Banff Rocky Mountain Resort

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Rocky Mountain Resort

Reception
BBQ/picnic Area
Tennis court
 Junior Suite, 2 Queen Beds
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Banff Cascades of Time Gardens
    ‪9 min drive‬
  • Banff, AB (YBA)
    ‪5 min drive‬

Room options

Condo, 1 Bedroom (with Kitchen)

7.8 out of 10
Good
(69 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite (One Bedroom Wolf)

8.4 out of 10
Very good
(35 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Condo, 2 Bedrooms (with Kitchen)

8.2 out of 10
Very good
(26 reviews)
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite (Two Bedroom Wolf)

8.0 out of 10
Very good
(27 reviews)
  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(66 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Loft (Suite)

7.8 out of 10
Good
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 spa tubs and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests really like the accommodations for the spaciousness and cleanliness
  • 13 minutes by car from Banff National Park and 13 minutes from Upper Hot Springs
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 spa tubs, outdoor tennis courts, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 8:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: CAD 11-23 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 outdoor tennis courts
  • 2 hot tubs
  • Arcade/games room
  • Basketball
  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Tennis

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Playground
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (5000 square feet)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 833 out of 2038 reviews" "
Rating 8 - Good. 594 out of 2038 reviews" "
Rating 6 - Okay. 312 out of 2038 reviews" "
Rating 4 - Poor. 179 out of 2038 reviews" "
Rating 2 - Terrible. 120 out of 2038 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Didn't resemble the photos, was more out of date than expected. Bed was dirty, the floor was sticky. The fireplace didn't have any wood. Guests above us were noisy early in the morning. Exterior was nice, felt like we were in a village.
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Travelled with partner
Disliked: Property conditions & facilities
As a repeat customer, we were disappointed on the condition of the room. The entire stay was marred by a musty smell that we masked with candles and open windows. Minor things like broken dishwasher door and dirty salt and pepper shakers left us disappointed. Final nail was the pot smoker outside under our stairs. We have had multiple stays that were memorable but this one was not.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Travelled with family, Travelled with pets
Liked: Amenities
Scenery around the resort is wonderful. Tunnel Mountain right across the street. Downtown Banff is a little too far to walk. The hotel does offer a shuttle. The rooms themselves look old, and could use some upgrading. The amout of dust build-up in our room was concerning.
Stayed 1 night in Oct 2024

8/10 Good

Shamel

Travelled with partner
Disliked: Property conditions & facilities
Very nice
Stayed 7 nights in Oct 2024

10/10 Excellent

Irisse

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay. Vlad helped us at reception and everything in the hotel room was super clean and staff were so nice. Would definitely come back again!
Stayed 2 nights in Oct 2024

10/10 Excellent

PAMELA

Stayed 2 nights in Sep 2024

10/10 Excellent

Jan Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, room was clean. Service was quick!
Stayed 3 nights in Oct 2024

10/10 Excellent

Savita Marcelle

Stayed 3 nights in Oct 2024

8/10 Good

Zachay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our room and the staff were helpful and attentive. Excellent property and easy to access from the main road.
Stayed 2 nights in Oct 2024

10/10 Excellent

Desiree, Bella Bella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a beautiful quiet property outside of Banff. But easily accessible to town and lakes/trails.
Stayed 1 night in Oct 2024

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor hottub. It would be nice if all the jets would have worked.
Stayed 2 nights in Oct 2024

8/10 Good

Jenny

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel was a 5 min drive from the township. The seclusion was great, and if you wanted to be around more just a quick shuttle away from the downtown section. Would definitely stay there again. One note - perhaps have the gym open before 8 am. For myself as a early riser and dealing with a time change difference. I was disappointed to not be able to get into the gym at 6am.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yiming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Tera

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hot tub was quite dirty. Two bedroom condo had an extremely noisy hide a bed. Unit was clean and comfortable overall. Staff extremely helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Great for family who loves to cook and saves more.
Stayed 2 nights in Oct 2024

8/10 Good

Shelley

Stayed 1 night in Oct 2024

6/10 Okay

Jordana

Liked: Cleanliness, staff & service
I love how the rooms are like private residences. They were all nice, my only dislike is that the rooms had an old musty smell, could possibly be the rugs, they should be removed. Other than that it was all good.
Stayed 2 nights in Oct 2024

6/10 Okay

Leslie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We liked the location of the resort. It is situated a few kms. out of the townsite of Banff. That way it was quiet and safe. The reason we booked it is that it has a swimming pool and 2 hot tubs, which our grandsonns enjoyed. The suites still have carpet and old furniture, and both were dirty. Plus the appliances are old and the stove top burners are dirty. In general the place just wasnt clean. For the price we paid per night we expected a much better experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, so easy to deal with, 2 bedroom was very roomy, all good!
Stayed 1 night in Oct 2024

8/10 Good

Satya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Peter, Golden

Disliked: Cleanliness, amenities, property conditions & facilities
This property needs updating. The pool and hot tub were dirty, cold and unusable! We experienced 2 power outages. Property needs to be completely remodeled!
Stayed 5 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellant. The resturant definitely needs more staff. The prices are high for the food you get. The staff were exceptional but are overworked, trying to take care of seated customers as well as order pic ups, along with answering the phone. We were borderline on getting up and walking out.
Stayed 1 night in Oct 2024

8/10 Good

Mégane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres belle emplacement, un peu loin de downtown! Ils ont manqué d’électricité durant la nuit et notre système incendie a sonner toute la nuit.
Stayed 4 nights in Oct 2024