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Rundlestone Lodge

3.0 star property
VIP Access

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Photo gallery for Rundlestone Lodge

Front of property
Lobby sitting area
Front of property
Premier Loft, 1 King Bed, Jetted Tub
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪4 min walk‬
  • Place, Banff National Park Information Centre
    ‪15 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Two Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Two Queen Room

  • Sleeps 4

View all photos for Loft King Suite

In-room safe, desk, blackout curtains, iron/ironing board

Loft King Suite

  • Sleeps 3

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(112 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(90 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Multiple Beds

Loft, Multiple Beds

Loft, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Loft, Jetted Tub

Superior Loft, Jetted Tub

Superior Loft, Jetted Tub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, Multiple Beds, Kitchenette

Loft, Multiple Beds, Kitchenette

Loft, Multiple Beds, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior King Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Two Queen Room

  • Sleeps 4

Loft With Multiple Beds

  • Sleeps 4

View all photos for King Loft Suite With Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

King Loft Suite With Jetted Tub

  • Sleeps 2

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About this property

Rundlestone Lodge

Hotel in Banff with an indoor pool and a hot tub
An indoor pool, a fitness center, and a hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Rundlestone Lodge offers 96 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Rundlestone Lodge. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • Just a 3-minute drive from Banff Lake Louise Tourism Bureau and 8 minutes from Fairmont Banff Springs Bowling Centre
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Rundlestone Lodge offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Rundlestone Lodge. Self parking is free.

This 3-star Banff hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 51 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Rundlestone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1033 out of 2009 reviews
Rating 8 - Good. 620 out of 2009 reviews
Rating 6 - Okay. 229 out of 2009 reviews
Rating 4 - Poor. 77 out of 2009 reviews
Rating 2 - Terrible. 50 out of 2009 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie-Lee Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, comfy and the entire staff was amazing. We were there for 6 nights and we would stay again
Stayed 6 nights in Oct 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had a nice pool and hot tub. The rooms are a bit dated but it made it kind of charming and rustic, the perfect feel for a mountain town like Banff. We had a balcony with a couple of chairs that was a really nice touch. The room was spacious and absolutely SPOTLESS. For older finishes there wasn’t a speck of dirt or dust in any nook or cranny. The toiletries are AMAZING! They use Rocky Mountain Soap Company toiletries. They were lemongrass so they smelled amazing, weren’t harsh on my skin and made my hair feel amazing. The lady at the front desk was super friendly and helpful. One side note: trucks don’t fit in the underground parking. There were parking spots behind the hotel but if you are staying at this hotel and expecting to park in the underground parking that is included you won’t be able to.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, great value. Would have loved the lobby bar/restaurant to be open. Loft hotel room had a relaxing and legit two person jacuzzi tub.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 2 nights in Oct 2025

6/10 Okay

Jesus

Liked: Staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Marian

Stayed 2 nights in Oct 2025

10/10 Excellent

Eunice

Travelled with group
Liked: Cleanliness
Room great and staff very courteous .
Stayed 2 nights in Oct 2025

10/10 Excellent

GUY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux , garage gratuit, bien situé, bon restos autours
Stayed 1 night in Oct 2025

6/10 Okay

Iskander

Stayed 1 night in Sep 2025

8/10 Good

Stephen

Travelled with partner
Liked: Amenities
Clean room Staff not very Informative when signing in but we explored for ourselves
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean an comfortable. The staff were kind and attentive. We didn't have a kitchen but had coffee in the room. It would have been nice if the restaurant in the hotel was open, however, it was closed during out stay. Coffee was however available in the lobby. The hot tub was nice and relaxing.
Stayed 1 night in Oct 2025

6/10 Okay

Charlaina

Travelled with family
Disliked: Property conditions & facilities
The staff was very helpful and friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

GUY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant, nous ont remis une passe d’autobus gratuite pour 3 jours, un rabais de $15 pour différent resto. Stationnement intérieur gratuit. Bien situé et très tranquille.
Stayed 1 night in Oct 2025

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient location on Banff Avenue- friendly staff, clean & quiet room with a lovely Mountain View. So enjoyable.
Stayed 2 nights in Oct 2025

2/10 Terrible

sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and reasonable. Would have appreciated a microwave oven rather than a DVD player though.
Stayed 5 nights in Oct 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Enjoyed the pool and hot tub. Good breakfast, lots of selection. Only downside was all the elevators were out order
Stayed 2 nights in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Diedre

There was no mountain view. I was looking at the pool rather disappointing
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 2 nights in Oct 2025

6/10 Okay

Marianne

Liked: Cleanliness, room comfort
Disliked: Staff & service
3rd time staying at The Rundlestone. Good Price, comfortable. But as we have noticed in the past the Front Desk staff are the most disinterested Hospitality people we have come across. This morning at check out the gentleman was down right rude. He was talking to another staff member and did not acknowledge us at first but then looked up at us and said" Yeah" We said we were checking out, emailed us our invoice and basically that was it. No inquiring about our stay etc. Having said that the rest of the staff, maintenance and housekeeping, are quite friendly. There are a lot of other choices in Banff, great price, amenities and service.This is the last time we will stay at the rundlestone.
Stayed 5 nights in Oct 2025

8/10 Good

Darren

Liked: Staff & service, property conditions & facilities, room comfort
Was good for 3 night stay
Stayed 1 night in Oct 2025

6/10 Okay

Ektaa Kaur

Disliked: Staff & service
The mountain view is nothing to remark about- it actually looks into the backyard parking of another hotel. The hairdryer in my room wasn’t working and upon mentioning this to the la
Stayed 2 nights in Oct 2025

10/10 Excellent

Mieczyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet convenient location
Stayed 2 nights in Oct 2025

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great for the price, nice view as well
Stayed 1 night in Oct 2025