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The Elk & Avenue Hotel

3.0 star property

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Photo gallery for The Elk & Avenue Hotel

Front of property – evening/night
Lobby sitting area
Standard Loft
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬
  • Tunnel Mountain
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
Along with a restaurant, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a hot tub, and self parking. Housekeeping is available on request.
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Elk & Avenue Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Banff Lake Louise Tourism Bureau and 14 minutes by foot from Banff Centre for Arts and Creativity
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Elk & Avenue Hotel offers its guests a hot tub and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at The Elk & Avenue Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Covered parking on site (CAD 10 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Hot tub
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 24 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1165 out of 1880 reviews
Rating 8 - Good. 456 out of 1880 reviews
Rating 6 - Okay. 177 out of 1880 reviews
Rating 4 - Poor. 49 out of 1880 reviews
Rating 2 - Terrible. 33 out of 1880 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Feriza

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Dharenz Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 3 nights in Dec 2024

8/10 Good

Douglas, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great overall stay. The only major disappointment was that the hottub was under construction - I could not find any notification that was sent before our stay saying it was not available. Not great. Otherwise, great staff and good property.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to downtown Banff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Harvey, Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel isfirst rate, the staff is friendly and very helpful and the restaurant is top-notch
Stayed 4 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to all shopping and restaurants. Very friendly staff and very clean rooms and facilities. Would recommend to anyone who would love to be close to downtown area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Amenities
The location, staff, ambiance and common areas were lovely! The only drawback was the temperature of the room fluctuated so much, we had a difficult time controlling it. The older radiant heater around the baseboards, and the A/C on the wall unit on the opposite side of the wall made it was constantly fighting each other. However, the view made up for the discomfort.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with easy access to shops and restaurants, very comfortable beds
Stayed 5 nights in Dec 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times in Banff and the rooms are always clean and the staff helpful. 4 stars today due to noisy guests slamming doors and yelling in the corridors. Better soundproofing would help.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent hotel in a perfect location. But what really stood out was the manager’s attention to detail. We bought some groceries and he noticed we had yogurt and without us asking, he promptly asked if we needed spoons. This level of attention to guests’ needs even before they ask is among the best I’ve ever encountered.
Stayed 5 nights in Dec 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Britni

Stayed 1 night in Dec 2024

8/10 Good

Cathy

Stayed 2 nights in Nov 2024

10/10 Excellent

Bindu

Stayed 5 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this property, great friendly service. Had amazing restaurant, great coffee and cocoa bar. So many Christmas decorations it was truly beautiful! Microwaves are not in the room but one is available in one of the lobbies so no problem to use. They even had snowshoes or ice cramps for us to use for free which in winter months you definitely need for jackson canyon. Wondeful l9cation and parking available for $5/day. So we could walk around town for shopping and dining. We will definitely stay again.
Stayed 4 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

oscar

Travelled with family
Keep the good
Stayed 2 nights in Dec 2024

10/10 Excellent

Douglas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff manning the front desk were fantastic and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Sherly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Justin

Stayed 3 nights in Dec 2024

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in the middle of Banff. Staff was so helpful and great. We loved it.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conveniently located in the centre of Banff close to important area of the city
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely decorated for xmas. Rooms were loud with people Closing doors. Pillows were square- uncomfortable for me personally
Stayed 1 night in Dec 2024

4/10 Poor

Paul, Calgary

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is dated and needs an upgrade. Rooms are basic, hotel washrooms were not working and bar closed at 9 and none of draught beer taps were working. Disappointing stay.
Stayed 3 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness
Stayed 1 night in Nov 2024