Staybridge Suites Burlington Boston, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Burlington Boston, an IHG Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Air conditioning
  • Kitchen
  • Pet-friendly

Explore the area

Map
11 Old Concord Rd, Burlington, MA, 01803
  • Burlington Mall
    16 min walk
  • The Garden Grill & Bar
    2 min walk
  • Woburn Mishawum Station
    9 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field)
    12 min drive

Room options

Suite, Multiple Beds, Kitchen

  • Sleeps 6
  • 2 King Beds

Room, 2 Double Beds, Mobility Accessible, Kitchen (Roll-In Shower)

  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

Studio Suite, 1 King Bed, Accessible, Kitchen (Communications)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Kitchen

  • Sleeps 2
  • 1 King Bed

Room, Accessible Bathtub, Kitchen (Communications, Mobility)

  • Sleeps 6
  • 2 Double Beds

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Kitchen

  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Kitchen

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Bedrooms, Accessible, Kitchen (Communications)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Accessible Bathtub, Kitchen (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Kitchen

  • Sleeps 4
  • 1 King Bed

Standard Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

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About this property

Staybridge Suites Burlington Boston, an IHG Hotel

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this hotel has a seasonal outdoor pool and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a meeting room, dry cleaning, and laundry facilities. Change of towels is available on request.
Staybridge Suites Burlington Boston, an IHG Hotel offers 141 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Staybridge Suites Burlington Boston, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Burlington Mall. Features include free WiFi in public areas, free self parking, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym and basketball
  • Guests have good things to say about the accommodations for the comfy beds and overall comfort
  • Just a 3-minute drive from Burlington Mall and 5 minutes from Lahey Hospital & Medical Center
  • Dogs welcome for a fee (restrictions apply)
Staybridge Suites Burlington Boston, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Staybridge Suites Burlington Boston, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Burlington hotel.

Guests are served free continental breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–9:00 AM
  • Manager's reception (select days)

Things to do

  • Basketball
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool
  • Separate dining area

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 26 2024 to June 1 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from November 20 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0012970480
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open May 26 and close October 10.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Staybridge Suites Burlington Boston, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ES Boston
ES Sonesta
ES Suites
Sonesta Burlington ES Suites
Sonesta ES Suites Boston Aparthotel
Sonesta ES Suites Boston Aparthotel Burlington
Sonesta ES Suites Burlington
Sonesta ES Suites Burlington Boston
Sonesta Suites Boston
Suites ES
Sonesta ES Suites Burlington Boston Aparthotel

Staybridge Suites Burlington Boston, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 106 out of 1000 reviews" "
Rating 2 - Terrible. 94 out of 1000 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rodents
There was a rodent running around our room. The hotel is not clean and I would not recommending staying there under any circumstance unless you like sleeping with rodents.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay ! A fun gathering on Monday night with a lite meal. Nice small breakfast. Free nice laundry facilities. Room was nice with a small kitchen.
Stayed 3 nights in Sep 2024

8/10 Good

MAUREEN

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Stayed 1 night in Sep 2024

6/10 Okay

Michelle

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
No stopper in bath sink and running toilet all night. Tub not clean.
Stayed 1 night in Sep 2024

2/10 Terrible

Jailene

Travelled with family
Disliked: Staff & service, property conditions & facilities
I always stay in Staybridge Suites in various locations throughout the country and this location by far is the WORST one. We had issues with our room (tv broken, AC not working) they couldn't accommodate to change our room which I understand. However, when the maintenance guy Edwin came the next morning to try and fix the issues, we were accused of lying about what the problems were, we were told the AC was working cause we could hear it (no cold air was coming out of the vent) and accused of having unplugged the TV and that's why it wasn't working. He even broke something in the bathroom after we asked for his help with something in there too!! When I complained about him to the front desk staff I was told management would be in the next morning. Of course they were not available. They didn't even know the name of the manager either! I'm truly hoping to get a full refund for my stay as I never had such terrible service at any hotel. Such a shame because we are already planning our next trip to the Boston area, but we will for sure be looking at other hotels!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, property conditions & facilities
I loved the 3 beds for our family of 6. One sink plug wasn’t working, one shower didn’t fully function so tub water was filling the tub and not much water was coming out of the shower head and the other tub wasn’t draining well at all. There were hairs on the floor and on the wash cloths before use, etc. Breakfast was average. I feel everything else was great and the check-in person was efficient and staff were nice.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sandra

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit everything I needed for my work needs.
Stayed 5 nights in Aug 2024

8/10 Good

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities
Room and service was great!! Location fantastic! Only negative was the breakfast...pretty poor offerings....but, it's free so you get what you pay for!
Stayed 3 nights in Aug 2024

6/10 Okay

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Close to lots of shopping and a quick drive to Bosto
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice grounds, great breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brayan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked my stay here. Check in and out was quick and simple. Everything was clean. Room was spacious. Continental breakfast was good and had a good variety of breakfast food.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was if it were a mini-condo. the kitchenette was fully stocked, the room was large with a loveseat and king-sized bed and the breakfast was outstanding. I did miss biscuits and gravy, but I would rate this hotel with a A++ rating. Thank you for 8 fantastic nights.
Stayed 8 nights in Jul 2024

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was as advertised..
Stayed 2 nights in Aug 2024

8/10 Good

Venkata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and serene neighborhood. Clean property. Average breakfast. No dinner options.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You can hear every step from the person above you. I was woken up at 1AM on a Tuesday by stomping and didn't sleep at all. The front desk person was no help.
Stayed 2 nights in Sep 2024

10/10 Excellent

MAEGLIS

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, will definitely be back
Stayed 1 night in Sep 2024

4/10 Poor

Niyati Lalit

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

HUI

It is not clean, the sheet was from the previous customer
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Travelled with partner
Liked: Amenities
The property was fine for the star rating. The first room we were given did not have working cold water, however the managers switched us to a new room fairly quickly. I was not impressed with the communication prior to our stay. I emailed twice (once through the expedia app, another through the email address provided on the hotel website) asking about early check in, and I did not receive a response to either message. Other than that, the stay was fine.
Stayed 2 nights in Aug 2024