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Hotel Zepter Palace

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zepter Palace

Lobby sitting area
Front of property
Reception
Triple Room
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Kralja Petra I Karadordevica, 60, Banja Luka, 78000
  • Kastel Fortress
    4 min walk
  • Ferhadija Džamija
    4 min walk
  • Park Petar Kocic
    5 min walk
  • Banja Luka (BNX-Banja Luka Intl.)
    36 min drive

Room options

View all photos for Double or Twin Room

Minibar, desk, soundproofing, bed sheets

Double or Twin Room

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Minibar, desk, soundproofing, bed sheets

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Family Room

Minibar, desk, soundproofing, bed sheets

Family Room

  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 30 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Exterior

Courtyard by Marriott Banja Luka

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (107)
The price is €82
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Courtyard by Marriott Banja Luka

About this property

Hotel Zepter Palace

Hotel in Banja Luka with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and laundry facilities are available at this hotel. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite.
Hotel Zepter Palace offers 66 air-conditioned accommodations with minibars and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
During your stay at Hotel Zepter Palace, you're just a quick walk from Kastel Fortress. You'll find features like a restaurant, a bar, and 3 meeting rooms.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front-desk safe, 3 meeting rooms, and laundry facilities
  • Steps from Ferhadija Džamija and 4 minutes by foot from Kastel Fortress
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. Hotel Zepter Palace also features a terrace, laundry facilities, and room service (during limited hours). A complete renovation of Hotel Zepter Palace was completed in December 2020.
Hotel Zepter Palace has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Meeting rooms - 3

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Renovated entire property – December 2020

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.22 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 10.22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Palas Banja Luka
Palas Banja Luka
Hotel Palas
Hotel Zepter Palace Hotel
Hotel Zepter Palace Banja Luka
Hotel Zepter Palace Hotel Banja Luka

Hotel Zepter Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

8.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first vizit to Banjaluka And this hotel was just right for us, highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very nice staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good condition, great location, excellent breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Carmello

Stayed 1 night in Nov 2023

10/10 Excellent

Slobodan, Commack

Stayed 2 nights in Jul 2023

8/10 Good

Sanjin

Business traveller
Liked: Staff & service, room comfort
The great position
The room was not perfectly clean. However, it was not too dirty. Acceptable. But the best was during breakfast, and the servers didn´t care. If you wanted smt, you should call them because they were chatting and smoking around the corner. They were indeed very polite, but anyway...
Stayed 1 night in Apr 2023

8/10 Good

Nikolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean, friendly staff.
Stayed 2 nights in Apr 2023

6/10 Okay

Rok

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Fair
Fair stay; garage in a bit "unusual state". Good location. Average breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Sanjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

2/10 Terrible

Adrian

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bedömning
Okunnig o otrevlig personal
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Tijana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful with all our queries.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jasna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooms. Bed super comfy! And beer cheap!!!
Stayed 1 night in Aug 2019

8/10 Good

Suzanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City life at one’s Doorstep.
Amazing and a secure experience.
Stayed 7 nights in Jun 2019

10/10 Excellent

Ashfaque

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottoman, churches, city centre and foods
Best value and place in Banja Luka city center. Staffs are fabulous, breakfast buffet is fantastic and you can’t imagine such a nice room at this price in Balkans
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained stuff the room was very old fashioned and cheap, the bed was horrendous some of the lights weren’t working one of the bath tubs didint have hot water, you get the picture find somewhere better.........................
Stayed 7 nights in Sep 2018

6/10 Okay

CAROLINE

Business traveller
Liked: Staff & service
Des travaux ont eu lieu pendant le séjour et pas une compensation de proposée seulement un mot « désolé pour le dérangement » Chambre pas très bien isolée si vous avez l’ouïe sensible vous entendrez la route Lit qui couine quand on bouge de position Pour moi il n’y a que le nom de palace mais pas la qualité
Stayed 1 night in May 2023

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2023

8/10 Good

Dragan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Sanjin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was good, although it was right next to a night club and was very noisy at night. The hotels restaurant smelt very much like cigarette smoke and the breakfast was not good. We bought it with breakfast included but had to pay extra for the drinks, and the water was tap water. The bathroom was nice and clean but the overall arrangement of the room was not great.
Stayed 1 night in Oct 2019

2/10 Terrible

Nicoline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold
There was mold in the bath and the bed was very bad to sleep in
Stayed 1 night in Aug 2019