayed 2 nights in Nov 2024

4/10 Poor

Maureen

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed here in 2021 and it was so clean and quiet. We enjoyed the hot tub. Now the floors are peeling and it’s dirty. Kids were running the halls all night. The hot tub is filled in. We will not return
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff, but my room was noisy and the fan was unbearably loud.
Stayed 2 nights in Nov 2024

8/10 Good

christina

Travelled with family
Liked: Staff & service
Review: The staff was polite, and check-in and check-out were smooth. However, dining options were limited at 5 pm, so we had to go out for food. My bathroom needed better ventilation and didn’t appear fully clean, so I ended up using my own supplies. My room was right by the exit, which made for easy access but meant constant noise from the door all night, impacting sleep.
Stayed 1 night in Nov 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice place to stay for a night. It’s near all the plazas
Stayed 1 night in Nov 2024

10/10 Excellent

Mylous

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice, staff friendly and helpful. The only negative is the bathroom is a bit small. The shower and toilet are very close together, so there isn’t much room. Otherwise, it’s very nice.
Stayed 1 night in Nov 2024

6/10 Okay

Godwin

Stayed 1 night in Sep 2024

10/10 Excellent

Candie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very pleasant & have us cookies! Always a win!
Stayed 1 night in Oct 2024

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean oroperty
Stayed 4 nights in Oct 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , clean facility , warm culture with great people.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Amenities, property conditions & facilities
Property was just average, but for the price it was not worth it. The first room Was not clean, had hair in several locations and had wallpaper peeling. The second room wasn’t much better. The pool was out of order. The room rates were very high due to a sports game.
Stayed 2 nights in Oct 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Thatcher

Stayed 3 nights in Sep 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very old and dated hotel and not up to double tree standards , would not stay or recommend it to anyone . Room are musty and bathroom are in serious need of updating
Stayed 2 nights in Oct 2024

6/10 Okay

Allan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the kitchen staff is rude
Stayed 2 nights in Oct 2024