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Rundlestone Lodge

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rundlestone Lodge

Exterior
Indoor pool, pool loungers
Standard Room, 2 Queen Beds
In-room safe, desk, blackout curtains, iron/ironing board
Standard Room, 2 Queen Beds | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6
  • Banff National Park Information Centre
    13 min walk
  • Banff Lake Louise Tourism Bureau
    13 min walk
  • Banff Legacy Trail
    16 min walk
  • Banff, AB (YBA)
    8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, Multiple Beds

Loft, Multiple Beds

Loft, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Rundlestone Lodge

Banff hotel in Uptown District with a fitness center and a 24-hour front desk
An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Rundlestone Lodge offers 96 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Rundlestone Lodge. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a playground
  • Guests really like the accommodations for the cleanliness, spaciousness, and comfy beds
  • 9 minutes by car from Upper Hot Springs and 10 minutes from Banff Gondola
Rundlestone Lodge offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Rundlestone Lodge. Self parking is free.

This 3-star Banff hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Ski shuttle nearby

Things to do

  • Fitness centre
  • Indoor pool
  • Playground
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 38-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 16 2024 to December 15 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Rundlestone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 738 out of 1544 reviews" "
Rating 8 - Good. 525 out of 1544 reviews" "
Rating 6 - Okay. 180 out of 1544 reviews" "
Rating 4 - Poor. 67 out of 1544 reviews" "
Rating 2 - Terrible. 34 out of 1544 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good experience. Clean,and the staff/service was very good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rui

Great
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but Pricey Hotel in Banff
Excellent but pricey hotel in Banff. The service at the front desk was excellent, the room was very nice and the hotel was close to many good restaurants. Beautifully landscaped on the outside, too. For those on a long trip, they have 2 washers and dryers on the 3rd floor to clean some of your clothes which is a nice perk.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel just outside of downtown Banff
The Rundlestone is a large, reasonably priced hotel that worked well for our family. The staff was friendly and very helpful. Rooms were clean and comfortable -- however, the pillows are lumpy and our tub drain was backed up (they fixed it the next day as soon as the maintenance manager came into work). Also, there's coffee in the lobby in the morning but nowhere to go for a quick bite within walking distance (only sit down restaurants). We found a few great coffee shops and bakeries in downtown Banff, a short drive away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to main street, parking, and friendly staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very happy with our stay. The location is perfect as it is almost in the middle of the town.
Stayed 3 nights in Aug 2024

4/10 Poor

Jake

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instead of using a duvet the two queen beds had two sheets with a blanket between them. The restaurant and pool were also closed which was not mentioned until after I booked. There were cherry stems on the floor of the room and it did not look as nice and clean as it did in the photos online.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dani hosted us at the hotel and she provided excellent information and opportunities for additional benefits by staying at this hotel. eg. Restaurant discounts. Unfortunately the pool was not open for use.
Stayed 1 night in Aug 2024

8/10 Good

Sahar

Liked: Cleanliness
I wanted to share some feedback regarding my recent stay at your establishment. While I was generally satisfied with my experience, particularly appreciating the cleanliness, safety, and convenient proximity to nearby shops, I did notice one drawback: the lack of dining options, especially for breakfast. However, I was pleased with the complimentary transit pass that was provided. Thank you for your attention to this matter.
Stayed 2 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Check in and room assignment were very poor. Recieved a better room after 20 minutes of protest.
Stayed 3 nights in Aug 2024

6/10 Okay

LARRY

Travelled with group
The hotel is old and far from the center
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overall, for the cost compared to most of the properties in Banff, Rundlestone was a great value. The staff was extremely professional and courteous even though we were there 2 hours before check-in time. They had some initial trouble getting the computer to check me in, but were helpful and friendly the whole time. Once completed, they were thorough in providing information about the area, the stay (pool was closed for repairs and they had alternatives we could work from), wifi, etc. The hotel has a good location, is nicely decorated, and has garage parking available below. If I have anything negative to say, it's that the rooms are in need of modernizing and redecorating. The wallpaper and carpet are pretty dated, and while there were several outlets in the room, only one was located convenient to one night stand. Adding a USB/Power Outlet block to both nightstands would be a great start. My wife and I both need CPAP machines right now, plus of course it's nice to have your phone by the nightstand if you plan on using an alarm. The front desk did their absolute best to help, trying to find a power strip or extension cord that would help out, but the only ones they could find weren't long enough, so I ended up going into town to find a hardware store to get a longer cord (donated to the hotel when I checked out to hopefully help future guests). Despite the dated nature of the rooms, we're definitely planning on staying there again.
Stayed 2 nights in Aug 2024

8/10 Good

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, services, and friendly staff.
Stayed 1 night in Aug 2024

8/10 Good

George

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Hamid

Travelled with family
Liked: Property conditions & facilities
Property is quite. Staff are very nice and very nice to people.
Stayed 2 nights in Jul 2024

4/10 Poor

Maria Jeanette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Flooring looks dirty
Stayed 2 nights in Jul 2024

6/10 Okay

Ajay Radhakisan, bloomington

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too expensive for pproperty amenities
Stayed 6 nights in Jul 2024

8/10 Good

Deidra K

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there. We loved that the hotel provided parking and the access to downtown was good. We would sure stay there again!
Stayed 1 night in Jul 2024

4/10 Poor

Stephanie

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool and restaurant were both closed. The hotel was nice enough and the room itself was fine. The bathroom was strange with the sink outside.
Stayed 1 night in Jul 2024

6/10 Okay

Susan

Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Stayed 1 night in Apr 2024

10/10 Excellent

Benjamin

Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Susan A

Travelled with partner
Liked: Staff & service
Pool And hot tub were not available-they were under construction-only downside.
Stayed 5 nights in Jul 2024