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Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property

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Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby
Free daily full breakfast
Exterior
1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace
Lobby

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
120 E Lombard St, Baltimore, MD, 21202
  • Baltimore Convention Center
    ‪5 min walk‬
  • National Aquarium in Baltimore
    ‪7 min walk‬
  • Baltimore Inner Harbor Marina
    ‪13 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

  • 50 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior detail

Sonesta Hotel Baltimore Inner Harbor

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (446)
The price is €150
for 1 room
includes taxes & fees
31 Mar - 1 Apr
Sonesta Hotel Baltimore Inner Harbor

About this property

Comfort Inn & Suites Baltimore Inner Harbor

Hotel with free breakfast, a quick walk to Baltimore Convention Center
This smoke-free hotel features a fitness center, a business center, and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Comfort Inn & Suites Baltimore Inner Harbor. During your stay, you're just a quick walk from National Aquarium in Baltimore. You'll find features like free breakfast and free WiFi in public areas, plus a gym.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the beds and the helpful staff
  • Within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A fitness center, a vending machine, and laundry facilities are also featured at Comfort Inn & Suites Baltimore Inner Harbor.

This Baltimore hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 30 per night)
  • Cruise terminal shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2,497 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from March 10 2025 to April 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn & Suites Baltimore Inner Harbor offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 177 out of 1024 reviews
Rating 8 - Good. 120 out of 1024 reviews
Rating 6 - Okay. 181 out of 1024 reviews
Rating 4 - Poor. 194 out of 1024 reviews
Rating 2 - Terrible. 352 out of 1024 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nakeia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax
Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!!
Very bad experience. Will not stay here again. Security spent 30-45 mins screaming/banging on neighboring door at 2:30am. Once customer was kicked out of hotel, allowed customer to yell/scream outside for over an hour. Did not get any sleep, ended up leaving in the early am. Worst experience in recent memory.
Stayed 1 night in Dec 2024

2/10 Terrible

K.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T GO!!
HORRIBLE!!! Worst hotel ever. Freezing cold in room. Took two days to get warm!! TV service ridiculous..............TV in living area had limited viewing. TV in bedroom had no sound on MOST channels. Contacted desk multiple times with no response.
Stayed 3 nights in Dec 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Travelled with group
Disliked: Property conditions & facilities
Well located, but building is old and shows the signs. Parking is a pain, but I guess that's a function of the location. We were unable to find a stairwell that led to the lobby. The only ones we found led to emergency exit doors
Stayed 2 nights in Oct 2024

8/10 Good

Millicent

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms need a lot of TLC! The floors were were dusty and lifting, shower curtain had collapsed and the curtains resulting to water spreading all over the floor.
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay!
My trip was for business. I had a meeting with an important person through a Zoom call, and everything was adequate during my stay at Comfort Inn.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Stayed 1 night in Nov 2024

8/10 Good

Byron

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Upgrades needed, refund should be given!
1st room bed was broken. Second room door would not stay closed or lock and water leaking under lvp from one end of bedroom to other. When you walked on the floor water came out from under the pkanks.
Stayed 4 nights in Nov 2024

8/10 Good

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Stay
This was my first time in a while staying at a hotel. The last time I stayed at a hotel was back in 2015. Regardless, things were relatively easy to comprehend. Staff could be more jovial, but I learned not to expect too much from people anymore. Overall, not a bad stay for my first time at this establishment. I have another stay booked for next week. I need my time extended to 12:00 PM because of a meeting that's in a different time zone.
Stayed 1 night in Nov 2024

6/10 Okay

Hank

Stayed 1 night in Nov 2024

2/10 Terrible

Blair

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Ronald

Business traveller
No hear. Room was cold. I had to get the space heater from the receptionist downstairs in the lobby. Had to change rooms because the tv wasn’t working. In either of the rooms as I found out later. Rooms and hotel look NOTHING like the pictures on their advertisement. Smelled like weed on every floor I was on. Wouldn’t spend my $100 to sleep there again. Remember the old saying - you get what you pay for.
Stayed 1 night in Nov 2024

2/10 Terrible

Ogechi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
They have no heat There shower water is cold There lights are conking out and old the bathroom was very small , the staff very unprofessional, wouldn’t recommend did not like my stay don’t go here yall
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay and super clean
Stayed 1 night in Nov 2024

4/10 Poor

AMINAH

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The linens were clean, the front desk lady was nice, but the bathtub was disgusting. It needs renovating. The bathroom needs work. The floor was gross throughout the unit. I’m glad I showered before I came because I wasn’t going to shower in that tub. The bed was decent but the bedroom curtains could use better light blocking material. The walls of the bedroom need repairing; lots of dings, and missing paint. The inside of the elevator smelled like smoke and was really old with peeling paint everywhere. I checked in around 9pm and no one was at the front desk so I tried walking around because the sliding door was locked. Might want to put a sign to let people know they have to wait to get into the lobby if no one is at the front desk. I’m glad I only booked one night stay because I do not plan on staying there again.
Stayed 1 night in Nov 2024

8/10 Good

Khary

Liked: Cleanliness, staff & service, property conditions & facilities
The Lady at the front desk Keshia was very nice and professional, I like her personality. She did an awesome job.
Stayed 2 nights in Nov 2024

10/10 Excellent

Theodore

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

2/10 Terrible

Kyle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not a hotel snob by any stretch, I slept in the dirt in Afghanistan. This hotel was disgusting, the second I walked in it smelled like “a plant” in the lobby. The elevator is in shambles. The room had actual holes in the wall behind the toilet, mold in the shower, baseboards missing and the sheets smelled absolutely foul. I checked out immediately.
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Crystal, Brooklyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I loved the location of the property however the property itself needs renovating entirely. It is rundown.The room size was great however again it was dirty and rundown. The shower was nasty. The property reminded me more of a motel than a hotel. I would have rated the staff and service higher however we had an issue with hot water that first night and when we called down (using our cellphones as there is no in room phone) the person who answered told us to “let the water run” then hung up. We had tried that step prior to calling. I just don’t think that is how you should speak to guests. On a brighter note, the next time we called down about the hot water (we had zero) a different receptionist was more helpful and put in a ticket and maintenance fixed the issue a couple of hours later. All in all I did not enjoy my stay, I would never return, and I would warn others away from this property.
Stayed 4 nights in Nov 2024

2/10 Terrible

Sade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures are deceiving, literally holes in the wall in in the elevator as soon as you come in the room is so outdated like the thermostat was hanging off the wall. There were chips and holes in the shower in the bathroom. Everything just was so old the hallways were like outdated rugs. I wanted to leave so bad but we were only there for literally a couple hours to get rest and I couldn’t wait until the sun came up to check out we left literally at the crack of dawn don’t fall for the price or the pictures. Please go somewhere else if you want a great night sleep and a clean hotel. I will say the woman receptionist was really nice and welcoming. That was the only thing I can say that was great about this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Koran

Disliked: Cleanliness, property conditions & facilities
The up keep of the rooms are pretty old , like paint chipping in the bathrooms . Also the flies in the bathroom bothered me .
Stayed 1 night in Nov 2024

4/10 Poor

angeles

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A terrible place
the hotel building is in poor condition: carpet coming loose, dirt all overt he carpet, elevators with chunks of the paint on the floor, vents for AC/heat with missing parts and like they were never clean. Our bathroom’s vanity was falling to pieces, the caulking of the bath tub and sink were full of mold. Breakfast was all in paper plates, glasses,etc. We had muffins that were frozen solid. The clerk at the desk when we arrived was so unfriendly she hardly talked to us. Only good thing were the mattresses. But one of the beds was above a platform that was crushing and making a lot of noise. We thought it was going to break. The “decor” was non-existent
Stayed 1 night in Nov 2024