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4.3 out of 5

"The hotel is conveniently located being in central Beijing, right outside a metro stop and very close to the main station. The hotel was generally ok ... " More

By a verified traveller on Fri 30 Mar 2018

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Hotel Description

With your stay at Beijing XinQiao Hotel, you'll be connected to a shopping centre and within walking distance of Wangfujing Street. Enjoy features like free WiFi in public areas, plus 4 restaurants and a full-service spa.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at In Balance SPA
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Wangfujing Street and a few minutes from National Museum of China
  • Airport shuttle service available for a fee

Beijing XinQiao Hotel ratings based on 8 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Beijing XinQiao Hotel

Everyone (7) Other (1)
4 out of 5

Posted by on 6 Jan 2020

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3 out of 5

Very close to metro and central station

The hotel is conveniently located being in central Beijing, right outside a metro stop and very close to the main station. The hotel was generally ok - everything was to an acceptable standard but nothing was particularly memorable. Breakfast was packed and it was very difficult to find a table. The staff were fine but seemed overly busy and a bit distracted to help at times. Overall it didn't feel like a Novotel hotel. It was more of a generic hotel with some Novotel branding.

Posted by , from UK on 30 Mar 2018

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Comment from Hotel Management

26 Apr 2018 by FOM

Dear Guest Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

5 out of 5

Great location in Central Beijing

The hotel is in an excellent location, literally it is just outside Chongwenmen station, very easy to get from and to and the main circle route of the underground is perfect to see all the major attractions. The amenities of the hotel were excellent and the cleanliness was very high. There is a spa within the hotel which I can highly recommend, as it is supplied from a hot spring, it was very relaxing and perfect after a hard days touring of a great city! The staff spoke very good English and were always willing to help to make your stay as comfortable as possible. There are plenty of places to eat around the hotel and a bakery next door which does fantastic pastries. The free Wifi really helped with planning and organising, very reliable and fast. Overall the hotel is excellent and will definitely book again when I travel to Beijing!!!

Posted by on 15 Nov 2017

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Comment from Hotel Management

28 Nov 2017 by Hotel Management

Dear Guest We would like to thank you for choosing the Novotel Beijing Xinqiao as your accommodation choice during your recent visit to Beijing and at the same time taking the time to sharing comments with others here. It is always a pleasure to learn that our guest had a pleasant stay with us and we will share it with our team members. We are looking forward to your next visit! Kind regards Hotel Management

5 out of 5

Excellent hotel with helpful staff and good transport links

Quick check in with helpful staff Taxis and Metro station outside hotel.

Posted by on 17 Dec 2015

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4 out of 5
très bien placé près du centre et devant une station de métro. On regrette que certaines chambres aient une très petite fenetre donnant sur un atrium et l'absence de minibar dans la chambre

Posted by on 3 Apr 2019

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5 out of 5
Zentral gelegen, nicht weit von wichtigen Sehenswürdigkeiten sowie Einkaufsmeilen in der Stadtmitte

Posted by on 31 Jan 2019

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3 out of 5
Rakennus työmaa kova äämtä joka yö. Henkilökunta huono englanti.

Posted by , from Parainen on 24 Oct 2018

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Comment from Hotel Management

25 Oct 2018 by Hotel Management

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Beijing Xinqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Hotel Management.

5 out of 5
Super hôtel, proche du métro, propre, personnel aimable, ....

Posted by on 13 May 2018

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Comment from Hotel Management

23 May 2018 by FOM

Cher Client, Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Beijing Xinqiao. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs. Cordialement, Hotel Management

Property Features

Beijing XinQiao Hotel offers its guests a full-service spa, a sauna, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 7567 square feet (703 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Beijing XinQiao Hotel. An airport shuttle (available 24 hours) is available for a fee. This 4.5-star Beijing hotel is smoke free.

  • 700 guestrooms or units
  • 15 levels
  • 4 dining venues
  • Conference rooms
  • 7567 sq ft of conference space
  • 703 sq. m of conference space
  • Built in 1952
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Transport

  • Train station: Beijing Railway Station (1.2 km / 0.7 mi)
  • Metro station: Chongwenmen Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Beijing XinQiao Hotel offers 700 accommodations with minibars and a safe. Televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Climate control
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Citrus – This restaurant serves breakfast, lunch and dinner. Open 24 hours.

Utopia – This diner serves lunch and dinner.

Tang Palace – This restaurant serves breakfast, lunch and dinner.

Kitaya – This restaurant serves lunch and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

Spa Services

In Balance SPA has massage/treatment rooms. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 138 per person
  • Airport shuttle fee: CNY 390 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Beijing Xin Qiao
  • Novotel Hotel Beijing Xin Qiao
  • Accor Xin Qiao Beijing
  • Beijing Novotel
  • Novotel Beijing
  • Novotel Xinqiao Beijing Hotel Beijing
  • Novotel Beijing Xin Qiao Hotel
  • Novotel Xin Qiao Hotel
  • Novotel Xin Qiao
  • Novotel Beijing Xin Qiao
  • Beijing XinQiao Hotel Hotel
  • Beijing XinQiao Hotel Beijing
  • Beijing XinQiao Hotel Hotel Beijing

You should know

  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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