Create an account
Create your free account
Sign In
"Check in was very quick and also very helpful Service in Restaurant rather average; not very welcome " More
27 May 2024 by Steffi Wisotzky General Manager
Dear Thomas,Thank you for your review of your recent stay at the Steigenberger Airport Hotel Berlin.We are very pleased that you praised our quick check-in. We regret that you did not feel welcome in the restaurant. We always endeavour to make every guest feel welcome and regret that we were not able to fully satisfy you in your case.We hope that you will visit us again and that we will be able to convince you.Warm regards from BER,Steffi WisotzkyGeneral Manager
19 Aug 2024 by Steffi Wisotzky General Manager
Dear Jaana,Thank you for your review! We’re delighted to hear that you found our hotel excellent overall. I apologize for the missing bottle of water in your room.We appreciate your feedback and will ensure that this issue is addressed. We look forward to welcoming you back in the future.Best regards,
4 Jul 2024 by Steffi Wisotzky General Manager
Sehr geehrter Hans,herzlichen Dank für Ihre tolle 5/5 Sterne Bewertung. Es freut uns sehr das Sie einen angenehmen Aufenthalt bei uns hatten. Wir hoffen Sie bald wieder willkommen zu heißen.Herzliche Grüße,Steffi WisotzkyGeneral Manager
5 Sep 2023 by Steffi
Liebe Zdenka,es tut uns sehr leid zu hören, dass Ihr Zimmer nicht Ihren Erwartungen entsprochen hat. Im Allgemeinen legen wir großen Wert darauf, unseren Gästen eine angenehme und geruchsfreie Umgebung zu bieten. Ihre Rückmeldung ist für uns sehr wichtig und wir werden diese intern weiterleiten. Beste Grüße,Steffi WisotzkyGeneral Manager
9 May 2023 by Steffi Wisotzky General Manager
Dear Nataliia, Thank you for your positive feedback about our convenient location near the airport. We are glad that your stay with us was comfortable and allowed you to easily reach the airport in time for your flight. At Steigenberger Airport Hotel Berlin, we strive to make our guests feel comfortable and at home while providing them with a convenient and stress-free experience. We hope you will choose to stay with us again during your next visit to Berlin.Best Regards,
1 Feb 2023 by Steffi Wisotzky
Dear Jesus,thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay and appreciated our hospitality. We apologize for any inconvenience caused and would like to assure you that we strive to provide the highest quality of service to all our guests. Our commitment is always to create an unforgettable experience for everyone who stays with us, and we hope that this will be your experience on future visits. Thank you again for sharing your honest opinion.Kind regards Steffi Wisotzky General Manager
Steigenberger Airport Hotel Berlin offers its guests a full-service spa, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12917 square feet (1200 square metres) and includes a conference centre. The business-friendly Steigenberger Airport Hotel Berlin also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Smoking is allowed in designated areas at this Schoenefeld hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Steigenberger Airport Hotel Berlin offers 322 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Schoenefeld hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a buffet breakfast on weekdays from 5:00 AM and 10:00 AM.
Élise – This buffet restaurant specialises in international cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Élise – This cocktail bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open 24 hours. Open daily.
Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
