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Banff Rocky Mountain Resort

3.0 star property

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Photo gallery for Banff Rocky Mountain Resort

Reception
BBQ/picnic Area
Junior Suite, 2 Queen Beds
Indoor pool
Tennis court

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Pool

Explore the area

Map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Banff Centre for Arts and Creativity
    ‪8 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area

Suite (Two Bedroom Wolf)

  • 59 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite)

Loft (Suite)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and a fitness center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and outdoor tennis courts are onsite.
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banff Rocky Mountain Resort's great location gets high marks from our customers. During your stay, you'll be within walking distance of Banff Off-Leash Dog Park. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and basketball
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 5-minute drive from Banff National Park Information Centre and a few minutes from Banff Lake Louise Tourism Bureau
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Banff Rocky Mountain Resort, you'll find 2 hot tubs, outdoor tennis courts, an indoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Banff Rocky Mountain Resort. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 900 out of 2164 reviews
Rating 8 - Good. 630 out of 2164 reviews
Rating 6 - Okay. 331 out of 2164 reviews
Rating 4 - Poor. 179 out of 2164 reviews
Rating 2 - Terrible. 124 out of 2164 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service
Staff were great room was clean but had to call for frying pan but they had not and a lifter they did bring . Wood for fire place there is a charge . Room was cool even though we put the thermostat up to 30 in the night . Good thing is they take pet so good on them! Didnt bring one this time but have other times
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great little resort away from the downtown
Stayed 1 night in Jan 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort on the outskirts of Banff. We enjoyed the space and the wood fireplace.
Stayed 6 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Stanford

Nice staff
Stayed 8 nights in Dec 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place and the location
Stayed 2 nights in Dec 2024

10/10 Excellent

mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. I come here aleays when i stay in banff. It never dissappioints
Stayed 2 nights in Jan 2025

8/10 Good

nima

Travelled with group
Liked: Staff & service, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Michelle

Travelled with family
Liked: Staff & service
Staff were amazing as always, room was dated.
We have stayed at this hotel multiple times in the past and have always had great experiences- this time wasn’t any different, the staff are always friendly and always go above and beyond when they can. The only downfall this time was our room. We were across the street this time (first time) and stayed in the 2 bedroom condo (which we always do) but this room was so dated, the walls were gashed, beds were pretty uncomfortable, the room overall just wasn’t what we were used to.
Stayed 2 nights in Jan 2025

8/10 Good

Jaelyn

Liked: Staff & service, room comfort
Good rooms, poor pool area.
The updated rooms are nice, comfortable, cozy and comfortable, but lacking some kitchen ammenities (had to call the desk for a cooking tray so we could use the oven). There was some glass outside our room so had to be cautious with our dogs. The biggest downside of this resort was the old pool and hot tubs. The outdoor hot tub was too cold to sit in comfortably and was pretty dirty. The indoor hot tub was very scummy and dirty, we ran to the showers after noticing the condition. They have updated a lot of the resort, including the change room for the pools, but they really need to update that whole pool area now.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the cabin we stayed in. Pool area is in dire need of repair. I preferred outdoor hot tub given the state of indoor hot tub pool. Flooring appears uneven and sinking in some areas. Hopefully the owners will renovate the pool area. The grounds are lovely. Very quiet and reasonable rates. Staff was prompt to meet our requests! A great stay! Cabin was well stocked too!
Stayed 3 nights in Jan 2025

10/10 Excellent

JORELLE MABASA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as always!
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Stayed 1 night in Jan 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious rooms. Fireplace is always a great addition. They provided transportation to banff which was amazing. The driver Lee was very polite
Stayed 2 nights in Dec 2024

10/10 Excellent

TARUN

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fire place was a nice touch. The condo style room we rented worked very well for our group of 3. It would have be nice if there was a complementary breakfast, but the food at the restaurant in the lobby was still good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was amazed at this hotel for everything they did to ensure a comfortable stay. Not only was the check-in easy, the front staff provided pet beds, dishes, as well as toys for the fur babies. A bonus was that the bathtub was nice and big so I could enjoy a nice soak after walking the trails nearby (I am tall so the struggle is real lol). They also put me on the floor level facing the woods so that my dogs would be comfortable and could access the trails easier. I always choose this hotel when I stay in Banff and will continue to do so because they treat me and my dogs better than anywhere else I have ever been.
Stayed 1 night in Jan 2025

8/10 Good

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway
This was a quick get away after a afternoon of skating at Lake Louise. The pros: Bed was comfortable. Easy access into Banff town. About a 3 minute drive in. Pet friendly. The cons: Train went by and blew it's whistle (not super loud) almost every hour. Sofa bed had crumbs and dirt when we opened it up. Stayed only one night and was still worth it
Stayed 1 night in Jan 2025

10/10 Excellent

Alexandre

Stayed 4 nights in Dec 2024

10/10 Excellent

Aqsa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jan 2025

6/10 Okay

kyl

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We had a nice stay! The pools were shut down and the cleanliness of the change room was questionable but other than that it was a very comfy place to stay.
Stayed 1 night in Jan 2025

2/10 Terrible

Wevina, Calgary

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall we don’t like it! Don’t ever come here wasting your money! We thought we’re going to have a great vacation, but we end up we’re all stressed!
Stayed 2 nights in Jan 2025

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Sanchit

Stayed 3 nights in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024