Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

Bar (on property)
Indoor pool
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available

Explore the area

Map
1012 BROADWAY STREET, Chelsea, MA, 02150
  • Encore Boston Harbor
    7 min drive
  • Faneuil Hall Marketplace
    7 min drive
  • Revere Beach
    7 min drive
  • Boston, MA (BOS-Logan Intl.)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel

Hotel with a 24-hour fitness center, in the vicinity of Encore Boston Harbor
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel offers 124 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel. During your stay, you'll be close to Encore Boston Harbor. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • 6 minutes by car from USS Constitution Museum and 7 minutes from Encore Boston Harbor
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel also features coffee/tea in a common area, laundry facilities, and an ATM. Parking is available for a fee.

This 3-star Chelsea hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 16 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 per person
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011230570
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Boston Logan Airport Chelsea Hotel
Holiday Inn Boston Logan Hotel
Holiday Inn Boston Logan Airport Chelsea
Holiday Inn Boston Logan

Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 55 out of 1001 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Travelled with family
Liked: Amenities
Everything
Stayed 2 nights in Aug 2024

8/10 Good

Ayman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Mingya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Zongming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good, with relatively convenient public transportation
Stayed 3 nights in Aug 2024

2/10 Terrible

Javier

Stayed 1 night in Aug 2024

10/10 Excellent

Susan Nolen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was convenient to airport and major road. Would stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Maria del Socorro

Stayed 4 nights in Jul 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy, parking per night $25, never told to us. No coffee or water in lobby after 6pm. Keurig in room was disgusting. Staff was rude. I will never stay there again. Shower door broken. Not a nice part of Boston.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

andrea

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
POOR SERVICE
Dovevo ricevere la mia valigia (che purtroppo non è arrivata in tempo quando sono atterrato a Boston) e ho chiesto al front desk di riceverla (sarei passato piu' tardi a ritirarla) Mi hanno assicurato che l'avrebbero accettata e tenuta fin quando sarei arrivato; in realtà l'hanno respinta al mittente ed ho perso un giorno di lavoro per recuperarla in aereoporto
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Previlon

Stayed 2 nights in Jul 2024

10/10 Excellent

Spartacus, Huntington Station

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
They don’t clean the room
Stayed 4 nights in Jul 2024

10/10 Excellent

Gustavo José

Stayed 2 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good, I was there for only two days.
Stayed 3 nights in Jul 2024

2/10 Terrible

SHASHI

Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was looking clean, the beds are comfortable the pillows are ok, the are is quite and accessible to everywhere with the car. Staff are friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Jun

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only reason for the negative staff rating is for one person. She yelled at me when I entered one evening and yelled why was I there. I was surprised, then let her know I am a paying guest. Something was said under her breathe and i asked if I could help her? She refused to speak. Bizarre. All other staff members were great. She worked overnight and evidently has many complaints as i learned when i informed management the next day. I suspect she is a bigot but cannot confirm, because other patrons said the same thing. She is black, i am white and the other patrons were asian and hispanic. We spoke about it the next morning at breakfast. Behavior like this cant be tolerated.
Stayed 6 nights in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and facilities were great. There was a lot of construction on the road but that will pass. It would be wonderful to have an electric car charging station.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2024

4/10 Poor

Karen

Travelled with family
Disliked: Property conditions & facilities
It was way overpriced
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, practical, enjoyable
Stayed 1 night in Jun 2024

10/10 Excellent

DanielleXX

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024