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Hotel Caroline

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Caroline

Lobby sitting area
Terrace/patio
Lobby sitting area
Deluxe Triple Room | View from room
Garden

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
Via Federico Motta, 4, Brusimpiano, VA, 20150
  • Lake Lugano
    11 min drive
  • Yama
    5 min drive
  • Porto Ceresio Station
    6 min drive
  • Lugano (LUG-Agno)
    26 min drive

Room options

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room

Premium Quadruple Room

Premium Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Room

Hotel Stampa 1968

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (211)
The price is €106
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hotel Stampa 1968

About this property

Hotel Caroline

Lakefront hotel with a coffee shop and an outdoor pool
This hotel features an outdoor pool, a bar/lounge, and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hotel Caroline offers 24 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Brusimpiano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Caroline. During your stay, you'll be close to Monte San Salvatore. You'll find features like free WiFi in public areas, plus an outdoor pool and a poolside bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • The coffee shop/cafe, poolside bar, and bar/lounge offer choices for drinking and dining
  • Continental breakfast served weekends for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a terrace
  • 4.4 mi (7 km) from Lake Lugano and 10.8 mi (17.3 km) from Monte San Salvatore
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Caroline. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Brusimpiano hotel.

For a fee, guests can enjoy continental breakfast on weekends from 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available
  • Free off-site parking within 328 ft

Food and drink

  • Continental breakfast available for a fee weekends 8:00 AM–10:30 AM: EUR 19 for adults and EUR 10 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Champagne service
  • Fridge

More

  • Desk
  • Desk chair
  • Free newspapers
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 012024-ALB-00002

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to midnight.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano

Hotel Caroline Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 160 out of 421 reviews" "
Rating 8 - Good. 199 out of 421 reviews" "
Rating 6 - Okay. 41 out of 421 reviews" "
Rating 4 - Poor. 15 out of 421 reviews" "
Rating 2 - Terrible. 6 out of 421 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matias, Wien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Has a parking lot right at the door. Staff is super friendly. Rooms are comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Maths

Travelled with family
Liked: Cleanliness, staff & service
Fantastic people and breakfast
Very nice little hotel. Nice personal and wonderful Italian breakfast buffe for a reasonable cost
Stayed 1 night in Jun 2024

10/10 Excellent

Igor

Stayed 1 night in Mar 2024

6/10 Okay

Dulce

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Stayed 1 night in Jul 2023

8/10 Good

Errol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Great breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexander, Cypress

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom All good No complains Owner surprised my wife with a flower on the bed on her birthday, wow nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Renata

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious. Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Stayed 2 nights in Jun 2023

4/10 Poor

Margaret, Calgary

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Stayed 2 nights in May 2023

8/10 Good

Hofstetter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere, zweckmässig eingerichtete Zimmer mit eigenem Badezimmer, reichhaltiges gutes Frühstück,
Stayed 7 nights in Mar 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was extremely accommodating.. Expedia over booked them but she was still able to get us a room. Excellent buffet in the morning with a nice patio to enjoy!
Stayed 1 night in Mar 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
The reception staff were very helpful with activities, local eating places and scenic routes to my next destination. The breakfast buffet had everything. Really nice.
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was very friendly and went out of their way to make our stay great.
Stayed 3 nights in Feb 2023

4/10 Poor

Turki

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen, Seattle

Great!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and a quiet spot
Stayed 1 night in Sep 2021

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No 4 star hotel
I love hotels with their own characteristics. Unfortunately, this hotel has too many. The rooms are ok and their cleaning is very good, but that’s about it. No restaurant srrvice available. The hotel is extremely understaffed and breakfast is a joke! After waiting for 20 minutes for my coffee I simply gave up. Everything seems outworn and neglected. Two solutions for this place: renovate and extend your staff or simply quit the business. Is a potential gem.
Stayed 3 nights in Aug 2021

10/10 Excellent

Johan

Stayed 1 night in Jul 2021

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A lovely hotel in a lovely area close to the Lake Lugano. Room was big enough, with excellent bed, tv, fridge and wifi. Bathroom large with good shower. Breakfast was excellent and the atmosphere of the hotel lovely. Recommended despite being a bit tired but very clean.
Lovely quiet atmosphere at night by the pool.
Stayed 1 night in Jul 2021

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
not 4 star!
Not 4 star. It could get as the breakfast is fine but only 2 got room comfort.
Stayed 1 night in Oct 2020

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Dated but has what you need for a night
Hotel is quite tired in places but was ok and had what we needed. Ok for a night stop over but not any longer. The lake is stunning and we had a fantastic view from our room
Stayed 1 night in Sep 2020

8/10 Good

ellen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Chat&Loup, 🇫🇷

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay there. We spent an amazing time there. We have found our room very cozy , calm, location is beautiful nearby the clean and comfortable beach of Lugano lake . We’ve got a room on a first floor with a beautiful large terrasse . So, we are grateful to the owners of this hotel for this romantic time . Parking is convenient exactly in the territory of the hotel . SPA center is also nice 👍
Stayed 1 night in Aug 2018