Holiday Inn Boston Logan Airport - Chelsea by IHG

3.0 star property

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Photo gallery for Holiday Inn Boston Logan Airport - Chelsea by IHG

Bar (on property)
Exterior
Exterior
Property entrance
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

Map
1012 BROADWAY STREET, Chelsea, MA, 02150
  • Encore Boston Harbor
    ‪7 min drive‬
  • Faneuil Hall Marketplace
    ‪7 min drive‬
  • Revere Beach
    ‪10 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪15 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed OR 2 Queen Beds

Similar properties

About this property

Holiday Inn Boston Logan Airport - Chelsea by IHG

Hotel with a 24-hour fitness center, in the vicinity of Encore Boston Harbor
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Holiday Inn Boston Logan Airport - Chelsea by IHG offers 124 air-conditioned accommodations with laptop-compatible safes and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Boston Logan Airport - Chelsea by IHG. During your stay, you'll be close to Encore Boston Harbor. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a meeting room, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the value of their stay
  • 7 minutes by car from USS Constitution Museum and 7 minutes from TD Garden
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Boston Logan Airport - Chelsea by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Holiday Inn Boston Logan Airport - Chelsea by IHG also features coffee/tea in a common area, laundry facilities, and an ATM. Parking is available for a fee.

This 3-star Chelsea hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Holiday Inn Boston Logan Airport - Chelsea by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 16 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 per person
  • Uncovered self parking fee: USD 30 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011230570
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Boston Logan Airport Chelsea Hotel
Holiday Inn Boston Logan Hotel
Holiday Inn Boston Logan Airport Chelsea
Holiday Inn Boston Logan

Holiday Inn Boston Logan Airport - Chelsea by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1007 reviews
Rating 8 - Good. 229 out of 1007 reviews
Rating 6 - Okay. 72 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 60 out of 1007 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Oct 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, North Yarmouth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charges or fees for items not typically charged at other locations.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Huiwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute change when I missed my flight. They wer3 very accommodating
Stayed 1 night in Nov 2024

10/10 Excellent

HECTOR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only thing this the first hotel or Holiday Inn that I paid $25.00 a night for self parking, with out any kind of security. That’s what you pay top hotels for ballet parking
Stayed 2 nights in Nov 2024

2/10 Terrible

yuan

Stayed 1 night in Nov 2024

10/10 Excellent

Marci

Stayed 1 night in Nov 2024

8/10 Good

Brandon

Stayed 2 nights in Nov 2024

6/10 Okay

Ariela

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and convenient stay close to all of our activities.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Stayed 2 nights in Nov 2024

10/10 Excellent

Felisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

jeremy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

6/10 Okay

Julia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I was at the end of the hall it was noisy and the bathroom was not very clean
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Constantinos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All-good .. nice spot for the overnight stay before the 6:00 am flight
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great area for travel. Close to downtown Boston. Great staff.
Stayed 6 nights in Oct 2024

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall had a nice stay for 5 nights. It was a good spot to stay with driveable proximity to nearby attractions like the downtown area, Salem, etc. The place was clean and felt a bit higher end than most Holiday Inns. I’ll say as a midwesterner the staff personality was a bit chilly but could be a cultural difference as they were still helpful and cooperative. They did say that since we were staying several days we’d have to request room cleaning but they did it twice without asking which was nice. Now for the negatives. It’s hard to keep anything food/drink wise. There wasn’t a single functioning ice machine so I had to ask the desk attendant to fill it up in the back for me. The rooms say they’re equipped with a refrigerator but when I realized ours wasn’t very cold and asked the front desk about it they said it’s more of a wine cooler. That just makes little sense to me. Lastly as some have already reviewed (which I failed to read ahead of my stay) - parking is not free and $25/night which seems like it should just be included in the room cost because the area isn’t the most accessible other than by car.
Stayed 5 nights in Oct 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing night of sleep, and dinner at Murray's
Stay was great, didn’t hear any noise. They advertise bar/restaurant but didn't have either. No worries, go to Murray's right down the street!!
Stayed 1 night in Oct 2024

10/10 Excellent

gisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024