Hotel Lago Azul

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lago Azul

Reception
Outdoor pool
32-inch TV with cable channels, pay films
Minibar, desk, blackout curtains, iron/ironing board
32-inch TV with cable channels, pay films

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Air conditioning

Explore the area

Map
Rua Pilad Rebuá, 618, Bonito, MS, 79290-000
  • Jiboia Project
    7 min walk
  • Liberty Square
    3 min drive
  • Café da Manhã
    2 min walk
  • Bonito (BYO)
    34 min drive

Room options

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

Hotel Lago Azul

Hotel in Bonito with free breakfast and a sauna
An outdoor pool, a sauna, and a children's pool are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Lago Azul offers 40 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. Televisions come with cable channels and pay movies. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Hotel Lago Azul, you're just a quick walk from Jiboia Project. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • 7 minutes by foot from Jiboia Project and a 3-minute drive from Liberty Square
Hotel Lago Azul offers its guests a children's pool, an outdoor pool, and a sauna. A computer station is on site and WiFi is free in public spaces. Free breakfast is available daily. A terrace, barbecue grills, and an arcade/game room are also featured at the business-friendly Hotel Lago Azul. Self parking is free.

Smoking is allowed in designated areas at this Bonito hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/games room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Films for purchase

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Weight limit: 33 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.

Property is also known as

Hotel Lago Azul
Hotel Lago Azul Bonito
Lago Azul Bonito
Hotel Lago Azul Bonito, Brazil
Hotel Lago Azul Hotel
Hotel Lago Azul Bonito
Hotel Lago Azul Hotel Bonito
Hotel Lago Azul Hotel
Hotel Lago Azul Bonito
Hotel Lago Azul Hotel Bonito

Hotel Lago Azul Reviews

Reviews

5.4
Rating 10 - Excellent. 2 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 5 out of 19 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

5.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Wanderley, Sao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bem localizado para quem está de carro e fará passeios em Bodoquena. O destaque fica para os gatos que ficam no hall. Café da
Stayed 9 nights in Jan 2024

8/10 Good

Paulo Borges

Liked: Cleanliness, staff & service, room comfort
Foi legal
Stayed 2 nights in Feb 2024

10/10 Excellent

Leony

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

6/10 Okay

Ivana

Disliked: Property conditions & facilities
Hotel bem localizado p passeios. Agradável.
Atendimento muito cordial. Precisa melhorar os equipamentos. Café da manhã bom. Faltou fibra tipo aveia.

4/10 Poor

lago azul, bonito MS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
razoável
razoável

4/10 Poor

MAICON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessimo lugar
Não gostei, chegamos lá não tinha quarto limpo, tivemos que ficar num quarto sujo, e além disso o ar condicionado não funcionava, os lençóis tinha cheiro ruim, não tinha água quente, não funcionava wi-fi, café da manhã desorganizado e não era pontual, a agua que eles vendem é do Paraguai ela tem cheiro e gosto ruim!!!

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não recomendo este Hotel.
Hotel de péssima qualidade, estrutura antiga/ultrapassada e mal cuidada.

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities, room comfort
O café da manhã era péssimo e a limpeza do quarto tb.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Deixou a desejar
O chuveiro estava sem manutenção, saía pouquíssima água e só foram arrumar a partir do do segundo dia. Não localizaram o controle do ar condicionado, ou seja, não era possível regular a temperatura. O banheiro não tinha boa aparência visto que parecia ter sido construído recentemente e estava inacabado. O rapaz que estava na recepção era desinformado entretanto foi esforçado e atencioso. Café da manhã bom. Já me hospedei em hotéis em Bonito melhores localizados, mais baratos e melhores.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banheiros com defeito
Primeiramente os banheiros do hotel não funcionavam nem do quarto nem da região da piscina, ralo do chuveiro entupido e voltava um cheiro horrível do local. Os quartos como em qualquer outro hotel deveriam ser arrumados todos os dias porém não o faziam. Pelo preço cobrado esperava que o hotel fosse muito melhor.

2/10 Terrible

Jean, Londrina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrivel
Quartos fididios velhos e pessimo atendimento

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Atendimento péssimo
A recepção dos funcionários deixou muito a desejar. Tivemos um péssimo atendimento, mal humor dos funcionários e descaso muito grande dos proprietários. O ar condicionado do nosso quarto não funcionava e não fizeram questão de resolver.Tentaram nos colocar em outro quarto que não estava limpo e disseram que não tinham ninguém que pudesse limpar. A estrutura do hotel é razoável, mas não estão preparados para atender aos hóspedes.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Quarto deixou a desejar...
hotel bom, mas o valor do quarto não condis com as instalações

2/10 Terrible

Alexandre, Campo Grande - MS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lamentável
Vou descrever por tópicos para simplificar: -O hotel não conseguiu identificar nossa reserva, o atendente não tinha condições mínimas de realizar o serviço ao qual estava destinado. Mal treinado, mal trajado, com a camisa desabotoada, com os pêlos do peito a mostra; - Todos os condicionadores de ar da recepção permaneceram desligados durante todo nosso período de estadia(similar a uma sauna); -O frigobar estava desligado, e permaneceu desabastecido durante toda a estadia; -O serviço de quarto não realizou a reposição de shampoos e sabonetes diariamente; -O quarto se apresenta em péssimo estado de conservação; -A área de lazer estava sem quaisquer condições de uso. Tivemos higienizar todo o equipamento de churrasco, para utilizarmos. A piscina estava com a água verde e turva, (disponho de registro fotográfico); -O atendimento foi péssimo, solicitamos a limpeza da piscina por diversas vezes, nos foi informado que a piscina estava em totais condições de uso, mesmo com a água verde e turva, um descaso total; -Ao realizar o check out, nos cobraram um valor diferente do que fora reservado, tivemos que fazer a impressão do voucher para comprovação dos valores. Em resumo, foi a pior experiência em estadia que já tive, o hotel oferece serviços que não estão disponíveis, não se preocupa com o conforto do cliente, questiona situações que deveriam ser de comum conhecimento. Infelizmente, estão a anos luz de oferecerem um serviço de padrão mínimo aceitável de hotelaria.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao voltaria
Não ficamos felizes com o serviço no geral. A limpeza não era das melhores. Avisamos com antecedência que gostariamos de usar a piscina, mas a mesma esteve extremamente suja por dois dias. Tivemos vários probleminhas que nos deixaram arrependidos de ficar no hotel.

8/10 Good

reinaldo, Campo Grande

foi boa porem o banheiro tinha um cheiro muito ruim.

8/10 Good

José, Campo grande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom, só o estacionamento não é organizado e a sala de jogos está sem condições de uso.