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Comfort Inn & Suites Baltimore Inner Harbor

3.0 star property

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Photo gallery for Comfort Inn & Suites Baltimore Inner Harbor

Lobby
Exterior
Free daily full breakfast
Lobby
1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Gym
  • Laundry
  • Pet-friendly
  • Air conditioning

Explore the area

Map
120 E Lombard St, Baltimore, MD, 21202
  • Baltimore Convention Center
    ‪5 min walk‬
  • Power Plant Live
    ‪6 min walk‬
  • National Aquarium in Baltimore
    ‪7 min walk‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, Multiple Beds, Non Smoking

  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Harbour View

  • 50 sq m
  • Harbor view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Sonesta Hotel Baltimore Inner Harbor

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (379)
The price is €113
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Sonesta Hotel Baltimore Inner Harbor

About this property

Comfort Inn & Suites Baltimore Inner Harbor

Hotel with free breakfast, a quick walk to Baltimore Convention Center
This smoke-free hotel features a fitness center, a business center, and conference space. Free full breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Comfort Inn & Suites Baltimore Inner Harbor offers 97 accommodations with coffee/tea makers and designer toiletries. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium satellite channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at Comfort Inn & Suites Baltimore Inner Harbor. During your stay, you're just a quick walk from National Aquarium in Baltimore. You'll find features like free breakfast and free WiFi in public areas, plus a gym.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Amenities include a business center, a meeting room, and conference space
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Within a 10-minute walk of Baltimore Convention Center and National Aquarium in Baltimore
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 2497 square feet (232 square meters) and includes conference space. A fitness center, a vending machine, and laundry facilities are also featured at Comfort Inn & Suites Baltimore Inner Harbor.

This Baltimore hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Off-site parking within 276 ft (USD 30 per night)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space (2497 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Free local calls
  • Free long-distance calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 30 per night (276 ft away)
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Comfort Inn & Suites Baltimore Inner Harbor offers transfers from the cruise terminal (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Brookshire Suites
Brookshire Suites BW Premier Collection Hotel Baltimore
Brookshire Suites Hotel
Brookshire Suites Hotel Baltimore's Inner Harbor
Brookshire Suites Baltimore's Inner Harbor Hotel
Brookshire Suites Inner Harbor Hotel
Brookshire Suites Inner Harbor
Brookshire Suites BW Premier Collection Hotel
Brookshire Suites BW Premier Collection Baltimore
Brookshire Suites BW Premier Collection

Comfort Inn & Suites Baltimore Inner Harbor Reviews

Reviews

5.2
Rating 10 - Excellent. 179 out of 1041 reviews
Rating 8 - Good. 121 out of 1041 reviews
Rating 6 - Okay. 183 out of 1041 reviews
Rating 4 - Poor. 202 out of 1041 reviews
Rating 2 - Terrible. 356 out of 1041 reviews

5.4/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay and super clean
Stayed 1 night in Nov 2024

4/10 Poor

AMINAH

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The linens were clean, the front desk lady was nice, but the bathtub was disgusting. It needs renovating. The bathroom needs work. The floor was gross throughout the unit. I’m glad I showered before I came because I wasn’t going to shower in that tub. The bed was decent but the bedroom curtains could use better light blocking material. The walls of the bedroom need repairing; lots of dings, and missing paint. The inside of the elevator smelled like smoke and was really old with peeling paint everywhere. I checked in around 9pm and no one was at the front desk so I tried walking around because the sliding door was locked. Might want to put a sign to let people know they have to wait to get into the lobby if no one is at the front desk. I’m glad I only booked one night stay because I do not plan on staying there again.
Stayed 1 night in Nov 2024

8/10 Good

Khary

Liked: Cleanliness, staff & service, property conditions & facilities
The Lady at the front desk Keshia was very nice and professional, I like her personality. She did an awesome job.
Stayed 2 nights in Nov 2024

10/10 Excellent

Theodore

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

2/10 Terrible

Kyle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not a hotel snob by any stretch, I slept in the dirt in Afghanistan. This hotel was disgusting, the second I walked in it smelled like “a plant” in the lobby. The elevator is in shambles. The room had actual holes in the wall behind the toilet, mold in the shower, baseboards missing and the sheets smelled absolutely foul. I checked out immediately.
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Crystal, Brooklyn

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I loved the location of the property however the property itself needs renovating entirely. It is rundown.The room size was great however again it was dirty and rundown. The shower was nasty. The property reminded me more of a motel than a hotel. I would have rated the staff and service higher however we had an issue with hot water that first night and when we called down (using our cellphones as there is no in room phone) the person who answered told us to “let the water run” then hung up. We had tried that step prior to calling. I just don’t think that is how you should speak to guests. On a brighter note, the next time we called down about the hot water (we had zero) a different receptionist was more helpful and put in a ticket and maintenance fixed the issue a couple of hours later. All in all I did not enjoy my stay, I would never return, and I would warn others away from this property.
Stayed 4 nights in Nov 2024

2/10 Terrible

Sade

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures are deceiving, literally holes in the wall in in the elevator as soon as you come in the room is so outdated like the thermostat was hanging off the wall. There were chips and holes in the shower in the bathroom. Everything just was so old the hallways were like outdated rugs. I wanted to leave so bad but we were only there for literally a couple hours to get rest and I couldn’t wait until the sun came up to check out we left literally at the crack of dawn don’t fall for the price or the pictures. Please go somewhere else if you want a great night sleep and a clean hotel. I will say the woman receptionist was really nice and welcoming. That was the only thing I can say that was great about this hotel.
Stayed 1 night in Nov 2024

2/10 Terrible

Rachael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Koran

Disliked: Cleanliness, property conditions & facilities
The up keep of the rooms are pretty old , like paint chipping in the bathrooms . Also the flies in the bathroom bothered me .
Stayed 1 night in Nov 2024

4/10 Poor

angeles

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
A terrible place
the hotel building is in poor condition: carpet coming loose, dirt all overt he carpet, elevators with chunks of the paint on the floor, vents for AC/heat with missing parts and like they were never clean. Our bathroom’s vanity was falling to pieces, the caulking of the bath tub and sink were full of mold. Breakfast was all in paper plates, glasses,etc. We had muffins that were frozen solid. The clerk at the desk when we arrived was so unfriendly she hardly talked to us. Only good thing were the mattresses. But one of the beds was above a platform that was crushing and making a lot of noise. We thought it was going to break. The “decor” was non-existent
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

madison

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken items in the room, outdated, not very clean
Stayed 1 night in Nov 2024

8/10 Good

scott

Traveled with family for concert. Excellent location. Great dining options near by and easy to walk to. Breakfast included, great options for all. Outdated rooms but did the job!
Stayed 1 night in Nov 2024

10/10 Excellent

sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bkft view on top floor was very nice.
Stayed 1 night in Nov 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities, room comfort
Check in didn’t have room ready for 3 pm- and had no idea when it would be ready. Room was disgusting and in awful condition.
Stayed 1 night in Nov 2024

2/10 Terrible

jason

Disliked: Staff & service, property conditions & facilities
Arrived to check in at 3:45. Was told to wait a couple minutes by a gentleman. 15 minutes pass and I hear a woman working here arguing with customers because they were here at 2:30 to check in and check in isn’t until 3. It was after 4 and still no rooms available. She was telling people how they cant expect a room after being sold out last night. I never got in my room until almost 5. Will never stay again.
Stayed 1 night in Nov 2024

8/10 Good

Anne Marie

Old and outdated. Mattress rolled into the middle. Floor was dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Experience
Stayed 1 night in Oct 2024

4/10 Poor

Carol

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs to be updated starting with the elevators
Stayed 1 night in Oct 2024

8/10 Good

Carmen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money
Stayed 3 nights in Oct 2024

6/10 Okay

Brian

Stayed 1 night in Oct 2024

6/10 Okay

Jacob

Business traveller
Disliked: Property conditions & facilities
it got the job done but I would say the place needs some attention to detail. there are several cosmetic opportunities for the site as a whole. the entry way, the elevators, the hallway, the room. the facility just seems like it needs a makeover and some utility updates.
Stayed 2 nights in Oct 2024