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Mercure Brisbane Spring Hill

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Brisbane Spring Hill

Exterior
Family Suite, Multiple Beds, Balcony
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; Italian cuisine, garden views
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪1 min walk‬
  • Brisbane Private Hospital
    ‪2 min walk‬
  • St. Andrew's War Memorial Hospital
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony, View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Balcony, View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Balcony, View

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Balcony, View

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

Superior Room, 2 Single Beds, Balcony

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Amora Hotel Brisbane

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1010)
The price is €160
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Amora Hotel Brisbane

About this property

Mercure Brisbane Spring Hill

Hotel with a fitness center, steps from Roma Street Parkland
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with safes and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests love the breakfast and restaurant
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square meters) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 29 for adults and AUD 14.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (1475 square feet)
  • Meeting rooms - 4

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Deep-pile carpet in room
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch smart TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.5 for children
  • Self parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 452 out of 1002 reviews" "
Rating 8 - Good. 354 out of 1002 reviews" "
Rating 6 - Okay. 118 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 29 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Haider, East Cannington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is new construction nearby which is quite noisy.
Stayed 6 nights in Oct 2024

8/10 Good

Deanna Maree Josephine

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Clean and tidy apartments. Car parking was a bit of a challenge but other than that great place to stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

NATHALIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check-in, very clean room. did notice some repairs needed to be done on the bathtub. overrall good experience. ashame we didn't get to stay longer. being on the last floor - with amazing views was a nice touch to end our vacation.
Stayed 1 night in Oct 2024

4/10 Poor

Geoff

Business traveller
Liked: Staff & service
Noisiest room I’ve ever stayed in (and I’ve stayed in hundreds)
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing! Kenny, Steve, Russel, Mai and Daniela are all hospitable, accommodating, friendly and took pride in their jobs which reflected in their customer service. We are already looking forward to our next visit and staying with Mercure Spring Hill again.
Stayed 2 nights in Oct 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very tight parking area ok for a mini, no room service phone!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Susan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not worth the stay for price
Paid $1000 for 2 nights to get there and the room was not even stocked with anything, no kitchen or anything like toilet paper, towels ect. I rang to request more they gave me 1 roll and asked I pay for towel. Had to pay $50 for parking spot. Was definitely a disappointment
Stayed 2 nights in Oct 2024

6/10 Okay

Anita

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 night and would return
Stayed 3 nights in Sep 2024

6/10 Okay

Jack

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
No review
Stayed 1 night in Sep 2024

4/10 Poor

Pooja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Unpleasant srau
Could not sleep at night. There should have been a discloure that there was some building work going on. Both nights i stayed has been restless. Should get some compensation. Not worth paying money if you cant sleep after days hard work
Stayed 2 nights in Sep 2024

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at Roma Street station close to the CBD but quiet.
Stayed 5 nights in Sep 2024

10/10 Excellent

Aiyub

Travelled with family
Liked: Staff & service, amenities
Was ok
Stayed 5 nights in Sep 2024

10/10 Excellent

subodh

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Main Street n very professional
Stayed 4 nights in Sep 2024

10/10 Excellent

Tim, Hervey Bay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to roma station, and free bus right outside thaat can get you to either central station or queen st mall
Stayed 7 nights in Sep 2024

8/10 Good

jeanette

Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to transport generally quite,friendly staff that were obliging and helpful.
Stayed 7 nights in Sep 2024

8/10 Good

craig

Business traveller
Liked: Cleanliness, staff & service, amenities
Restaurant menu not enough variety
Stayed 6 nights in Sep 2024

8/10 Good

Duke

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very upmarket and good value for price if you can find a good deal. The rooms are spacious and private outlooks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

kathryn

Liked: Cleanliness, property conditions & facilities
Staff were all very nice, and room was very clean
Stayed 7 nights in Sep 2024