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Mercure Brisbane Spring Hill

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Brisbane Spring Hill

Exterior
City view from property
Premium bedding, pillow-top beds, in-room safe, desk
Balcony view
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    1 min walk
  • Brisbane Private Hospital
    2 min walk
  • St. Andrew's War Memorial Hospital
    5 min walk
  • Brisbane, QLD (BNE)
    22 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Balcony, View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Balcony, View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Balcony, View

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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The price is €197
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Mercure Brisbane Spring Hill

Hotel with a fitness center, steps from Roma Street Parkland
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests love the breakfast and restaurant
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 29 for adults and AUD 14.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1475 square feet)
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Deep-pile carpet in room
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 446 out of 1002 reviews" "
Rating 8 - Good. 359 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kobi

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely place just wish I had a better veiw
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very comfortable amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Toby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, amenities
Close to the city and Suncorp Stadium
Stayed 4 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 2 nights in Aug 2024

10/10 Excellent

Taurick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff where very friendly and helpful
Stayed 2 nights in Aug 2024

8/10 Good

Graeme

Stayed 2 nights in Jul 2024

10/10 Excellent

AKASH

Stayed 4 nights in Jul 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
highly recomend it.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was in a junior suite which has a seperate lounge and dining area. This area was great and allowed me to host a number of my conference video meetings in comfort.
Stayed 3 nights in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t advised of parking fee on check-in. Otherwise stay was good.
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Could not adjust room temp Awful car park to manoeuvre in Staff very friendly and venue very clean
Stayed 1 night in Jul 2024

4/10 Poor

Benjamin

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Short stay
The room (514) was quite noisy, and the receptionist's behavior was unprofessional.
Stayed 1 night in Jul 2024

8/10 Good

Glenys

Travelled with partner
Liked: Staff & service, property conditions & facilities
Not a bad hotel, close to everything.
Stayed 2 nights in Jul 2024

8/10 Good

Minimol

Travelled with family
Neat and in city. Parking difficult
Stayed 1 night in Jul 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, room comfort
Avoid staying there
The absolute worse and reporting the staff to Accor HQ in France. We tried to pay cash at the “cashless hotel” and front desk manager would not let us speak to general manager and threatened repeatedly to evict us from the hotel. Unacceptable behavior which we cannot condone. Restaurant is slow and closed at 8:30 and we had to insist on getting desert as the staff was ready to close but we had waited over 30 minutes for the main course. I would avoid staying there at all cost and front desk manager should not be working there with such a despicable and shocking attitude.
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Towel had rust
Stayed 2 nights in Jun 2024

8/10 Good

Lydia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
I have had the pleasure of staying at this hotel five times over the past 18 months for work-related overnight travel. Each visit has reinforced my choice due to its location, parking, dining options, and proximity to my required business locations. The service is always professional and accommodating, making my stays comfortable and hassle-free. The hotel's location and walkability to key business areas is a significant advantage, saving me time and reducing the stress of commuting in the city. One suggestion I have that would enhance my experience even further is the implementation of a system to recognise returning guests. Being welcomed back and acknowledged as a repeat customer during check-in would add a personal touch to the experience. Overall, I recommend this hotel for business travellers. It consistently meets my needs and expectations, and I look forward to my future stays.
Stayed 1 night in Jun 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service
It was a huge staircase with heavy luggage to get to the property
Stayed 1 night in Jun 2024