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Family Room (Premiere)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room (Superior)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room (Junior Suite)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Relais San Lorenzo, you're just a quick walk from Cittadella di Bergamo. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This luxury hotel has 30 rooms. Free WiFi and pillowtop beds are available in all rooms.

  • Air-conditioned accommodations with pillowtop beds, 24-hour room service and LED TVs
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Hostaria, a fine-dining restaurant that serves Italian cuisine
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Donizetti Museum and 4 minutes on foot from Piazza Vecchia

Relais San Lorenzo ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Relais San Lorenzo

Everyone (2) Couples (1)
5 out of 5
Super hôtel, personnel attentif aux clients, très bien situé.

Posted by on 17 Feb 2020

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5 out of 5
Loistava majoituspaikka loistavalla sijainnilla .Ainoa miinus kylmä kahvi aamiaisella.

Posted by on 21 Jan 2020

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5 out of 5
Perfect hotel in an amzing old town. Room, breakfast, reception and the restaurant were terrific

Posted by on 24 Mar 2019

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5 out of 5

Wunderschönes Hotel in der oberen Altstadt.

Pros: Restaurant Hostaria, die Lage vom Hotel in der Altstadt, die Suite mit der super Regendusche, grundsätzlich war alles ganz toll. Parking.
Cons: Nein, alles war top.
Location: Am Rande der Citta alta. Die Altstadt besichtigen, gut essen und trinken. Die Aperos werden immer mit feinen Köstlichkeiten serviert.
Wir waren für drei Tage in diesem superschönen Hotel. Der Service war toll. Die Suite grosszügig und die freistehende grosse Badewanne war toll. Das Frühstück ist nicht mehr zu übertreffen! Den Spa haben wir nicht benutzt. Wir haben uns an der tollen Citta Alta erfreut und uns kulinarisch verwöhnen lassen. Es hat nebst dem Restaurant Hostaria noch viele weiter sehr gute Restaurants in der Altstadt. Zu Fuss oder mit der Bahn unbedingt nach San Virgilio gehen. Traumhafte Aussicht. Die Citta bassa ist nicht unbedingt ein Muss. Bei der Fahrt zum Hotel unbedingt die vom Hotel angegebene Zufahrt nehmen, das Navi führt sonst durch die Autofreie Altstadt.

Posted by , from Luzern on 27 Mar 2018

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. A hot tub, spa services, and a terrace are also featured at the luxury Relais San Lorenzo. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Bergamo hotel.

  • 30 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Bergamo Alta Funicular (2.7 km / 1.7 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Relais San Lorenzo offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wheelchair accessible
  • Children's dressing gowns
  • Children's slippers

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Hostaria – This fine-dining restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Late-night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub.

Children aged under 18 years old are not allowed in the health club or hot tub without adult supervision. Guests aged under 12 years old are not allowed in the health club.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages. The spa is equipped with Turkish bath/hammam.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 70.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais San Lorenzo
  • Relais San Lorenzo Bergamo
  • Relais San Lorenzo Hotel
  • Relais San Lorenzo Hotel Bergamo
  • San Lorenzo Bergamo
  • San Lorenzo Hotel
  • Relais San Lorenzo Hotel
  • Relais San Lorenzo Bergamo
  • Relais San Lorenzo Hotel Bergamo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 15 April.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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