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VR Queen Street - Hotel & Suites

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for VR Queen Street - Hotel & Suites

Standard King Room | Private kitchen
Premier King Room
Front of property
50-inch Smart TV with digital channels, TV, streaming services
View from room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Parking available

Explore the area

Map
401 Queen Street, Auckland, 1010
  • Queen Street Shopping District
    1 min walk
  • University of Auckland
    4 min walk
  • Auckland Town Hall
    5 min walk
  • Auckland (AKL-Auckland Intl.)
    26 min drive

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Compact Single Room

Compact Single Room

Compact Single Room

  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Two-Bedroom Suite

Two-Bedroom Suite

Two-Bedroom Suite

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for One-Bedroom Suite

One-Bedroom Suite

One-Bedroom Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

VR Queen Street - Hotel & Suites

Eco-certified Auckland hotel in Auckland Central Business District with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Change of towels is available on request.
VR Queen Street - Hotel & Suites offers 80 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
VR Queen Street - Hotel & Suites's great location gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Shopping District. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Latitude 36
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Within a 15-minute walk of Sky Tower and SkyCity Casino
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified VR Queen Street - Hotel & Suites. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Latitude 36 - This restaurant specializes in Modern European cuisine and serves breakfast and dinner.
Bar Latitude 36 - This lobby lounge specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 40 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 40 for adults and NZD 20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Latitude 36
  • Bar Latitude 36

Things to do

  • Bike tour information
  • Bike parking

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (215 square feet)
  • A meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Streaming services

Food and drink

  • Cleaning supplies
  • Electric kettle
  • Free tea bags/instant coffee
  • Freezer
  • Microwave
  • Fridge
  • Toaster

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.15 percent for credit card payments
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for NZD 50 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Covered self parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 50 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

VR Queen Street Limited
VR Queen Street Limited Auckland
VR Queen Street Hotel Auckland
VR Queen Street Hotel
VR Queen Street Auckland
VR Queen Street
VR Queen Street Auckland New Zealand
VR Queen Street Hotel Suites
Vr Queen & Suites Auckland
VR Queen Street Hotel Suites
VR Queen Street - Hotel & Suites Hotel
VR Queen Street - Hotel & Suites Auckland
VR Queen Street - Hotel & Suites Hotel Auckland

VR Queen Street - Hotel & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 373 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 143 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a good position for our requirements but be aware if you require parking you need to pre book or park in the parking station across the road, both you have to pay for, check your bed configuration especially if you’re 2 couples, we had 1 king bed & 2 singles.
Stayed 2 nights in Sep 2024

8/10 Good

Carolyn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

han man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is good . Room is small but very clean and comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

K

Stayed 1 night in Sep 2024

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at VR! The staff were amazing and the two bedroom suite was very good value for money.
Stayed 1 night in Sep 2024

6/10 Okay

Jonathan

Stayed 1 night in Aug 2024

6/10 Okay

stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Bit disappointing that the 'free' wifi was only 10mb, also parking was full even though I messaged more than 24hrs before to arrange (no reply) Good spacious room with 2 seperate breeding with was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, handy to Queen St, K' Rd and public transport
Stayed 1 night in Sep 2024

4/10 Poor

Wayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
socks from previous customer, tell the counter but nothing been done. no opening window, air conditioning and bathroom fan not work, so poor air condition, have to open the front door get some fresh air.
Stayed 2 nights in Sep 2024

10/10 Excellent

C

Stayed 1 night in Sep 2024

8/10 Good

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet although it’s in the city and they let us park beyond our check out time coz we had a graduation ceremony to attend - we did pay for the parking but it was ok.
Stayed 1 night in Sep 2024

10/10 Excellent

Marianella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in VR Queen Suites is very convenient, very near to dining, shopping and city center.
Stayed 4 nights in Sep 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was convenient and close to everything. Nice clean rooms and helpful staff.
Stayed 3 nights in Sep 2024

4/10 Poor

Donna

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Told reception about our shower and it didn’t get sorted. Water poured everywhere (mostly outside it) which was dangerous for my elderly mother. Also no Sky etc only simple tv 1,2,3 etc had to use own networks off cell which would not always be useful for everyone for the price you pay to stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff and easy parking
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Quirino Jr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Nilesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking at the site but paid parking available across the road. Facilities and room was great.
Stayed 1 night in Aug 2024

8/10 Good

Gillian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The carpet in the room needed a clean. The king size bed was wonderful
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and everything was clean and professional but it would’ve just been nice if there was a gym a sauna a spa and a pool apart from that it was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy well priced and central
Stayed 1 night in Aug 2024

8/10 Good

Neil

Travelled with partner
Liked: Amenities
Great location; car park full so had to park outside; smell on 3rd floor corridor ? from cleaning products. Maybe consider different product.
Stayed 1 night in Aug 2024