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Hotel Indigo Baltimore Downtown by IHG

4.0 star property

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Photo gallery for Hotel Indigo Baltimore Downtown by IHG

Exterior
Exterior
Reception
Exterior
Breakfast, lunch, dinner served; American cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
24 West Franklin Street, Baltimore, MD, 21201
  • Walters Art Museum
    ‪2 min walk‬
  • Peabody Institute of the Johns Hopkins University
    ‪2 min walk‬
  • Washington Monument
    ‪4 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Ground Floor

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Communications)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Mobility Accessible (Communications)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Mobility Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo Baltimore Downtown by IHG

Beaux Arts Baltimore hotel in Mount Vernon with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a business center, and conference space.
Hotel Indigo Baltimore Downtown by IHG offers 162 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Indigo Baltimore Downtown by IHG. During your stay, you're just a quick walk from Walters Art Museum. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Poets Cocktails & Eats
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Walters Art Museum and Peabody Institute of the Johns Hopkins University
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. A 24-hour fitness center, a library, and a vending machine are also featured at the business-friendly Hotel Indigo Baltimore Downtown by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Baltimore hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Poets Cocktails & Eats - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 14 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10.00-30.00 for adults and USD 10.00-30.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Poets Cocktails & Eats

Things to do

  • 24-hour fitness centre
  • Art gallery

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (4000 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 5.30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 for adults, and USD 10.00 to 30.00 for children
  • Self parking fee: USD 14 per day
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Baltimore Mt Vernon
Indigo Baltimore Downtown
Mount Vernon Hotel
Mount Vernon Hotel Baltimore
Vernon Hotel
Hotel Indigo Baltimore Mt Vernon
The Mount Vernon Hotel
Indigo Baltimore By Ihg
Hotel Indigo Baltimore Downtown
Hotel Indigo Baltimore Downtown by IHG Hotel
Hotel Indigo Baltimore Downtown an IHG Hotel
Hotel Indigo Baltimore Downtown by IHG Baltimore
Hotel Indigo Baltimore Downtown by IHG Hotel Baltimore

Hotel Indigo Baltimore Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 169 out of 1002 reviews
Rating 6 - Okay. 54 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was a wonderful experience. The only downside was the parking garage but we were only staying overnight so it wasn’t too much of a big deal.
Stayed 1 night in Nov 2024

10/10 Excellent

Adeleke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Kathleen

Liked: Staff & service
We were evacuated due to fire smoke on the floor below me. Ruined my whole day and was unable to do what I had planned. I checked out two days early because I was so freaked out. I was not offered any kind of compensation for this. They could have at least comped a night off

10/10 Excellent

Armon

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Alphonzo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Nov 2024

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities, room comfort
Good not great
Good. Beautiful place. Excellent service from the front desk, housekeeping, and especially security! Super roomy, comfy. Loved the hard floors in the room. So much cleaner. However, this is the only hotel I’ve ever stayed in that did not have a hair dryer in the bath. No creamers or stir sticks for in room coffee, and our coffee maker didn’t work anyway. These were problems for me, but I did not mention them to any staff
Stayed 3 nights in Nov 2024

8/10 Good

Jennifer

Stayed 4 nights in Nov 2024

10/10 Excellent

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
This hotel was beautiful, the rooms were great and the employees were all friendly. Will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we come to Baltimore, we stay at the Indigo! Awesome service and very comfortable rooms. We all slept great!
Stayed 1 night in Nov 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, comfortable beds, and nice bathrooms. Restaurant was very good too.
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home!
I came down to Baltimore to see my son perform at the Peabody Institute. I picked the hotel because of the convenient location--but wow, this is my new favorite place to stay. Very comfortable and chic--but the staff is what really makes the difference. Everyone went above and beyond to make us feel welcome, especially Veronica and Steven!
Stayed 1 night in Nov 2024

8/10 Good

Roderick

Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gentjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Clarise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
This is a lovely hotel and the service is lovely. I am always warmly welcomed. The rooms have always been spotlessly clean. This time around the soap dispenser in the shower was empty, but luckily, I brought my own.
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was attentive from the moment we arrived. Check-in was effortless. Huge thanks to Carleton and the whole night crew. Meal at Poets was amazing. Thank you Maris for your kindness.
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Are there friendlier people in the hotel business. Top notch service beginning to end
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Roxanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the food that was served in their restaurant Poets.
Stayed 3 nights in Nov 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cameron

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew K

Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay and would book this hotel again. It was a perfect location for me with easy walks to great restaurants.
Stayed 2 nights in Jul 2024

4/10 Poor

Ahmea

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024