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4.0 out of 5

"Loved the friendliness & helpfulness at reception - even after a slight room 'mix-up' everything was quickly and smoothly resolved. Nice, relaxed vib ... " More

By a verified traveller on Mon 24 Feb 2020

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Standard Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Superior Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Casual Bilbao Gurea. During your stay, you're just a quick walk from Perro Fountain. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Santiago Cathedral and Plaza Nueva
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Casual Bilbao Gurea ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Casual Bilbao Gurea

Everyone (3) Couples (2) Family (1)
5 out of 5
Loved the friendliness & helpfulness at reception - even after a slight room 'mix-up' everything was quickly and smoothly resolved. Nice, relaxed vibe. Lovely, simple but modern and clean rooms and bathrooms....

Posted by , from ST ALBANS on 24 Feb 2020

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Comment from Hotel Management

3 Mar 2020 by Manager

Thanks so much for your kind review. Regards,

5 out of 5
Great location, clean comfortable room, fab powerful shower, free safe in room

Posted by on 29 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Manager

Thanks so much for your kind review. Kind regards,

4 out of 5
X

Posted by on 29 Apr 2024

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Comment from Hotel Management

9 May 2024 by Manager

Merci bcp Lucie, salutations

3 out of 5

Posted by on 29 Jun 2019

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Comment from Hotel Management

2 Jul 2019 by Manager

Thanks

3 out of 5

hôtel charmant, propre et au calme très bien situé

Je suis venue à Bilbao découvrir la tradition de Noël en Espagne. Bilbao est une ville très atypique de part sa situation, son architecture éclectique et son climat.

Posted by on 26 Dec 2017

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Comment from Hotel Management

1 Jan 2018 by Manager

Merci per votre avis. Salutations,

5 out of 5

weekend

tof hotel voor een citytrip. Midden het zeer drukke maar plezante Casco Viejo, of oude stad. vooral weekend, van vrijdagnamiddag tot zondagavond enorm druk: spanjaarden leven, eten en drinken op straat. alle 5 huizen een tappas bar, straatmuzikanten en artiesten tot in de vroege uurtjes duchtig meedoen en niet te vroeg gaan slapen. denk eraan : restaurants gaan pas open om 19.30uur tapasbars, vanaf 08 uur. Hotel zeer goed voor 2 sterren , vanaf februari is er een lift. Gratis stadskaarten + alle uitleg aan de zeer vriendelijke receptie. zitruimte/keukentje aanwezig. Op 200 m. van het theater en de Arenalbrug en het Plaza Nuevo. Airport transfert: zonder reservatie, elke 20 of 30 min. met Bizkayabus: 1.45€. Neem 1° stop: Plaza Moyuo. dan nog +/- 1.5 km te voet of taxi

Posted by on 23 Dec 2015

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3 out of 5

Erinomainen sijainti

Hostel sijaitsee kerrostalon 3. ja 4. kerroksessa, hissiä ei ole. Huoneet ovat kuitenkin viihtyisät ja siistit, henkilökunta todella ystävällistä. Parasta on kuitenkin erinomainen sijainti keskellä vanhaa kaupunkia. Kävellen pääsi moneen paikkaan ja raitiovaunukin kulki aivan läheltä.

Posted by on 29 Oct 2015

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Property Features

As a guest of Casual Bilbao Gurea, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Casual Bilbao Gurea also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This Bilbao pension is smoke free.

  • 26 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Train station: Bilbao-Abando Station (1.1 km / 0.7 mi)
  • Metro station: Casco Viejo Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Casual Bilbao Gurea offers 26 accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. This Bilbao pension provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - midnight. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Pet Policy

  • Pets: EUR 10 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Google Pay and Apple Pay

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche, debit cards, cash, mobile payments, Google Pay and Apple Pay. For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Front desk opens daily at 8 AM
  • Front desk closes daily at midnight
  • Contactless check-out is available
  • Staffed front desk
  • Children stay free - maximum age 3
  • Google Pay
  • Contactless check-in is available
  • Property registry number - HBI00477
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 38 per vehicle (one way)
  • Self-parking fee: EUR 17 per day
  • Nearby parking fee: EUR 17 per day(656 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casual Hostal Gurea
  • Casual Hostal Gurea Bilbao
  • Casual Hostal Gurea Motel
  • Casual Hostal Gurea Motel Bilbao
  • Gurea
  • Casual Bilbao Gurea Motel
  • Casual Gurea Motel
  • Casual Bilbao Gurea
  • Casual Gurea
  • Gurea Hotel Bilbao
  • Casual Bilbao Gurea Bilbao
  • Casual Bilbao Gurea Pension
  • Casual Bilbao Gurea Pension Bilbao

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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