Shilo Inn Suites Hotel - Bend

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Shilo Inn Suites Hotel - Bend

Lobby sitting area
Lobby
Indoor pool, seasonal outdoor pool, pool loungers
View from property
Front of property – evening/night

Reviews

5.8 out of 10

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Gym
  • Air conditioning
  • Pet-friendly

Explore the area

Map
3105 O.B. Riley Road, Bend, OR, 97701
  • Bend River Promenade
    ‪2 min walk‬
  • Deschutes River
    ‪6 min walk‬
  • River's Edge Golf Course
    ‪3 min drive‬
  • Redmond, OR (RDM-Robert's Field)
    ‪19 min drive‬

Room options

Executive Room, 1 Queen Bed, River View

  • River view
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 2 Queen Beds, Kitchenette, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Kitchenette, River View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

  • River view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Jetted Tub, River View

  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard Area

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

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About this property

Shilo Inn Suites Hotel - Bend

Riverfront Bend hotel in Boyd Acres with 2 spa tubs
An indoor pool, a fitness center, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a meeting room. Housekeeping is available on request.
Shilo Inn Suites Hotel - Bend offers 151 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature down comforters. Plasma televisions come with premium satellite channels.

This Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shilo Inn Suites Hotel - Bend's great location gets high marks from our customers. During your stay, you're just a quick walk from Bend River Promenade. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 spa tubs
  • Amenities include a front-desk safe, a meeting room, and a conference center
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the clean accommodations and the location
  • Steps from Bend River Promenade and 6 minutes by foot from Deschutes River
  • Dogs welcome for a fee (restrictions apply)
As a guest of Shilo Inn Suites Hotel - Bend, you'll find 2 spa tubs, an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and a garden are also featured at the business-friendly Shilo Inn Suites Hotel - Bend. Free self parking is available.

This Bend hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • 2 hot tubs
  • Fitness centre
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Conference centre
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Shilo Inn Suites Hotel - Bend Reviews

Reviews

5.8
Rating 10 - Excellent. 184 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 228 out of 1001 reviews" "
Rating 2 - Terrible. 213 out of 1001 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Adam

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad business
The room was excellent,it was really big and cozy.the mgr.,the staff were not as friendly.Make sure your batteries are charged in your vehicle or they will call the cops on you and have you trespassing if not.The day we checked out our car wouldn't start,cause our batteries were dead from sitting in there parking lot for the past 7 days.So,it took us a little longer to get off there property.they treated us like criminals,that's bad business in my eyes.
Stayed 2 nights in Oct 2024

6/10 Okay

Dan

Travelled with partner
No big things wrong, just several little things.
Stayed 2 nights in Oct 2024

2/10 Terrible

Erick

Stayed 3 nights in Jun 2024

10/10 Excellent

Gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room was extra big, everything about the Shiloh was exceptional.The pool was a little too cold for me,but the hot tubs and the sauna was perfect.I will be telling others about this beautiful,and amazing hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Nicole

Travelled with group
Liked: Staff & service
Good but older
Hotel was in good location but is very old. Check in was easy and the gal who helped us check in was super sweet. We didnt use the pool but also looked dated. Bed were actually pretty comfortable.
Stayed 3 nights in Aug 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service
Fireplace didn't work and the TV was blurry. Pool had a lot of sand in it. The overall is nice just needs an update
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but the rooms are extremely dated and dirty. Lots of little holes in the Sheetrock. All appliances appear to be from the 1970’s. Walls and furniture were dirty. Will not stay there ever again. Very pricey also.
Stayed 3 nights in Oct 2024

2/10 Terrible

michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the dirtiest motel I have ever seen!!! Very smelly, only one towel, no shampoo, soap, no glasses, or coffee cups. The carpet was stained and filthy. Also the toilet did not flush we flushed manually. And there is of breakfast not that I would have eaten it anyway
Stayed 2 nights in Oct 2024

8/10 Good

Noel

Travelled with partner
Liked: Amenities
Very spread out, poor lighting, fall leaves
Stayed 1 night in Oct 2024

10/10 Excellent

Cody

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms do not look like the pictures, dirty
Not a clean place at all. The bathroom was still dirty. We had to go get toilet paper from the front. Very dated, stained carpet on the floors. Bed was uncomfortable. The hot tubs were cold and didn’t look very clean. No trash cans in the room. The only good thing was the customer service from Kit and the gal that worked this morning. They were very nice.
Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Guy who checked us in was weird as heck.... And there was no one present when we went to check out. The room itself was decent enough, the view on the riverfront balcony was beautiful. And the jacuzzi suite was all my wife wanted for our wedding anniversary, except it wasn't very clean. Even trash left in the sink and trash can, and dirty floor. Dated, needs some upgrades and deep cleaning for sure. Cobwebs everywhere we looked. Cold hot tubs in the pool area.
Stayed 2 nights in Oct 2024

8/10 Good

Calvin

Stayed 1 night in Sep 2024

6/10 Okay

Erica

Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms really need a refresh.
Stayed 1 night in Oct 2024

4/10 Poor

CAROL

Travelled with partner
Disliked: Property conditions & facilities
No hot water, ducks in out door pool, poor lighting on property
Stayed 2 nights in Oct 2024

2/10 Terrible

Daleen

Business traveller
Disliked: Amenities, property conditions & facilities
The hotel was extremely filthy. We had booked several rooms there to stay for a conference and we ended up having to move everyone, because it was so dirty and disgusting! Take your money and go somewhere else, otherwise you will be completely frustrated and disappointed!
Stayed 3 nights in Oct 2024

6/10 Okay

Sander

Business traveller
Liked: Cleanliness, staff & service
This is just an old hotel. The room I had was well worn and not cleaned very thoroughly. Somebody had crushed a peanut M&M into the carpet.
Stayed 1 night in Oct 2024

10/10 Excellent

Syndy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at the front desk was amazing. Very quiet, comfortable room
Stayed 1 night in Oct 2024

2/10 Terrible

Lori

Carpets filthy. Rooms filthy chairs were stained screened ripped checked a different room the same Thing.
Stayed 1 night in Sep 2024

2/10 Terrible

Amy

Disliked: Cleanliness, property conditions & facilities
The room was so dirty and outdated. Blood stains on our sheets, top sheet wasn't even on the made bed, we had to find one and put it on, no soap, no cups for coffee, broken smoke detector, broken sliding door screen, kleenex box in bathroom was empty... Floors were so gross, could hardly get the faucet to turn on. I could go on. Don't stay here.
Stayed 1 night in Sep 2024

4/10 Poor

michelle

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I've stayed at a Shilo Inn previously at a different location and that experience and property was fantastic so I was excited to stay at this one. I was so sorely disappointed in this property, room and especially the front desk agent. He was rude, unhelpful and in a 3 night stay there was no maid service - no replacement of used towels - nothing. The room was not clean, the chairs had rips in the arms, the room was filled with cobwebs, the back patio wall was filthy and I killed two very big wolf spiders. It's just like the property manager hasn't been in the room for years and doesn't care. To stay in a hotel is a rare treat for me and I specifically chose this name brand to stay at for a work conference. While the training I attended was amazing, I didn't look forward to going back to my room at the end of each day. That front desk guy needs a customer service 101 lesson!
Stayed 3 nights in Sep 2024

8/10 Good

Tamera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The faucet on the whirlpool tub was very loose. Not enough towels. Beautiful location on the river. Nice fireplace
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Great Service
This is a very peaceful and beautiful property
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Stayed 1 night in Sep 2024