Häcker's Grand Hotel Bad Ems

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar

Pool

Parking available

Breakfast included

Spa

Gym

Explore the area

Römerstraße 1-3, Bad Ems, RP, 56130

Lahn Hiking Trail
1 min walk
Emser Therme
13 min walk
Marksburg Castle
16 min drive
Mainz (QFZ-Mainz Finthen)
66 min drive

Room options

Double Room, Mountainside

Sleeps 3
1 Double Bed

Minibar, in-room safe, desk, soundproofing

Single Room

Sleeps 1
1 Twin Bed

Single Room, Mountainside

Sleeps 1
1 Twin Bed

Double Room

Sleeps 3
1 Double Bed

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

6 Jan - 7 Jan

About this property

Riverfront hotel with a full-service spa and free breakfast

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Continental breakfast is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.

Häcker's Grand Hotel Bad Ems offers 106 accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including Ayurvedic.

During your stay at Häcker's Grand Hotel Bad Ems, you're just a quick walk from Nassau Nature Park. Free breakfast, free train station pick-up service, and a full-service spa are available.

Free continental breakfast offered
Enjoy international cuisine while dining at Benedetti
WiFi for a fee
Valet parking available for a fee
Take a swim in the indoor pool
Indulge with massages, body scrubs, or Ayurvedic treatments at the spa
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Onsite recreation includes a 24-hour gym, a steam room, and a sauna
Steps from Nassau Nature Park and Lahn Hiking Trail
Free train station pick-up shuttle service
Pets welcome for a fee (restrictions apply)

Häcker's Grand Hotel Bad Ems offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is available in public spaces for a fee.

Event space at this hotel measures 682 square feet (61 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the family-friendly Häcker's Grand Hotel Bad Ems. For a fee, parking is available.

This 4-star Bad Ems hotel is smoke free.

Guests are served free continental breakfast.

Benedetti - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Ritas Cafe Bar Arkade - Onsite bar.

24-hour room service is available.

Languages

English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

Available in all rooms: WiFi (EUR 0 per day)
In-room WiFi speed: 25+ Mbps
Available in some public areas: WiFi (EUR 0 per day)

Parking and public transport

Valet parking on site (EUR 15.00 per night)
Wheelchair-accessible parking available
Free train station pick-up shuttle

Food and drink

Free continental breakfast
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Restaurants on site

Benedetti
Ritas Cafe Bar Arkade

Things to do

24-hour fitness centre
Arcade/games room
Bike rentals
Billiards/pool table
Full-service spa
Indoor pool
Mini golf
Playground
Sauna
Steam room

Family friendly

Arcade/games room
Free cots/infant beds
Indoor pool
Laundry facilities
Mini golf
Playground
Rollaway/extra beds (surcharge)
Soundproofed rooms

Conveniences

Banquet hall
Lift
Front-desk safe
Library
Newspapers in reception
Vending machine

Guest services

Concierge services
Daily housekeeping
Dry-cleaning service
Front desk (limited hours)
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Business services

Conference space (682 square feet)
A meeting room

Outdoors

Garden
Pool sunloungers
Terrace

Spa

4 treatment rooms
Ayurvedic treatments
Body scrubs
Body treatments
Facials
Massages
Massage/treatment rooms
Sauna
Hot tub

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift

Smoke-free property

Room amenities

Bedroom

Bed sheets
Ceiling fan
Free cots/infant beds
Heating
Rollaway/extra beds (surcharge)

Bathroom

Dressing gowns
Bath or shower
Bidet
Free toiletries
Hairdryer
Private bathroom
Towels

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Electric kettle
Free bottled water
Minibar

Desk
Iron/ironing board (on request)
Safe
Slippers
Soundproofing

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in fee: EUR 45

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 45

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 10:00 PM

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets: EUR 12 per pet, per night
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for EUR 45.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for in-room wireless internet: EUR 0 per day (rates may vary)
Fee for wireless internet in public areas: EUR 0 per day (rates may vary)
Valet parking fee: EUR 15.00 per night
Pet fee: EUR 12 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 45 (subject to availability)
Late check-out fee: EUR 45 (subject to availability)
Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Häcker's Grand Hotel Bad Ems offers transfers from the train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hacker's Grand Bad Ems Bad Ems

Häcker's Grand Hotel Bad Ems Hotel

Häcker's Grand Hotel Bad Ems Bad Ems

Häcker's Grand Hotel Bad Ems

Häcker's Grand Hotel Bad Ems Hotel Bad Ems

Häcker's Grand Hotel Bad Ems Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Mary Lou

22 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restorative

Beautiful reminder of grand spa style with wonderful thermal springs pool.

Stayed 2 nights in Jun 2024

8/10 Good

FRANK

Business traveller

29 Jan 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property with nice, tastefully detailed interior. Some rooms can be on the small side but are sufficient. Everything is nicely detailed. The sauna spa is good and you have choices. Not every choice was up to my preference but overall it was very good. The saunas are beautifully detailed and that adds to a special experience. The breakfast is very good with great panoramic seating. The coffee stood out as very drinkable. One thing I noticed, and it may just be that morning, there was a lingering cigarette smell in the breakfast area. As if smoking was allowed in a nearby room. The lobby had also an intense smell of some sort of incense which reminded me of these supermarket plug-ins. If you work there every day you will suppress the smell / intensity but as a guest it was a bit overpowering. The balconies on the Lahn side have an enjoyable view

Stayed 1 night in Jan 2024

10/10 Excellent

Ian

14 Aug 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

6/10 Okay

Suzanne

Travelled with partner

29 Jul 2022

Liked: Cleanliness

This hotel felt like a ghost town. Big and probably stately in its day, it’s now a vestige of the past clinging on for survival. We enjoyed our stay in BadEms due to a lovely cafe in front of our hotel (unrelated) that was along the river, a great thermal bath complex run by the city (six blocks down the road, and a fun restaurant up the waldbahn funicular down the street called Bismarck. The breakfast at the hotel was very nice but the spa area is small for the size of the hotel and not very inviting.

Stayed 3 nights in Jul 2022

10/10 Excellent

Natalia

29 May 2022

Stayed 2 nights in May 2022

2/10 Terrible

Irit

19 Oct 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel with Wirtshof service

Once upon a time there were Kaisers who liked to stay in huge, overly decorated, dark rooms with a retinue of servants at their beck and call, fulfilling any of wish a grand hotel like this was able to supply. Today these are mainly nostalgic rheumatic pensioners. We were looking forward to a three night stay with the amenities a "Grand" hotel would be expected to provide. The place was far from full, but is greatly understaffed. My husband has a back problem and the reception clerk was the only one available to help with our bags. One of the room's chairs was broken and husband almost broke his neck leaning backwards and hitting the floor. Room was humming with all kinds of machinery noises, TV was not working, no Do Not Disturb sign - made one on the back of a laundry list (no stationery in the room), but the maid did not understand and woke us up to inquire what the sign meant. Reception (only there until 10PM) promised to fix chair and TV the following morning (no maintenance or housekeeping after 6PM) but did not until further complaints in the evening. Shower was out of soap (no toiletries supplied) but for some bathroom cleaning spray left lying on the shelf. Average age of hotel guests is around 70, but showers are slippery and have no safety handholds. We did not use the spa and have no comments. Breakfast is ample and diverse, but again, understaffed. In light of Climate Change and Global Warming it is worth noting that the Hacker Grand Hotel is not airconditioned.

Stayed 3 nights in Oct 2021

8/10 Good

M.J. Boon van

1 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2021

4/10 Poor

Roger

26 Feb 2020

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Nein Danke aber es richtig schön mit niveau ambian

HORRIBLE (SCHLECHT) experience. PROS: Friendly and courteous staff CONS: #1Cockroach (Kakerlaken im schlaffzimmer) #2 Loud (laut) Dripping noise from radiator (Heizung tropfen laut) around 3 a.m. and other mechanical noises emanating from elsewhere in building. #3 Dried dog food on bedroom floor (getrocken Hund lebensmittel im schlaffzimmer

Stayed 1 night in Feb 2020

10/10 Excellent

Krista

Business traveller

17 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Area Work Trip

I was in the area for a work trip. I surprisingly enjoyed my time at this hotel and would return. The decor in the rooms is dated but clean and the shower leaks all over the floor (the cleaning crew was good at cleaning this up). The wifi only works well in some parts of the hotel. The hotel is older but it has that old style charm that you just have to understand walking in the door. The breakfast is delicious with multiple options (eggs- scrambled and boiled, made to order omelets, cheese and meats, fresh breads and pastries, yogurts and fresh fruits fresh squeezed juice, nuts and oatmeal, sparkling wine for mimosas, etc.) and included in the rates. The Spa/ Sauna area was a great plus and helped to relax after a long day although it closes at 8pm. The restaurant was okay food but overpriced. There are several restaurants in the area that are much better/ reasonably priced.

Stayed 5 nights in Sep 2019

8/10 Good

Hans

12 Sept 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner

19 Jul 2019

Liked: Cleanliness, property conditions & facilities

The whole area felt like a pensioners retreat-many hospitals in area that seem to be for treatmrnt of age related osteopath problems. Hotel restaurant boring-dinner over by 8.30pm on the whole and expensive for what it is. Very little to do in bad ems itself bar hiking but neither the hotel nor tourist info centre could provide hiking maps. Generally too sleepy a place for anyone under about 70 years of age.

Stayed 2 nights in Jul 2019

10/10 Excellent

Peter

25 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hoping to return

We wholly enjoyed our stay at this historic, classic hotel. It was especially nice that the spa facilities were in-house, extensive. and spacious.

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

7 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property. Very elegant. Spacious. The heating system, while functional, is rather antiquated.

Stayed 6 nights in Oct 2018

10/10 Excellent

John, Virginia Beach

21 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities

This facility is historic, although completely up to date, and the spa and thermal spring were both amazing. The finishes in the spa and hotel in marble and granite are fit for a king, and in fact Kaiser Wilhelm I made the Hacker his summer residence for many years in the latter part of the 19th century. The current owner has obviously made large capital improvements in this facility and the staff here was very helpful and accommodating. I don’t think current descriptions of this hotel really describe how wonderful it is, or the quality of its spa. We couldn’t have enjoyed it more!

Stayed 3 nights in Oct 2018

8/10 Good

Hareth

13 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Stayed 5 nights in Aug 2018

10/10 Excellent

Mark

1 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top quality facility with service to match.

The overall facility was spectacular, with a very nice wellness area that included saunas, pool and hot tubs. The breakfast buffet was also great, with a large selection of items including an omelette bar.

10/10 Excellent

Jean Chii

12 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2018

8/10 Good

Martin

24 Oct 2017

Liked: Cleanliness, property conditions & facilities, room comfort

The Grand Budapest Hotel in Bad Elms Germany.

The Grand Budapest Hotel. But in Bad Elms. It's like out of the movies, with all the elegance and trappings of a 1930's hotel. Even the manager is Hungarian, who helps the old ladies all covered in makeup and furs to their cars. The food is not great, but it's typical of the area, the resteraunt is in the same style as the rest of the hotel and worth going to just for trappings and the view. The bar, I have never in my life seen such large drinks, gin and tonic is 90% gin and 10% tonic. A rum in a brandy glass and they have a good selection of Latin American rums was a good measure. The bar has a novel horse race track that keeps you fascinated for while. The bar man a generous host. I would go back to the Grand Budapest hotel of Bad Elms, dress in character, and look for the bell boy, he must be there somewhere.

Stayed 1 night in Oct 2017

10/10 Excellent

Richard

28 Sept 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

20 May 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Spa Hotel

The hotel was very nice. The only issue we had was with the bed. It was very hard and not comfortable at all. I loved the spa amminties and the old world feel of the place.

6/10 Okay

Theresa

4 Oct 2016

Liked: Property conditions & facilities

Disliked: Room comfort

Poor value for money.

Disappointing stay. Reservations had no record of our booking. Room was noisy and smelly due to proximity to kitchen and ventilation systems. Poor value for money.

10/10 Excellent

Verified traveller

16 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

1 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a fantastic hotel with luxury spa facilities (non-German speakers should however be aware that those mixed-gender and textile-free). Charging extra for credit card payments in a way contributes to the out-of-this time atmosphere.

6/10 Okay

Steve, Brisbane

2 Oct 2015

Liked: Cleanliness, room comfort

Luxury hotel misses the mark

The hotel and its fittings and furniture have been restored to the glory it had in the days of European royalty and aristocracy. Everything is gold and tapestry, and attracts an older clientele. But the operation of the hotel fall far short of satisfactory, despite the high rates charged. The restaurant performance left much to be desired, with fancily presented food, but not not at all appetizing. It is hard to believe that smoking is still permitted in the only bar in the hotel, and that area simply stank of smoke, even when empty early in the morning.

6/10 Okay

SK, London

23 Sept 2015

Liked: Cleanliness, staff & service, room comfort

Clean, well maintained but dated.

Pros: beautiful location, friendly staff, good amenities, it was the only hotel at short notice near Koblenz where I had to go. Cons: terrible wifi signal in room 350 (found a free hotspot so used this), shower drainage didn't work so flooded the room (cleaners were excellent), room looked very dated (lots of beige and gold, not my thing!), safe didn't work (I had a car so took valuables with me), don't accept Amex and there was a 5 Euro charge to use a UK Visa debit.