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Kemena Hotel Bintulu

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kemena Hotel Bintulu

Reception
Exterior
Superior Double Room
Outdoor pool
Reception

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
No. 116, Taman Sri Dagang, Jalan Abang Galau, Bintulu, Sarawak, 97000
  • Tua Pek Kong
    5 min walk
  • Pasar Utama Bintulu
    7 min walk
  • The Spring
    2 min drive
  • Bintulu (BTU)
    21 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 15 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

Deluxe Triple Room, Multiple Beds

  • 1.4 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 1.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 1.4 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Kemena Hotel Bintulu

Hotel in Bintulu with a sauna and a 24-hour front desk
This hotel features an outdoor pool, a restaurant, and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a children's pool.
Kemena Hotel Bintulu offers 160 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
During your stay at Kemena Hotel Bintulu, you're just a quick walk from Tua Pek Kong. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy Regional cuisine while dining at Orchid Garden
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Onsite recreation includes a sauna
  • Just a 5-minute walk from Tua Pek Kong and 7 minutes by foot from Pasar Utama Bintulu
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Kemena Hotel Bintulu offers its guests a children's pool, an outdoor pool, and a sauna. Kemena Hotel Bintulu also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities.
Orchid Garden - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Orchid Garden

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • Lift

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kemena Hotel Bintulu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Kemena Plaza Hotel Bintulu
Kemena Plaza Hotel
Kemena Plaza Bintulu
Kemena Plaza
Kemena Plaza Hotel
Margherita Plaza Hotel
Kemena Hotel Bintulu Hotel
Kemena Hotel Bintulu Bintulu
Kemena Hotel Bintulu Hotel Bintulu

Kemena Hotel Bintulu Reviews

Reviews

6.4
Rating 10 - Excellent. 4 out of 14 reviews" "
Rating 8 - Good. 2 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 4 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

norliza

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good job
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Disappointed
Very disappointing. Booked through Hotels. com, it was stated the the family room got 2 double beds and 2 twin beds for 6 of us. However the room only got 4 twin beds, how to accommodate 6 of us? After complained, hotel only gave us 1 extra bed!!! 1 of us had to stay at friend's house. That day, the whole hotel don have hot water supply due to something wrong with the solar system. All have to bath with cold water. The lobby area no air con as something broke down. No WiFi in room, only available at lobby area.
Stayed 1 night in Aug 2023

10/10 Excellent

ABDUL RASHID

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 1 night in Jun 2023

8/10 Good

Fabian

Liked: Cleanliness, staff & service
It's been undergo renovation and rebranding. New style and modern. With local attraction.
Stayed 1 night in Feb 2023

2/10 Terrible

Mohamad Farhan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please improve
Not so good
Stayed 1 night in Oct 2021

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Emerson

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

2/10 Terrible

Pengiran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room facilities need to be properly maintain esp toilet
Stayed 1 night in Dec 2017

10/10 Excellent

Benner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice and comfortable. Friendly staff too

8/10 Good

Sam Ming, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel, good value for money.
Check-in was a breeze. Friendly staff.

4/10 Poor

Andrew, Miri , Sarawak,

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Happy
Was only for one night , but there was no toilet paper so I requested some but when house keeping came to the room she informed me that there was no longer any stock left. I was not very impressed with this being a large hotel , you pay for all the comforts and facilities and then told they don't have anything . Shall not be staying there again, very disappointing

4/10 Poor

Rahmat

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

6/10 Okay

さーくん, マレーシア　KL

Disliked: Cleanliness, staff & service, property conditions & facilities
出張で使用する分にはいいが、カップル、夫婦での滞在はお勧めできません。 滞在費は安いが施設の老朽化が目立ち清潔感がない。

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
ガックリ
ホテル、部屋共に古い。写真と実態が異なる 廊下は少し異臭(カビ臭い)がした 朝食のバイキングは種類が少なく、品切れがあった