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Banff Caribou Lodge and Spa

3.5 star property
VIP Access

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Caribou Lodge and Spa

Children’s play area – outdoor
Indoor pool
Point of interest
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪11 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪11 min walk‬
  • Banff Centre for Arts and Creativity
    ‪16 min walk‬
  • Banff, AB (YBA)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(79 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(52 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(48 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(31 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.
Banff Caribou Lodge and Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Victoria Glacier. Features include free WiFi in public areas and free self parking, plus a full-service spa. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Treat yourself to facials, body treatments, or manicures and pedicures at Red Earth Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests like the accommodations for the comfy beds, spaciousness, and overall comfort
  • 5.9 mi (9.4 km) from Lake Minnewanka and 12 mi (19.3 km) from Sunshine Village
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Banff Caribou Lodge and Spa offers its guests a full-service spa, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 2 meeting rooms are available. Event space at this hotel measures 765 square feet (71 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Banff Caribou Lodge and Spa. Free self parking is available.

This Banff hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking options include a garage
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: CAD 15.00-30.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Playground
  • Sauna
  • A hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (765 square feet)
  • Meeting rooms - 2

Spa

  • 6 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1326 out of 2465 reviews" "
Rating 8 - Good. 645 out of 2465 reviews" "
Rating 6 - Okay. 328 out of 2465 reviews" "
Rating 4 - Poor. 97 out of 2465 reviews" "
Rating 2 - Terrible. 69 out of 2465 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay, with a great spa. All the staff were friendly and the room was clean. Having The Keg as a dining option was also a bonus. I’d definitely come back
Stayed 1 night in Oct 2024

6/10 Okay

gemma

Stayed 3 nights in Sep 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, the hot tub was a blessing after all the hiking
Stayed 3 nights in Jun 2024

10/10 Excellent

Olivia Grace Di

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, especially enjoyed the spa. Planning to come back again!
Stayed 2 nights in Oct 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place great location
Stayed 2 nights in Oct 2024

4/10 Poor

Dana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Incredibly loud. Not sure who planned construction work at 4am on a Monday morning but it was terrible.
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful!
Stayed 4 nights in Oct 2024

8/10 Good

CARA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Just for consideration, a microwave added to the room appliances would be great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ke Xin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our vacation
I had a wonderful stay at this hotel. The front desk service was friendly, and the room was very clean, exceeding my expectations! It would be perfect if the tissue quality were a bit thicker. The hotel offers free shuttle to the town and Banff Gondola, and there's a bus stop right next door, making it very convenient to get around. Overall, we were very satisfied with our experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Stayed 4 nights in Sep 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming friendly staff, clean quiet rooms. Great restaurant, food and service
Stayed 1 night in Oct 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place to stay
We were given a room on what they called the first floor but it was partly underground. The entire floor reeked of the very strong odor of chlorine. I asked for a change of room and was given another room. My question is: Why were we given a room in the dungeon when there were other rooms available in the upper floors? The gentleman who signed us in needs to be trained in customer service. I was standing by the check-in counter for a few minutes and he did not even acknowledged my presence. When I approached the counter, he said he was not ready to assist me. What? He should have said: Good afternoon, I will be able to assist you shortly. Also, the pillows had a funky smell. There was no air conditioning so we opened the windows. The bathroom was clean though. I will not be staying here again. I will also tell my friends to book elsewhere when in Banff.
Stayed 1 night in Oct 2024

8/10 Good

Tarun, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 1 night in Oct 2024

10/10 Excellent

Parminder

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip Edward, Orangeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet did not work well in the room
Stayed 4 nights in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in close proximity of the bus station that could take you to the main shops downtown and the hotel provides a bus pass for you at check in. The room is somewhat clean, carpet was not clean inside the room nor the bathroom floor but otherwise good. Hotel staff were great and bery welcoming. Dining option at the hotel is great as well with a buffet breakfast option. I would stay there again.
Stayed 1 night in Oct 2024

4/10 Poor

Chinelo Sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not cleaned properly and has a bad smell. You can see dirt on the door and table in the room.
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and clean. The breakfast was delicious.
Stayed 1 night in Oct 2024

8/10 Good

Jill, Airdrie

Travelled with family
Liked: Cleanliness, amenities
Property was cozy and rustic.
Stayed 1 night in Oct 2024

10/10 Excellent

Danny, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. Clean, convenient, snd considerate. Would definitely stay again.
Stayed 3 nights in Oct 2024

6/10 Okay

Jaymin

Stayed 4 nights in Oct 2024

10/10 Excellent

Kamalpreet

Stayed 4 nights in Sep 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it was the starting point for a tour we were doing of Banff National Park, and it was delightful! The staff was very professional and courteous. The bathroom was spacious and the bed was comfortable. We enjoyed sitting on the tiny balcony after a day of exploring the park. The restaurant was quite good too. Highly recommend!
Stayed 2 nights in Oct 2024

10/10 Excellent

Moon Hee, Ridgefield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small, but staff are very friendly, and has a wonderful spa and sauna. Restaurant on-site is also nice. All in all, we enjoyed our stay here, and will stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay.
Stayed 1 night in Oct 2024