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The Quadrant Hotel & Suites

4.0 star property

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Photo gallery for The Quadrant Hotel & Suites

View from room
Premier Two-Bedroom Apartment
Exterior
Lobby sitting area
Classic One-Bedroom Apartment | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
10 Waterloo Quadrant, Auckland, 1001
  • University of Auckland
    ‪3 min walk‬
  • Sky Tower
    ‪12 min walk‬
  • Auckland Ferry Terminal
    ‪13 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Penthouse Apartment

Penthouse Apartment

Penthouse Apartment

  • Sea view
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Two-Bedroom Apartment

Premier Two-Bedroom Apartment | Private kitchen

Premier Two-Bedroom Apartment

  • 66 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Queen Studio

Deluxe Queen Studio

Deluxe Queen Studio

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two-Bedroom Apartment

Executive Two-Bedroom Apartment

Executive Two-Bedroom Apartment

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier One-Bedroom Apartment

Premier One-Bedroom Apartment

Premier One-Bedroom Apartment

  • 43 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic One-Bedroom Apartment

Classic One-Bedroom Apartment

Classic One-Bedroom Apartment

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

The Quadrant Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and conference space. Change of towels is available on request.
The Quadrant Hotel & Suites offers 95 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access. 42-inch Smart televisions come with premium cable channels, first-run movies, and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Quadrant Hotel & Suites. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from University of Auckland and 12 minutes by foot from Sky Tower
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified The Quadrant Hotel & Suites. For a fee, parking is available. A complete renovation of The Quadrant Hotel & Suites was completed in April 2021.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 9:30 AM.
Quad Kitchen - This restaurant serves breakfast and dinner. A children's menu is available.
Quad Bar - This bar serves dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (NZD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Quad Bar
  • Quad Kitchen

Things to do

  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Toaster

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3.15 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 40 for adults and NZD 20 for children
  • Airport shuttle fee: NZD 36 per person (one-way)
  • Airport shuttle fee per child: NZD 36 (one-way)
  • Covered valet parking fee: NZD 40 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 3.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
The Quadrant Hotel & Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Quadrant
Quadrant Auckland
Quadrant Hotel
Quadrant Hotel Auckland
The Quadrant Hotel And Suites Auckland New Zealand
The Quadrant Hotel Suites
The Quadrant Hotel Suites
The Quadrant & Suites Auckland
The Quadrant Hotel & Suites Hotel
The Quadrant Hotel & Suites Auckland
The Quadrant Hotel & Suites Hotel Auckland

The Quadrant Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 175 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Place was spacious and comfy. Check in was 3pm but room wasn’t ready when we arrived. Shower door was broken and drain was partially blocked - only downside to a comfy room with plenty of space
Stayed 1 night in Jan 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities
At the time of stay the building seemed to be undergoing renovation. I’m sure once completed it will be amazing. Staff were wonderful.
Stayed 2 nights in Jan 2025

6/10 Okay

Ama

Liked: Amenities, property conditions & facilities
There's no flexibility or good service. Not customer friendly. Dame breakfast every morning no creativity or variety.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a central location

Our apartment was perfect for helping us settle into Auckland. The bed was really spacious and very comfy, and the kitchen facilities were exactly what we needed. The washing machine was very useful too! We enjoyed using the gym downstairs, but the sauna and hot tub did not seem to be in use (perhaps they are sometimes though). The location was perfect, really central for just walking into the CBD. We really enjoyed our stay here!
Stayed 3 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate busy hotel in a good location - walk to the city centre via some back lane/ alley ways. Staff are friendly and helpful
Stayed 2 nights in Dec 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Nice stay & staff! could use a paint touch up

Overall it was a fine stay, would stay again. Housekeeping were absolutely delightful - we needed a king bed split to two singles and the attendant assured us we werent inconveniencing him. It was a bit odd that the two front desk people i asked both said "i dont think we can do that," at first. When i assured that it really looked possible then someone came up. But we did have to ask twice...they were not rude but did need gentle convincing. Lots of wear and tear, marks on the floor, washing machine and walls. But the beds were super comfy and they had a baby cot for us. And the marks werent noticeable after we were there for a bit. Really didnt matter to us, but if you are looking for pristine, thats not the case here. Amazing view from level 23, bay view side!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top View

Clean and tidy. Top floor apartment overlooking an easterly direction. However, the washing machine failed to work, was the only blip.
Stayed 5 nights in Dec 2024

4/10 Poor

Jayden

Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always sat because of the location and view
Stayed 3 nights in Dec 2024

8/10 Good

Edel

Liked: Staff & service
Smart TV is very handy room was updated and bright and compact for one traveller staff but fear harbour views and went out of their way to park the car washer a d dryer a big bonus but I had to push my own trolley to the room I liked the Christmas theme and music at reception created a holiday mode. only disappointment was toilet cleaner could be more thorough
Stayed 6 nights in Dec 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
Great location, close to lots of places in the city. Room was ok very good having a washing machine available
Stayed 3 nights in Dec 2024

2/10 Terrible

Karly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Geoff

Business traveller
Liked: Property conditions & facilities
Quiet. Rooms just big enough
Stayed 1 night in Dec 2024

8/10 Good

Davy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable for family of 5. But 2 toilets would have been good. Kitchen cabinets a little tattered.
Stayed 1 night in Dec 2024

6/10 Okay

David, Wellington

Business traveller
Liked: Cleanliness
The property was cheap enough, and clean, but the bed was one of the more uncomfortable you will have in a hotel. It was well worn with no comfort. I like a firm bed, but this was beyond firm - it was worn out. Check-in was a bit random. The Ts and Cs to sign where not readable as the printer wasn't working but they insisted I sign it anyway (which I did, because who reads the Ts and Cs anyway), but overall tardy. Happy hour in the little bar was good. A genuine happy hour with discounted drinks.
Stayed 2 nights in Nov 2024

6/10 Okay

Zaw

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

alison

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Would recommended staying here

We got an upgrade, totally unexpected. View was fabulous and cannot fault the room. Shower was great, always important. Staff was lovely , very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 3 nights in Oct 2024

6/10 Okay

DEE

Travelled with partner
Disliked: Property conditions & facilities
I liked the convenience but the room was old and dated and the bathroom was tiny and the water pressure on the shower was a drizzle. would probably not come again
Stayed 1 night in Nov 2024

6/10 Okay

Deanne

Liked: Staff & service
The apartment was clean and tidy. Currently under construction so the lifts were barely operational. Good location. Lack of on site parking
Stayed 2 nights in Nov 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely people who work there. It was very nice to be upgraded so didn't have to share bed with my Daughter. 🤗
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The Philippine staff contributed greatly to the overall success of the hotel. Their welcoming attitude and kind helpful attitude made the stay a great pleasure. They when out of their way to ensure that the guests were well taken care of. They are a true asset to this fine hotel.
Stayed 4 nights in Nov 2024

6/10 Okay

Greg

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Great Location. Room was dirty. Had to wait ages for the one of three lifts working. Key card on the lift wasn't working. Had to wait 15 mins for the valet to return our vechile
Stayed 1 night in Nov 2024