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4.3 out of 5

"This place is a little bit out of the way (if visiting Bilbao) but is only a 15 minute metro to the centre. The staff were lovely, the food delicious ... " More

By a verified traveller on Mon 26 Aug 2019

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Family Suite (Family Junior Suite)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Suite (Family Junior Suite 2+2)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Deluxe Room (Deluxe Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room with Parking

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Puerta de Bilbao, you'll be within walking distance of Parque Canino Clara Campoamor - Clara Campoamor Txakurgune. Features include free WiFi in public areas, plus a restaurant and a poolside bar.

  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 9 minutes by car from Plaza Moyua and 10 minutes from Vizcaya Bridge

Hotel Puerta de Bilbao ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Puerta de Bilbao

Everyone (2) Couples (2)
5 out of 5
This place is a little bit out of the way (if visiting Bilbao) but is only a 15 minute metro to the centre. The staff were lovely, the food delicious and the room big and well equiped. The pool sounds as though it could do with repair as the sound of a bubbling drain was not the nicest to listen to all day, however this is a lovely hotel.

Posted by on 26 Aug 2019

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4 out of 5

Good hotel but not too close to ferry port

It's 20 minutes to ferry port, so still a bit of a journey. Great reception staff. Great bar staff, who googled bloody Mary's and made a great one . Tea and coffee making facilities , but unfortunately no coffee! Can't comment on breakfast as the ferry was delayed so decided to leave at 6 am and travel by car.

Posted by on 22 Oct 2017

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3 out of 5
brauchen eine renovation diese hotel eine sterne verloren

Posted by on 6 Jan 2020

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5 out of 5

Posted by on 11 Nov 2019

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Property Features

Hotel Puerta de Bilbao offers its guests a seasonal outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and meeting rooms are available. Event space at this hotel measures 3229 square feet (300 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Puerta de Bilbao. For a fee, parking is available. This 4-star Barakaldo hotel is smoke free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • Conference rooms
  • 3229 sq ft of conference space
  • 300 sq. m of conference space
  • Built in 2005
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Barakaldo Lutxana Station (2.9 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Puerta de Bilbao offers 203 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 48-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • LED television
  • Satellite channels
  • Luxury bedding
  • Down blanket
  • Separate bath and shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 11:00 AM.

Hotel Puerta de Bilbao has a restaurant on site.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property registry number - Nº HBI01189
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bilbao Exhibition Center
  • Novotel Bilbao
  • Hotel Puerta Bilbao Barakaldo
  • Novotel Bilbao Exhibition Center Barakaldo
  • Novotel Bilbao Exhibition Center Hotel
  • Novotel Bilbao Exhibition Center Hotel Barakaldo
  • Novotel Exhibition
  • Barakaldo Novotel
  • Novotel Barakaldo
  • Novotel Bilbao Exhibition Hotel Barakaldo
  • Hotel Puerta Bilbao
  • Puerta Bilbao Barakaldo
  • Puerta Bilbao
  • Hotel Puerta de Bilbao Hotel
  • Hotel Puerta de Bilbao Barakaldo
  • Hotel Puerta de Bilbao Hotel Barakaldo

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 21 June and close on 22 September.
  • Pool access available from 10:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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