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Cassia Bintan

4.0 star property
VIP Access

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Photo gallery for Cassia Bintan

Outdoor pool, pool umbrellas, pool loungers
International cuisine
International cuisine
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Barbecue grill
  • Parking included
  • Laundry
  • Outdoor space

Explore the area

Map
Jalan Teluk Berembang, Laguna Bintan Resort, Bintan, 29155
  • Laguna Bintan Golf Club
    ‪10 min walk‬
  • Pulau Marawang
    ‪7 min drive‬
  • Lagoi Bay Lake
    ‪13 min drive‬
  • Singapore (SIN-Changi)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Garden View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Garden View Loft Queen

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Loft Queen

Two Bedroom Garden View Loft Queen

Two Bedroom Garden View Loft Queen

  • 62.0 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Garden View Suite Queen

In-room dining

One Bedroom Garden View Suite Queen

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Loft Queen

  • 62 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Suite Queen

View from room

One Bedroom Suite Queen

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Garden View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Garden View Suite Queen

  • 62 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

Two Bedroom Ocean View Suite Queen

  • 62 sq m
  • Studio
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Loft Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Loft Queen

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Ocean View Suite Queen

1 bedroom, minibar, in-room safe, laptop workspace

One Bedroom Ocean View Suite Queen

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for One Bedroom Suite Twin

View from room

One Bedroom Suite Twin

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for One Bedroom Garden View Suite Twin

View from room

One Bedroom Garden View Suite Twin

  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Twin Bed

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About this property

Cassia Bintan

Family-friendly aparthotel on the beach, with outdoor pool
At Cassia Bintan, relax by an outdoor pool or hit the private white sand beach where you can enjoy snorkeling. Each apartment features a kitchen with a stovetop and a microwave, plus free WiFi and an LED TV with cable channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include a balcony and a minibar. Limited housekeeping is available.
Cassia Bintan offers 81 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star aparthotel have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LED televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach.

Children under 7 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Cassia Bintan. During your stay, you'll be close to Bandar Bentan Telani Ferry Terminal. Features include free WiFi in public areas, free self parking, and a free ferry terminal shuttle. This upscale aparthotel has 81 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio, and a living room
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy international cuisine while dining at Lotus Cafe
  • Take a swim in the outdoor pool
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, volleyball, and water skiing
  • 8 minutes by car from Bandar Bentan Telani Ferry Terminal
  • Free ferry terminal shuttle service
Step outside to unwind on the white sand beach. After a day at the beach, enjoy amenities at Cassia Bintan like a complimentary children's club, an outdoor pool, and a children's pool.

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This beach aparthotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 4-star Bintan aparthotel is smoke free.

Cassia Bintan has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

Property amenities

Beach

  • Private beach
  • Beach sunloungers

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 9:30 PM
  • Airport shuttle on request
  • Free ferry terminal shuttle

Family friendly

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Babysitting (surcharge)

Restaurants on site

  • Lotus Cafe

Kitchen

  • Stovetop
  • Microwave
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Dining table
  • Minibar

Bathrooms

  • Combined shower/bath
  • Slippers
  • Hairdryer
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 40-inch LED TV with cable service

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk

Location highlights

  • Next to a golf course

Things to do

  • Beach volleyball on site
  • Waterskiing on site
  • Snorkelling on site
  • Canoeing on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 81 rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 714000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Cassia Bintan offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cassia Bintan Aparthotel
Cassia Aparthotel
Cassia Bintan Bintan Island/Lagoi
Cassia Bintan Bintan
Cassia Bintan Aparthotel
Cassia Bintan Aparthotel Bintan

Cassia Bintan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 89 out of 199 reviews
Rating 8 - Good. 88 out of 199 reviews
Rating 6 - Okay. 13 out of 199 reviews
Rating 4 - Poor. 7 out of 199 reviews
Rating 2 - Terrible. 2 out of 199 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kris

Liked: Cleanliness, room comfort
Beautiful Island of Bintan
We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!
Cassia Bintan Beach
Cassia Bintan Beach
Beach Bar
Dinner at Saffron
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great beach, hotel is lovely, super friendly and helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, room comfort
The hotel and he staff are perfect. The only thing some times music in the reception or in the pool bar is so loughd that you can not relax and if you have a massage tretment you can not enjoy it properly. The place, beach and staff ar excellent.
Stayed 2 nights in Sep 2024

8/10 Good

Hsiu Ling

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the private beach , badminton and fine sand ( except got to watch out for small rocks in the sand).Swimming pool and Banyan massage facilities were great ! The rooms are clean and comfortable. Recommendation to “ local” kelong mangrove was poor . We initially planned to go to Nirwana Kelong but the taxi counter lady staff redirected us. Given the poor recommendation for food, we did not have confidence in the hotel’s snorkeling tour and engaged a private snorkeling tour instead . Food at the treetops was good
Stayed 2 nights in Sep 2024

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Joshua

Travelled with family
Disliked: Amenities
Overpriced for such a lousy resort. The beach is the only thing that save it.
Stayed 2 nights in Jun 2024

8/10 Good

Mabel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beachfront is great
Stayed 2 nights in May 2024

10/10 Excellent

Giuseppe

Stayed 1 night in May 2024

8/10 Good

aykan

Liked: Cleanliness, room comfort
Stayed 9 nights in Apr 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Girica

Stayed 1 night in Mar 2024

8/10 Good

richie

Stayed 1 night in Mar 2024

8/10 Good

Allan Kok Eng

Stayed 2 nights in Feb 2024

8/10 Good

ferri

Travelled with family
Liked: Cleanliness, property conditions & facilities
The tour offering is truly a ripoff and wouldn’t recommend anyone the offer. The property was good and clean. But dining is expensive. There is no grocery shop around either. Don’t go there during rainy season.
Stayed 2 nights in Dec 2023

6/10 Okay

Poh Li

Travelled with group
Liked: Cleanliness, property conditions & facilities
The rooms are nice, we liked that it's near the golf course. However whenever we call a buggy, it always takes a while and the reception during check in is always chaotic and long q. Other than that, this is still one of our favourite hotels in Bintan.
Stayed 2 nights in Dec 2023

10/10 Excellent

OSCAR

Stayed 2 nights in Nov 2023

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a great time! Staff were very helpful and friendly. Room was spacious and had a nice view of the beach.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jaykumar

Liked: Cleanliness, property conditions & facilities
Lovely view. Great ambience. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Ping

Stayed 1 night in Nov 2023

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities
Great beach
Stayed 3 nights in Nov 2023

10/10 Excellent

Yu Da

Travelled with family
Liked: Cleanliness, room comfort
Amazing service
Service is always top-notch and rooms are amazing and reasonably priced. Beach is beautiful as always. Will definitely be back
Stayed 4 nights in Oct 2023

8/10 Good

Vivi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
What a pleasure!
We had a wonderful stay. The staff were very friendly and helpful. The golf course is great while the beach is one of the best in the region with white sands and clear waters.
Stayed 3 nights in Oct 2023