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SkyCity Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SkyCity Hotel

Exterior
Property amenity
Front of property
Children’s activities
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Queen Street Shopping District
    ‪4 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

9.4 out of 10
Exceptional
(136 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

9.2 out of 10
Wonderful
(77 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

The Grand by SkyCity

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1407)
The price is €215
for 1 room
includes taxes & fees
1 Feb - 2 Feb
The Grand by SkyCity

About this property

SkyCity Hotel

Luxury Auckland hotel in Auckland Central Business District with 11 restaurants
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (NZD 35 per day)
  • Secured covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Andy's Burger & Bar
  • Orbit
  • Fortuna
  • Federal Deli
  • MASU

Things to do

  • Fitness centre
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 131
  • Grab bar in shower
  • Shower grab bar height (centimetres): 90
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Casino
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • iPod dock
  • Films for purchase

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 935 out of 1530 reviews" "
Rating 8 - Good. 385 out of 1530 reviews" "
Rating 6 - Okay. 139 out of 1530 reviews" "
Rating 4 - Poor. 40 out of 1530 reviews" "
Rating 2 - Terrible. 31 out of 1530 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Reina

Stayed 3 nights in Oct 2024

10/10 Excellent

J H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best sleep ever
Awesome bed and room
Stayed 1 night in Oct 2024

10/10 Excellent

Elaine

Travelled with group
Liked: Amenities
All the employees we encountered from the front reception personnel, the concierge, the casino host, the luggage handlers, and the cleaning staff, were extremely, courteous, prompt, and polite. We had a wonderful stay here. The cost was very reasonable and I would recommend this hotel to anyone.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kingsley

Clean and tidy
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 1 night in Sep 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing to add
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just fantastic
Stayed 1 night in Oct 2024

10/10 Excellent

Rewi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Oct 2024

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love doing staycations here, and this time it was for my daughters 13th who is a sucker for room service! Yummy food and spot on with timing. A bit on the pricey side but totally worth the experience.
Stayed 2 nights in Oct 2024

8/10 Good

Erlinda

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 4 nights in Oct 2024

10/10 Excellent

PAULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed numerous times at sky city and it is central and easy to get around, although it is not exceptional like it used to be, has aged a bit and feels ho hum for the price. Tried to book direct but was told full but could through expedia
Stayed 2 nights in Oct 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Everything was fantastic. Bed was comfortable. Room was clean as very satisfying stuff were really amazing so helpful and understanding. And the guys that valet our car were really helpful and very nice
Stayed 1 night in Oct 2024

10/10 Excellent

JAEHEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the family suite which was spacious and clean however, the kitchenette is very close to the kids sleeping it should be in the other bedroom as well as a table and chairs for eating as there is no place to sit if young children need to eat. Overall we loved staying here and will be back sometime in the future 😊
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent checkin and room was very good. Hotel was quiet, parking was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Sunia

Liked: Staff & service, property conditions & facilities
It was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Leah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed every moment, cleanliness Aaa Friendly staff and great meal options. Close to all amenities and great transportation options
Stayed 1 night in Oct 2024

4/10 Poor

Mandy

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities
None of the staff gave correct info all 6 different people i spoke to misinformed me.. check in was terrible as no one said i needed a credit card although i paid the hotel before arriving. Due to tge muvk around by staff i literally arrived 4am and checked out 9am id not stay there in a hurry terrible experience for what you pay. Lucky i dont have meetings in cbd often
Stayed 1 night in Sep 2024

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff lovely and clean and modern
Stayed 5 nights in Sep 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
SkyCity Hotel location is in the center of Auckland's CBD within walking distance of pretty much everything. It has the City's landmark Sky Tower and casino with huge prizes. The room was very spacious and the staff was very helpful and friendly. Hotel is highly recommended and we'll come back again if we're in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Amenities
Loved how spacious and tidy the room was. We really enjoyed how everything was close by. Only thing would have been nice to know ahead of time was about the $100 bond had to pay when checking in. If known ahead of time could have planned better for our trip. Other than that we had a great time.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, rooms were very clean, great for kids, easy access to room and car park. Thoroughly enjoyed our stay. We will be back. Staff are so friendly and welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location
Central City location which is close to all main attractions. Accommodation and surrounds first class.
Stayed 2 nights in Sep 2024