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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Banff Caribou Lodge and Spa

Children’s play area – outdoor
Lobby sitting area
Lobby
Point of interest
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬
  • Banff, AB (YBA)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a hot tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Banff Caribou Lodge and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to manicures and pedicures, massages, or body treatments at Red Earth Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and yoga classes
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • 5.9 mi (9.4 km) from Lake Minnewanka and 12 mi (19.3 km) from Sunshine Village
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Caribou Lodge and Spa offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • A hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (765 square feet)
  • Meeting rooms - 2

Spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1357 out of 2509 reviews
Rating 8 - Good. 652 out of 2509 reviews
Rating 6 - Okay. 336 out of 2509 reviews
Rating 4 - Poor. 96 out of 2509 reviews
Rating 2 - Terrible. 68 out of 2509 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Th
Stayed 3 nights in Nov 2024

10/10 Excellent

Gill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cosy, warm, quiet and clean. Would recommend

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Close to the center. ROAM access
Stayed 1 night in Nov 2024

10/10 Excellent

Bria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick Macculloch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rowena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Aimee

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Practical and quaint. Loved the local toiletries in the room. Cozy Christmas decorations and warm lodge fireplace offered a warming atmosphere. Staff were very accommodating when we were traveling with our two kiddos and dog. However, staying on the main level would have been a little more ideal when travelling with pets. Hot tub area was a nice touch but was really crowded and the clorine was REALLY strong. Overall it was a nice stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed hiking in the beautiful mountains and dining options in Banff were fabulous. There are lots of variety and good gluten-free options. The spa was very relaxing. The hot tub was not an option as the amount of chemical in it made my ears burn as soon as we opened the door so.we did not use it at all
Stayed 3 nights in Nov 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been staying here for one weekend once a year for the past 5 years. It’s got everything I need
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

alicia

Stayed 3 nights in Oct 2024

4/10 Poor

Rowena

I didn’t know they’re having a maintenance, the pools were closed,
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Old and tired, VIP's beware
I have stayed at this property many times including holding a number of corporate Christmas party weekends over the years. This will be my last time staying at this property. The property is old and is in serious need of an update. The furniture is beat up, the TV is a Sharp Aquos for heavens sake. (Remember those from 2005) there is no AC and a lack of maintenance is apparant. The elevator was down once again and the one that was working sounded quite rough. Our room this time was on the 4th floor right in front of the hallway pressurization vent for the Make Up Air Unit. All we could smell was the smoke from the fireplace in the lobby being recycled and the howl from the motor (usually a sign of plugged filters) kept me from sleeping for 2 days. Despite all this (I am usually not one to complain about minor things) I am an Expedia VIP member and this hotel provides you with a $15 food credit per room per day. At check in I was told only that I couldn't use it on the last day. We had supper in the Keg on the second night and charged it to the room. Upon receiving my folio the credit was shown as a line item however not applied. When I asked at the desk for it to be applied I was told I could only use $15 of the 2 night credit as the $15 had to be used on the same calender day. No where including on the Expedia website is this disclosed nor in the hotel. This is very disingenuous, and another example of a bait and switch tactic so prevelant among VIP hotels lately.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Excellent on nearly every front. Two factors less than excellent- reception staff efficient but not as friendly or as informative as they could have been. And real shame only one lift working on last two days there.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is very limited, and also outside parking. You have to go back to the hotel early to be able to find parking inside the property.
Stayed 2 nights in Nov 2024

6/10 Okay

Timothy Mark

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

ma dulce ramos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and accommodating especially Farooq in the reception. The hotel has adequate parking space. A free 3 day pass for public transport is a good perk too.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ample underground parking. HUGE hot tub!
Stayed 2 nights in Nov 2024

4/10 Poor

Md. Yeasin

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, I am disappointed . I don’t think the room rate was worth it. The cleanliness can be rated as 0 . I saw stool stain on the commode. On the bed sheet there was stain of lipstick and don’t know what else!! I had to go to the front desk at least 3 times to change the key fobs as they were not working. The hot tub was dirty and there was not enough towel. Even the close the hot tub from Nov 17-20 and they even didn’t inform us earlier. The room was 300 Sq feet according to their website but 1/4 of the room was a wastage because of the structure. Only thing that we like was the bus pass . They provided us bus pass for 3 days. I won’t never recommend this hotel to my F&F and I will never go there !
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to downtown and had a few restaurants at walking distance. The hot pool was a good spot to relax after a day in the cold November air.
Stayed 2 nights in Nov 2024

10/10 Excellent

TREVOR, Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Experience
Stayed 1 night in Nov 2024

10/10 Excellent

Jiadong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay, a little bit far from town. Keg is in this property which is my favorite. Sauna and hot bath available. Overall good.
Stayed 4 nights in Nov 2024