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Palacio Urgoiti

4.0 star property

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Photo gallery for Palacio Urgoiti

Indoor pool, pool loungers
Interior entrance
Lunch and dinner served, Basque cuisine
Property entrance
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Arritugane Kalea, s/n, Mungia, Vizcaya, 48100
  • Castle of Butron
    ‪11 min drive‬
  • Bilbao City Hall
    ‪12 min drive‬
  • Arriaga Theater
    ‪13 min drive‬
  • Bilbao (BIO)
    ‪5 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, soundproofing

Standard Double Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room Single Use

In-room safe, desk, blackout curtains, soundproofing

Double Room Single Use

  • 27 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Room, Balcony

In-room safe, desk, blackout curtains, soundproofing

Superior Room, Balcony

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

In-room safe, desk, blackout curtains, soundproofing

Deluxe Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Bilbao by IHG

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1002)
The price is €101
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Bilbao by IHG

About this property

Palacio Urgoiti

Mungia hotel in Berreaga-Mendi with a fitness center and a 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center.
Palacio Urgoiti offers 43 accommodations with DVD players and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Palacio Urgoiti. During your stay, you'll be close to Castle of Butron. Features include free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Restaurante Harria, a fine-dining restaurant that serves Basque cuisine
  • Buffet breakfast served weekends for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 13 minutes by car from Guggenheim Museum Bilbao and 13 minutes from San Mames Stadium
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Palacio Urgoiti offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 4962 square feet (461 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Palacio Urgoiti. Free self parking is available.

This 4-star Mungia hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and 11:00 AM.
Restaurante Harria - This fine-dining restaurant specializes in Basque cuisine and serves lunch and dinner.
Bar-Cafe - This café serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–11:00 AM: EUR 16 for adults and EUR 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurante Harria
  • Bar-Cafe

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (4962 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 17 and February 7.

Access methods

Staffed front desk

Pets

  • Pets: EUR 22 per pet, per day
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Pet fee: EUR 22 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Palacio Urgoiti
Palacio Urgoiti Hotel
Palacio Urgoiti Hotel Munguia
Palacio Urgoiti Munguia
Palacio Urgoiti Hotel Mungia
Palacio Urgoiti Mungia
Palacio Urgoiti Bilbao
Palacio Urgoiti Hotel Bilbao
Hotel Palacio Urgoiti Spain/Mungia
Palacio Urgoiti Hotel
Palacio Urgoiti Mungia
Palacio Urgoiti Hotel Mungia

Palacio Urgoiti Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 358 reviews
Rating 8 - Good. 111 out of 358 reviews
Rating 6 - Okay. 15 out of 358 reviews
Rating 4 - Poor. 9 out of 358 reviews
Rating 2 - Terrible. 0 out of 358 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay
Stayed 1 night in Nov 2024

8/10 Good

Maritza

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Hasan Fikret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Short but comfortable stay at a very fine hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
When we first arrived the reception was welcoming the pool was lovely and relaxing. The food was delicious and the wine very nice. The room was fabulous with spectacular views. The staff couldn’t have been nicer. If we are over that way again I know where I will be staying. I highly recommend it
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it was not why we chose the hotel it is an excellent base for coming to or leaving Bilbao. Very handy for the airport without in any way feeling like an”airport hotel”. Nice indoor pool and classy pitch and putt attached
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Facilities need updating. Restaurant was great and staff were very helpful
Stayed 2 nights in Jun 2024

4/10 Poor

maria

Stayed 1 night in May 2024

6/10 Okay

Karoline

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Décevant
Le « palacio » est loin d’être à la hauteur de son nom. Le personnel était peu souriant et peu avenant. Les demandes faites lors de la réservation (ex: deux lits) ne sont pas respectées. Nous étions deux voyageurs et nous avions une pauvre petite serviette…. Bref, notre arrivée ne s’est pas super bien passé et nous avons été déçus. La nourriture du restaurant est extrêmement dispendieuse et décevante. Une entrée de « cannelloni » (qui ne sont même pas des cannellonis en passant mais des espèces de rouleaux à la courge fourrés d’une espèces de purée accompagnés d’UNE petite carotte.) a 17€ servi par un air bête. Nous voyageons beaucoup et nous savions bien qu’au prix que charge l’hôtel pour une chambre, que n’étions pas pour être dans un « palacio », mais tout de même…. Extrêmement déçu.
Stayed 1 night in May 2024

10/10 Excellent

yehiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice
Wonderful place, nice area, good restaurant and helpful staff
Stayed 1 night in May 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Beautiful location in the mountains
Having stayed here on two previous occasions, the location remains stunning and the cost reasonable depending on the season but overall the standards seem slightly reduced. The basic rooms are pretty basic (!) and if you’re looking for a hearty breakfast ahead of a long journey, the offering is meagre to say the least. The Bistro and the main restaurant offer pretty much the same menu and some items are excellent value whilst others seems overpriced. However the quality is fine. Beware a bread roll will cost you €1.50 but a glass of very decent wine can be as little as €2.40!
Stayed 1 night in Mar 2024

10/10 Excellent

Gregg

Travelled with partner
Liked: Amenities
Wonderful, huge room. Great staff and excellent service. There is a young English gentleman (John?) working in the bar who was super. I have recommended this establishment to friends.
Stayed 3 nights in Feb 2024

10/10 Excellent

Shannon, Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a wonderful addition to this quaint place in the country, though still very close and convenient to the airport. The breakfast area is a beautiful glassed in setting looking into the countryside.
Stayed 1 night in Nov 2023

4/10 Poor

Elaina

Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Hazel

Travelled with partner
Liked: Amenities
Beautiful building in an amazing location witth really easy access to Bilbao city centre
Stayed 2 nights in Oct 2023

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
You need to stay here its a Monument of a building
I chose this place because it is 25 min from Port Bilbao and its out in the country with plenty of parking but when you get there you discover this fabulous monument of a building. I asked about its history at reception and they informed me that the building was sited 15km away and a motorway was going to go straight through it so the owner dismantled the whole place 20 years ago and rebuilt it on its present site, its just incredible and there are photos to prove it in the restaurant. I have stayed here twice .
Stayed 1 night in Oct 2023

10/10 Excellent

Jo Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue extremadamente servicial y amable. No pude encontrar la manera de hacer retroceder mi coche de alquiler. ¡El personal se apresuró a venir a mi rescate! La habitación era preciosa así como la vista desde mi balcón! Sin duda lo recomendaría! ¡Gracias!
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a find !
Comfortable hotel with huge bedroom and bathroom. Very peaceful bearing how close it is to the airport. SHame we only had one night
Stayed 1 night in Sep 2023

10/10 Excellent

Pilar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Convenient location because of the proximity to the airport but beautiful surroundings. The hotel is a beautiful old palace in the middle of a forest. Nice ambience, decorations and staff.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country golf club hotel close to airport
Lovely country club hotel very close to airport.
Stayed 1 night in Sep 2023

10/10 Excellent

Zurab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location in historic palace hotel
Stayed 5 nights in Aug 2023

10/10 Excellent

AF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra, RENO

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying in this hotel and will return again. Great value for a lovely setting and lovely room with a lovely view.

10/10 Excellent

Lara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful hotel! Excellent service!!
Stayed 3 nights in Jun 2023