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La Castellana

3.0 star property

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Suite (Duplex 6 adults)
Daily buffet breakfast (EUR 7.5 per person)
Apartment (TEATRO Via Torquato Tasso 4) | Private kitchenette
Apartment (BORGO Via Borgo Palazzo 19)
Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Laundry
  • Pet-friendly

Explore the area

Map
Via Torquato Tasso 42, Bergamo, BG, 24121
  • Largo Porta Nuova
    ‪7 min walk‬
  • Centro Congressi Giovanni XXIII
    ‪10 min walk‬
  • Via XX Settembre
    ‪10 min walk‬
  • Bergamo (BGY-Orio Al Serio)
    ‪21 min drive‬

Room options

Standard Room

  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3)

Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3)

Apartment, 3 Bedrooms (ELEGANZA Via Divisione Tridentina 3)

  • 145 sq m
  • Sleeps 7
  • 6 Twin Beds

View all photos for Suite (Duplex 3 adults)

Suite (Duplex 3 adults)

Suite (Duplex 3 adults)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment (PIGNOLETTO Via Pignolo 81)

Apartment (PIGNOLETTO Via Pignolo 81) | Living room

Apartment (PIGNOLETTO Via Pignolo 81)

  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Queen Bed

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Double Room, 1 Double or 2 Single Beds

Double Room, 1 Double or 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment (TEATRO Via Torquato Tasso 4)

Apartment (TEATRO Via Torquato Tasso 4) | Private kitchen

Apartment (TEATRO Via Torquato Tasso 4)

  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed

Suite (Duplex 4 adults)

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite (Duplex 6 adults)

Suite (Duplex 6 adults)

Suite (Duplex 6 adults)

  • 65 sq m
  • Sleeps 6
  • 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Double Bed

Camera 9 con Vista Giardino

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment (PALAZZO SUITE Via Torquato Tasso 42)

Apartment (PALAZZO SUITE Via Torquato Tasso 42)

Apartment (PALAZZO SUITE Via Torquato Tasso 42)

  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 5
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment (BORGO Via Borgo Palazzo 19)

Apartment (BORGO Via Borgo Palazzo 19)

Apartment (BORGO Via Borgo Palazzo 19)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom (2 adults)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property – evening/night

Hotel Excelsior San Marco

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1000)
The price is €140
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Excelsior San Marco

About this property

La Castellana

Pet-friendly hotel connected to a shopping center in Citta Bassa with a coffee shop
A bar/lounge, a coffee shop/cafe, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
La Castellana offers 13 air-conditioned accommodations with washers/dryers and minibars. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at La Castellana, you're connected to a shopping center and just a quick walk from Caprotti Park. You'll find features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Caprotti Park and 5 minutes by foot from Adriano Bernareggi Museum
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The business-friendly La Castellana also features tour/ticket assistance, a garden, and laundry facilities. Parking is available for a fee.

This 3-star Bergamo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM to 10:00 AM and on weekends from 8:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (EUR 12 per night; includes in/out privileges)
  • Extended parking on site (EUR 12 per night)
  • On-site parking includes off-street options
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 8:00 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends: EUR 7.5 for adults and EUR 7.5 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Designer shops

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Banquet hall

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (646 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Bathroom emergency pull cord
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:30 PM - 10:00 PM
The check-in location differs from the property location; go to: [Reception: Via Torquato Tasso 42 c/o La Castellana Hotel]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: EUR 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7.5 for adults and EUR 7.5 for children
  • Covered self parking fee: EUR 12 per night (in/out privileges)
  • Extended parking fee: EUR 12 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
The front desk at this property is open daily from 3:30 PM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Reception: Via Torquato Tasso 42 c/o La Castellana Hotel
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT016024A1BYKRKUR8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castellana Apartment Bergamo
Castellana Bergamo
Castellana Hotel Bergamo
La Castellana Hotel
La Castellana Bergamo
La Castellana Hotel Bergamo

La Castellana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 39 out of 66 reviews
Rating 8 - Good. 17 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No free parking
We needed to wait for a long time for someone to open the main door both at the time of arrival and during check out. The page of the hotel advertise free parking but it wasn't. The "free" parking was on the street and only during the night. When we asked for a longer parking place the hotel charged us 10€. The staff was very nice and polite despite those problems!
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
There is no unique about this apartment room. Shower area is tiny, thing inside the room are old. Power trip if you turn on your AC and washer. Between this apartment and the hotel reception is more than 5 minutes walk. To the train station at least 15mins
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming apartment stay
We enjoyed our stay in this apartment with comfy bed and lovely bathroom. Kitchen sparsely equipped but hotel happy to help with anything needed. The apartment was up near to the old city and has a bakery next door, however it is up quite a climb - not a problem for us but would have been if we'd been less able, had a wheelchair etc etc. The hotel staff were lovely and happy to help out when we wanted extra pillows
Stayed 5 nights in Oct 2018

10/10 Excellent

Harpinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel for the perfect stay.
Amazing helpful staff and good location. Breakfast was amazing for continental and staff could do not do enough for guests. This hotel should be nothing short of 4 star. Rooms were clean, staff were knowledgeable about local area and any questions we had and went out their way to make sure we had everything we needed for the perfect stay. Would definately recommend this hotel to anyone staying in Bergamo, it was perfect.
Stayed 2 nights in Oct 2018

10/10 Excellent

Thomas E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
There are several properties, location is good. You can get everywhere either by foot or by bus .
Stayed 2 nights in Sep 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Experience!
Castellana hotel/apartments are so charming. Centrally located. Close to everything. A lovely experience in Bergamo. Kitchen and laundry were en suite! We felt very lucky to have found such a lovely place to stay!
Stayed 2 nights in Jul 2018

10/10 Excellent

Iain, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at a beautiful hotel...everyone was very helpful, especially Federico, and the breakfast buffet was superb!
Stayed 1 night in May 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when visiting Bergamo
This was our third time staying here and have always enjoyed it, nice staff, very comfortable room and con isn’t location make it our favorite
Stayed 2 nights in Feb 2018

6/10 Okay

Marianna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very small bedroom
I have mixed feelings about La Castellana but lean more towards not returning there again. The room we were given was very small with practically no natural lighting so it had a claustrophobic feeling. So the room was dominated by a large bed and it had awful lumpy pillows that I coyld not get myself comfortable with throughout the night as I tried to sleep! No room to open luggage or even walk around in the room other than escape to a normal size bathroom! No chairs or any furniture other than tiny end tables. Just not what we had experienced in other hotels in the rest of our travels in Italy. The owner is a very lovely woman however. Also the room was very clean. We were happy we only had one night to stay in that room and were glad to leave. Sorry but this was our experience.
Stayed 1 night in Jun 2017

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Approved!
We loved it.. a bit confusing for checking in.. but other than that we loved it.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Stay!
This hotel was fabulous! The staff went out of their way to make us feel welcome and comfortable. The room was very clean. We would definately go back.

10/10 Excellent

Erik, Norrköping, Sweden.

Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed for one night but the service was exceptionel and the staff was super friendly and helpful. The breakfast was great. Only negative was that it was a bit hard to get parking, but we arrived very late. If you arrive earlier I think it would be ok.

10/10 Excellent

Nicholas, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond.. Customer service at its finest.
The hotel was absolutely beautiful, however, the owner, her daughter and the entire staff were amazing!!!

10/10 Excellent

mary ellen, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saved our holiday
When we realized we had lost our credit card we tried calling the contact phone numbers but could not get through....Irene, the leader of this lovely, family run hotel, solved the problem and in a short time we could relax and continue without worrying.

10/10 Excellent

Smith, Whitney on Wye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Excellent location within walking distance of old and newer city sights. Staff very knowledegable about the city and eager to advise. A personal down-side is that our room had very high up windows so was a little claustrophobic for us. However, we would recommend this hotel.

8/10 Good

Geezer01, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with historic furnishings
The negatives first: there is no parking close to the hotel (though baggage unloading at the hotel is permitted); the room rate does not correspond with the Expedia rate. But the positives far outweigh the negatives. The rooms are beautifully decorated but comfortable, the beds are great for clients with bad backs, the staff is friendly and efficient, the breakfast is a wonderful melange of basics and exotic, the hotel is very convenient for both the old town on the rock and the new town shopping. All in all a memorable stay and we will DEFINITELY go back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irene and all staff very welcoming and friendly. Knowledgeable about the area and local restaurants.

10/10 Excellent

Phillip, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bergissimo
Very friendly service, nice quiet room, great location within walking distance of train station and the old town. Would definitely go again.

8/10 Good

Nick, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Almost perfect with some notableexceptions
The room in the Mignon suite was advertised as a small suite, with kitchen and lounge facilities, but our ground floor room had neither kitchen nor lounge. It would have been excellent except there were no windows. only very high rooflights. The comfort was seriously marred by the use of nylon sheets (didnt think you could get these anymore!) which contributed to an uncomfortable and interrupted night.. Good value breakfast and immaculate Italian bathroom fittings made up for this shortcoming.

10/10 Excellent

giacomo, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Warm anf Friendly staff, beautiful location in the very center of bergamo, newly renovated with high end finishing. Will definitely and with no hesitation go again. Rich breakfast and really got the feeling of a high stars hotel.

10/10 Excellent

Catherine, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, central location
My baby son and I stayed for 2 nights while in Bergamo for a friend's wedding. The hotel was in a really convenient location, and Irene (and her family) made us feel very welcome. Really enjoyed staying there, and would definitely recommend it to friends, and stay there again if/when we return to Bergamo.

8/10 Good

Elwira

Liked: Cleanliness, staff & service
Great city, mediocre apartment.
Our stay in Bergamo was just great. La Castellana was nicely placed in Cita Bassa, 25 min. walk from Citta Alta. The apartment was on the 3rd. floor with no lift. It's layout was very strange, and so was the interior. There was hardly any glasses, plates or cutlery, which was a minus. The staff was nice and helpful when we were in need of assistance. We will definetely return to Bergamo, but not to La Castellana.
Stayed 2 nights in Sep 2023