Tru By Hilton Austin NW Arboretum, TX

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Terrace/patio
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Breakfast area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    3 min drive
  • Apple Inc.
    5 min drive
  • Museum of Ice Cream
    6 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    22 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Austin NW Arboretum, TX

Hotel in Austin with a fitness center and a 24-hour front desk
Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Self parking is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru By Hilton Austin NW Arboretum, TX. During your stay, you'll be close to Apple Inc.. Enjoy features like free self parking, plus a gym and a business center.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from University of Texas at Austin and 14 minutes from Sixth Street
  • Dogs welcome for a fee
There's an onsite business center. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Austin hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Hardwood flooring in room
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • iPod dock
  • Netflix
  • Premium channels
  • Streaming services

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 371 out of 498 reviews" "
Rating 8 - Good. 78 out of 498 reviews" "
Rating 6 - Okay. 27 out of 498 reviews" "
Rating 4 - Poor. 11 out of 498 reviews" "
Rating 2 - Terrible. 11 out of 498 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mayra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, friendly staff, updated..only thing missing is a pool
Stayed 2 nights in Aug 2024

10/10 Excellent

Romi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very reasonably priced. Rooms are clean. Staff is friendly and accommodating. The only one negative I have is , we asked for the room to be cleaned and it wasn’t. This only happened once and will not keep us from staying again. We were there 7 nights and we frequently stay there when in Austin 4-5 times a year.
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, the stay was great. Convenient location, new facilities, friendly staff, reasonable price. All one could hope for in a hotel.
Stayed 4 nights in Aug 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great smelling towels.
Stayed 1 night in Aug 2024

10/10 Excellent

David, Mission Viejo

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Romi

Stayed 4 nights in Aug 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Room was great except the AC unit was really noisy. Friendly staff, good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Staci

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Alicia, El Paso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean quite area
Stayed 2 nights in Aug 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Remeil

Stayed 1 night in Aug 2024

10/10 Excellent

Dezzaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ASHRAF

Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Stayed 2 nights in Jul 2024

10/10 Excellent

pei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Gilbert

Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Liked: Property conditions & facilities
Breakfast was meh but liked everything else
Stayed 1 night in Aug 2024

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Amber

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here twice this year. It’s very clean, comfortable beds, good coffee, and a great location. For the price, you can’t beat this place.
Stayed 1 night in Aug 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024