If I were rating this property on the building alone, it would be 3/5, but the hosts' communication was so amazing that it made up for some of the issues we faced!
The property seems to be an older-built structure and the hosts have done a fairly good job with what they have to work with. That said, the floors are not level - noticeably so - and it was distracting and could be a hazard for some, depending on mobility.
The kitchen did not have an adequate amount of dishes, in our opinion, especially given the quasi-pandemic situation and our inclination to eat in.
The hallway bathroom had hot water issues. The main bathroom had no issues with producing hot water, but we could not get hot water to come out of the hallway shower.
Our final issue was with pillows - there was a sufficient number of pillows, but not a variety of pillow thicknesses/densities. The pillows were all very thick and firm - great for side sleepers, but back and stomach sleepers won't have many options for comfortable sleeping.
Again, the issues discussed with the host - namely the hot water - were acknowledged and handled extremely quickly.