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Moose Hotel And Suites

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Interior entrance
Front of property – evening/night
Couples treatment room(s), hot tub, body treatments, body wraps
Couples treatment room(s), hot tub, body treatments, body wraps

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    5 min walk
  • Banff, AB (YBA)
    5 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €128
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includes taxes & fees
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About this property

Moose Hotel And Suites

Banff hotel in Downtown District with 2 spa tubs and a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.
Moose Hotel And Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Banff National Park Information Centre. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Indulge with body wraps, manicures and pedicures, or body treatments at Meadow Spa + Pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 7 minutes by car from Upper Hot Springs and 9 minutes from Banff Gondola
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Moose Hotel And Suites offers its guests a full-service spa, 2 spa tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 11 AM and on weekends from 7:00 AM to 1 PM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2000 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Dryer
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1569 out of 1977 reviews" "
Rating 8 - Good. 295 out of 1977 reviews" "
Rating 6 - Okay. 65 out of 1977 reviews" "
Rating 4 - Poor. 31 out of 1977 reviews" "
Rating 2 - Terrible. 17 out of 1977 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best locations in Banff
Perfect spot to stay in Banff! Walking distance to everything and great rooms! This is the second year in a row that we’ve stayed here as a family and really enjoyed it. Five stars all the way.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aaron

Stayed 2 nights in Jul 2024

10/10 Excellent

Abdul Aleem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, located at a very convenient location. The hotel is designed well. The rooms were a little small but had everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Akkamapet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location! We stayed in a king suite , totally worth it ! Very convenient location in downtown walkable to a myriad of restaurants and right opposite the transit bus stop.
Stayed 4 nights in Aug 2024

10/10 Excellent

Yesenia, Coscob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chalet like hotel, beautiful fireplace at lobby, good bar & restaurant. Rooms were clean & with all needed. If you could request a balcony in (not looking out) is better for air & noise. I saw some inner lower floor balcony with kids looked save and fun (mini play patio). The hotel is in the middle of everything! Perfect location. Reception are kind and helpful. Finally you have washer/dryer in the hotel super helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Fola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The hotel is central, very close to Banff city centre. The staff were so helpful and made our stay very enjoyable.
Stayed 3 nights in Aug 2024

10/10 Excellent

AMINDERJEET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anant Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharmela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Moose hotel, wish we booked more days
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and conveniently located. Well designed rooms and friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Love this hotel. Go to banff tons and now this will be my staple
Stayed 2 nights in Aug 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, close to downtown. They had a great workout room and the rooftop hot tubs had a beautiful view of the mountains. Would definitely stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 1 night in Aug 2024

10/10 Excellent

Seraya, Edmonton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What better way to clear your mind! Rejuvenating at the Moose Hotel and Spa Banff for respite. A restoration of energy and vitality.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pavana, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in Banff area. Very nice staff who go beyond to help their guest to make their comfortable
Stayed 3 nights in Jul 2024

8/10 Good

Zaid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location good service very clean with pool and dining facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

prajwal

Travelled with family
Liked: Cleanliness, staff & service
Too expensive for a very average room. Barely any space to put your luggage
Stayed 1 night in Aug 2024

10/10 Excellent

Aradhana

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
Excellent. Best place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2024

10/10 Excellent

Yong, Beaverton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Seraya, Edmonton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A respite rife with relaxation and rejuvenation
Stayed 1 night in Aug 2024

8/10 Good

Uday

Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Banff is amazing! The moose is a perfect spot for family
Stayed 5 nights in Jul 2024