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Mama Shelter Belgrade

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Shelter Belgrade

Exterior
Rooftop terrace
Exterior
Reception
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Kneza Mihaila 54A, Belgrade, 11000
  • Knez Mihailova Street
    1 min walk
  • Kalemegdan Park
    2 min walk
  • The Belgrade Fortress
    7 min walk
  • Belgrade (BEG-Nikola Tesla)
    31 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

Room, 1 King Bed, Terrace (Large Mama)

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama)

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama)

  • City view
  • Sleeps 2
  • 2 Twin Beds

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Exterior
Hotel Moskva
Spa
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Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1000)
The price is €152
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Moskva

About this property

Mama Shelter Belgrade

Luxury Belgrade hotel in Stari Grad with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, self parking, and conference space are onsite. Housekeeping is available on request.
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and slippers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Mama Shelter Belgrade. During your stay, you're just a quick walk from Knez Mihailova Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Mama Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Steps from Knez Mihailova Street and 7 minutes by foot from Kalemegdan Citadel
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Mama Shelter Belgrade. For a fee, parking is available.

This 4.5-star Belgrade hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7 AM to 11 AM.
Mama Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7 AM–11 AM on weekends: EUR 15 for adults and EUR 8 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mama Restaurant
  • Mama Bar

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (2917 square feet)
  • Meeting rooms - 4

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • Premium channels

More

  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 132 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mama Shelter Belgrade offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
This property offers portable visual emergency devices on request at check-in.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 265 out of 388 reviews" "
Rating 8 - Good. 90 out of 388 reviews" "
Rating 6 - Okay. 20 out of 388 reviews" "
Rating 4 - Poor. 5 out of 388 reviews" "
Rating 2 - Terrible. 8 out of 388 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at Mama Shelter Belgrade, would definitely stay again. Helpful and friendly staff, fun vibe and perfect location.
Stayed 1 night in Jul 2024

10/10 Excellent

Dmitriy, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Dmitriy, Oxford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A gem in the city! Perfect location, large rooms - clean and very quiet - attentive staff and excellent amenities. Delicious breakfast with good collection of authentic Serbian dishes. The restaurant is superb - we dined in it 4 times and everything was a hit! I will stay there again in a heartbeat. Zero cons, only pros.
Stayed 11 nights in Jun 2024

6/10 Okay

Moshe, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly and helpful staff. Shower kept flooding the bathroom floor, and there was music noise from the venue below (we were in the park side annex of the hotel). This is a 5-year-old hotel and there were no USB sockets whatsoever in the room!
Stayed 7 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location. The room was beautiful and we had a fantastic view. The staff at reception were friendly and helpful. The bar has a great atmosphere and view.
Stayed 3 nights in Jun 2024

10/10 Excellent

Edvard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar, booked toors started right in front of the hotel
Stayed 3 nights in May 2024

8/10 Good

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walkability
Stayed 1 night in May 2024

10/10 Excellent

anat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
At best a 3 star
Hotel is definitely not a four star due to lack of cleanliness. At best a 3 star due to the location and young hip friendly staff. Cleaning staff didnt even bother to clean or remove our trash until we complained the next days. Bathroom had no instructions on whaat is their towel policy and lack of shampoos and shower gels, they infact gave a soap bar. Moreover, we found blood stains on the floor. Wont recommend for kids or toddlers.
Stayed 5 nights in Apr 2024

10/10 Excellent

Valeria, san marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! I'll definitely come back. Best location, great breakfast, nice comfy bed and the staff is trully professional. There is everything you need in one building. Also, I enjoyed walking around the Kalemegdan area. Definitely, it was a great choice for me!
Stayed 9 nights in Mar 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms with nice towels, sheets and pillows. Very good breakfast
Stayed 4 nights in Jan 2024

10/10 Excellent

Eszter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 1 night in Dec 2023

10/10 Excellent

mihailo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. The location is great. The dining options as well as the breakfast buffet are excellent. The hotel is situated on top of a very modern shopping center with high end stores. It also includes a grocery store, pharmacy, and a Starbucks. Mama Shelter has a very hip and sexy vibe in its interior design and excellent soundtrack that plays throughout the common areas. The stylish rooms are perfectly clean and comfortable with showers that are like a spa experience. Lastly, the staff was beyond fantastic!! They were very friendly, helpful, and professional; especially Jovanka and Radica at the front desk. This was my third time at Mama Shelter. I honestly can’t think of any reasonable criticism. I very much look forward to my next stay at this hotel.
Stayed 7 nights in Nov 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurants and bars that were walkable
Stayed 4 nights in Sep 2023

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, very welcoming front desk staff and delicious breakfast. They made sure to accommodate my requests on a short notice. Thank you!
Stayed 3 nights in Sep 2023

8/10 Good

Ms Nastasja

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Amreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama shelter is a great and centrally located place to stay. Great amenities including breakfast and gym. The rooftop bar was a vibe as well. Highly recommend!
Stayed 1 night in Aug 2023

8/10 Good

Arianne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely atmosphere. Room is missing a better closet as well as a better selection of bathroom supplies & toiletries. Other than that, had a great stay. Hotel staff is very friendly and helpful.
Stayed 3 nights in Aug 2023

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mama Shelter Belgrade
Lovely hotel. Really friendly staff. Great bar and food. Room, clean comfy and quiet. My only small complaint would be that the bathroom towels supplied are a quite scratchy. Maybe they need updating or renewing. Other than that, all good!
Stayed 4 nights in Aug 2023

10/10 Excellent

Jelena

Stayed 3 nights in Aug 2023

8/10 Good

Azra

Stayed 1 night in Aug 2023

8/10 Good

Melanie T

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel inside a mall
The hotel was situated inside a mall which was just great as it was close to dining and shopping options. The rooms were comfortable but the daily cleaning was not topnotch especially in the bathroom and I noticed that they were quite frugal with bathroom amenities. Other than that, I would recommend this hotel in Belgrade.
Stayed 4 nights in Apr 2023

10/10 Excellent

Mirza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mama Shelter Belgrade is a place you simply can't go wrong with. Prime location in the heart of the city, amazing staff, great rooms and everything you could wich for while staying in Belgrade. Simply perfect!
Stayed 1 night in May 2023

10/10 Excellent

Andor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023