Mama Shelter Bordeaux

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Bordeaux

Property amenity
View from property
Restaurant
Property amenity
Room, 1 Double Bed with Sofa bed (XL Mama Triple)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
19 Rue Poquelin Molière, Bordeaux, 33000
  • Bordeaux Cathedral
    3 min walk
  • Hotel de Ville Palais Rohan
    4 min walk
  • Rue Sainte-Catherine
    4 min walk
  • Bordeaux (BOD-Merignac)
    29 min drive

Room options

Room, 1 Queen Bed (Small Mama Double)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Medium Mama Double)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Large Mama Double)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Double Bed with Sofa bed (XL Mama Triple)

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Twin Room, 2 Single Beds (Medium Mama)

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mama Shelter Bordeaux

Hotel with 2 restaurants, a quick walk to Grand Theater Opera National of Bordeaux
This smoke-free hotel features 2 restaurants, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a business center, and concierge services. Housekeeping is available on request.
Mama Shelter Bordeaux offers 97 accommodations with computers and safes. Each accommodation is individually furnished and decorated. 27-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Bordeaux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mama Shelter Bordeaux. During your stay, you're just a quick walk from Bordeaux Cathedral. Free WiFi in public areas, 2 restaurants, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of Grand Theater Opera National of Bordeaux and Aquitaine Museum
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and concierge services are also featured at Mama Shelter Bordeaux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11 AM.
Mama Shelter Bordeaux has 2 restaurants on site.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: EUR 21 for adults and EUR 10 for children
  • 2 restaurants
  • 1 bar

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 27-inch flat-screen TV
  • TV channels
  • Computer
  • Films for purchase
  • Premium channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Bordeaux Mama Shelter
Mama Bordeaux
Mama Shelter Bordeaux
Mama Shelter Bordeaux Hotel
Mama Shelter Hotel Bordeaux

Mama Shelter Bordeaux Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 246 out of 458 reviews" "
Rating 8 - Good. 154 out of 458 reviews" "
Rating 6 - Okay. 40 out of 458 reviews" "
Rating 4 - Poor. 11 out of 458 reviews" "
Rating 2 - Terrible. 7 out of 458 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dermot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfortable bed. Nice rooftop bar/restaurant with very friendly amd helpful people.
Stayed 2 nights in Sep 2024

10/10 Excellent

IARA, AUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Holly, Royal oak

Liked: Staff & service
Great location, small rooms but not bad
Stayed 1 night in Aug 2024

10/10 Excellent

Danielle

Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

2/10 Terrible

corinne

Stayed 3 nights in Jul 2024

6/10 Okay

Veerle

Business traveller
Liked: Cleanliness, amenities
Air condition not working
Stayed 1 night in Jul 2024

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel j'ai hâte d'y retourner
Ma chambre était grande propre bien équipée. On m'a accueillie au beau milieu de la nuit suite au retard de mon train le personnel est vraiment gentil. Le resto au rooftop est très bien et la vue est magnifique. Cependant j'ai entendu des propos très désobligeants de la part du 'manager" du resto envers les employées fémines. Ça m'a beaucoup dérangée, je ne suis plus retournée au restaurant pour le reste de mon séjour.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the style of the Mama shelter, great location, very good food and friendly staff in a fun decor that we already knew from our visits to Marseille and Paris: great concept!
Stayed 1 night in Jun 2024

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of the four hotels we stayed during our holiday in France, this one was the absolute best! I highly recommend this LGBTQ friendly property. It is so much fun and the rooftop bar is a must! The rooms are super spacious (I know… this is a hotel in Bordeaux!) and the bed so comfortable. The mirrors and bed all light up to making it extra cool!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sara

Liked: Staff & service
Cute hotel! Lovely bar and fun decor. Wouldn’t stay there again because the area it is in is a bit sketchy (the street specifically) and the only view options are 2 buildings straight across from you on both sides .
Stayed 1 night in May 2024

10/10 Excellent

alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great young vibe and central position
great location and very nice vibe within the entire hotel, lobby and terrace
Stayed 3 nights in Apr 2024

10/10 Excellent

Allison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vibe in the Hotel, decor is unique and fun. Rooftop bar is fun and downstairs bar was good too. Staff was helpful. Good location.
Stayed 3 nights in Mar 2024

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

carolyn

Outlet for charging devices was not convenient but it was a good location and a great rooftop bar and restaurant
Stayed 3 nights in Sep 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay - very special atmosphere, with the rooftop bar
Stayed 4 nights in Sep 2023

10/10 Excellent

Jeff, Omaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Mama
Stayed 3 nights in Sep 2023

10/10 Excellent

Jane

Travelled with group
Liked: Amenities
Rooftop restaurant very nice
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Morgan

Stayed 3 nights in Aug 2023

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
Really enjoyed pur stay here. The reception staff were particularly good and very helpful. Very clean room. Rooftop bar also had a great vibe.
Stayed 2 nights in Aug 2023