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SkyCity Hotel

4.5 star property

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Exterior
Children’s activities
Front of property
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium King Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium King Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite

Premium Twin Suite

  • 56 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite

Premium King Suite

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass)

  • 56 sq m
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, iron/ironing board

Accessible King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

The Grand by SkyCity

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1563)
The price is €122
for 1 room
includes taxes & fees
7 Apr - 8 Apr
The Grand by SkyCity

About this property

SkyCity Hotel

Luxury hotel with 11 restaurants and a casino
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
SkyCity Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Sky Tower. Enjoy features like free WiFi in public areas, plus 11 restaurants and 4 bars.
  • Free WiFi
  • Grab something to eat at one of the 11 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Valet parking and self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Sky Tower and SkyCity Casino
There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi. A casino, a fitness center, and spa services are also featured at the luxury SkyCity Hotel. Parking is available for a fee.

This 4.5-star Auckland hotel is smoke free.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (131 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1046 out of 1687 reviews
Rating 8 - Good. 415 out of 1687 reviews
Rating 6 - Okay. 145 out of 1687 reviews
Rating 4 - Poor. 45 out of 1687 reviews
Rating 2 - Terrible. 36 out of 1687 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Choudramuthi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristi

Stayed 4 nights in Nov 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in city center
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Couldn't use the self check in system as we had booked two rooms. So had to line up at the front desk. This took 20mins waiting for one group in front of us, very slow and not a great experience for the start of our stay. You needed more staff on the front desk also. you only had two on. it was 3pm and everyone was checking in. Other than this we had a great stay after this. Thanks
Stayed 1 night in Dec 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
Nice convenient stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Liqing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Raymond

Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t get a warning for a $200 bond before arriving to check in. I was okay to pay it but they didn’t have pay wave and we didn’t have a physical card with funds. It was a real pain for check in. The fridge was not good my ice blocks melted. But they allowed us to stay an hour longer for check out which was kind :) also staff really professional the room is basic but so clean! Which I always appreciate. Thanks Skycity.
Stayed 1 night in Dec 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our time away from life. Everyone was very helpful as this was our first time. Will absolutely recommend to anyone who needs the same.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Dong Geun

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for a night in town beds were so comfortable and so convenient to everywhere in town. Andy’s burger and Fortuna are a must! Highly recommend will be back!
Stayed 1 night in Dec 2024

8/10 Good

Linglin

Liked: Amenities, property conditions & facilities
Very good thank you
Stayed 1 night in Dec 2024

8/10 Good

Ranjani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reckon there should be a microwave in the room. It really spoiled the meal tastes because it was cold.
Stayed 2 nights in Dec 2024

8/10 Good

grant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandro

Stayed 1 night in Dec 2024

10/10 Excellent

Richard, Ottawa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great, very central. Rooms are excellent, although our family suite had an odd bathroom arrangement, toilet and shower in one area, sink and tub In An adjoining area. Meals were excellent, and service was friendly.
Stayed 1 night in Dec 2024

8/10 Good

Linlin

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Albert

Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Anoop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t look for anywhere else if you are in Auckland. Smooth check in and checkout. Great location. Staff very friendly. Provided us microwave in room to help. Parking chargeable but free now due to promotion. Otherwise signup for Sky Premier rewards at Casino and will get free parking. We loved our 2 nights stay. 👏👏👏👏
Stayed 1 night in Dec 2024

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Christmas festivities around the hotel!
Stayed 1 night in Dec 2024